Intermex Wire Transfer (NASDAQ: IMXI) is a dynamic, fast-paced, and innovative fintech specializing in wire transfer and financial products for underrepresented consumers. Since 1994, we have been a leader in the money transfer industry, connecting thousands of people with their families and communities. With a trusted network of retail locations and convenient online transfer options, we ensure our customers' money arrives exactly where and when they need it.
The HR Manager is responsible for assisting in the daily operations of the human resources department and ensuring alignment with organizational goals. This role emphasizes employee relations, compliance, and performance management. The HR Manager acts as a liaison between employees and management, fostering a culture of efficiency, inclusivity, and engagement. They also advise leadership on HR matters and driving initiatives that promote organizational excellence.
Requirements:
- Participates in developing department goals, objectives, and systems.
- Performs benefits administration to include claims resolutions, change reporting, approving invoices for payment, and communicating benefit information to employees.
- Oversee onboarding processes to ensure smooth transitions for new employees.
- Maintain Human Resources Information System records and compiles reports from database.
- Ensures compliance with federal and state regulations concerning employment.
- Participate in design, updating and administration of company Benefit Plans
- Assists in evaluation of reports, decisions, and results of department in relation to established goals.
- Maintains the work structure by updating job requirements and job descriptions for all positions.
- Recommends innovative approaches, policies and procedures to ensure continual improvements in the efficiency of the department and services performed.
- Oversee employee relations issues for corporate stores.
- Drive initiatives to enhance employee engagement, well-being, and retention.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field; certification such as PHR or SHRM-CP is preferred.
- 3-5 years of progressive HR experience, with at least 3 years in a leadership role
- Strong knowledge of employment laws and regulations.
- Strong background in Benefits Administration.
- Familiarity with HR technology systems and data analytics tools; PAYLOCITY a plus.
- Proficient knowledge of Microsoft Excel, Word, PowerPoint.
- Meticulous and proficient with data entry and accuracy.
- Exceptional leadership, communication, and decision-making skills. To also include problem solving and analytical skills.
- Excellent interpersonal ability to collaborate with staff at all levels.
- Bilingual Spanish English
Intermex Wire Transfer LLC. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
When accepting employment with Intermex Wire Transfer LLC., you authorize Intermex to conduct a background check as part of the hiring process. This includes a review of your criminal history, education, and employment history. You have the right to receive a copy of the background check report if you request it. This authorization is in accordance with the Fair Credit Reporting Act.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Intermex Wire Transfer LLC. makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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What We Do
At Intermex, the customer is at the center of everything we do. We use a proprietary financial technology that enables consumers to send money from the United States to 17 countries in Latin America and the Caribbean, including Mexico and Guatemala and four countries in Africa. We offer wire transfer and other money processing services to our customers through our network of 100,000 sending and paying agents located in all 50 states, the District of Columbia and Puerto Rico, and throughout Latin America and Africa. Remittance services are also available digitally through intermexonline.com. We were founded in 1994 and are headquartered in Miami, Florida with offices in Puebla, Mexico, and Guatemala City, Guatemala.
