HUMAN RESOURCES MANAGER – GRAND TURK
JOB DESCRIPTION:
The Grand Turk Cruise Center (GTCC), a subsidiary of Carnival Corporation & plc, is located on Grand Turk in the Turks and Caicos Islands. GTCC hosts cruises from around the world and delivers its guests a memorable experience. GTCC presently seeks an HR Manager, responsible for developing, implementing, and maintaining a human resources program to include employment processes, coaching and counseling, training and development, compensation, benefits, performance management, communications, and regulatory compliance.
The HR Manager at GTCC reports to the Port Director/General Manager on site with a matrixed reporting relationship to the Sr. HR Manager, Global Destinations, based in our corporate headquarters in Miami, Florida.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Owns, oversees, and coaches leadership on the employment life cycle.
Develops, implements, and manages HR policies and procedures aligned with company goals.
Oversees employee relations, performance management, rewards, recognition, and professional development.
Ensures compliance with employment laws and regulations.
Develops and conducts training and educational programs for all levels of employees.
Fosters a collaborative work environment and develops and implements employee engagement and recognition programs.
Manages HRIS, data, and files, ensuring accuracy and confidentiality.
Conducts regular assessments of HR programs and recommends improvements to senior management.
Periodically reviews all data (i.e internal, external, and exit surveys) and develops programs, policies, and procedures accordingly.
Represents the Company in legal hearings as needed.
Assists in strategic planning.
Provides day-to-day performance management guidance to managers (i.e coaching, counseling, career development, disciplinary actions)
Creates and oversees compensation and benefit strategies.
Facilitates payroll in partnership with accounting by ensuring accurate review and submission of department timesheets.
Other duties may be assigned as necessary.
QUALIFICATIONS: HIRING REQUIREMENTS:
Masters Degree in HRM or related field, with 3-5+ years of related progressive human resources experience, or a Bachelor’s degree in a related field or 10 years in HR or related field
HR certifications (HRCI or SHRM) are preferred.
General knowledge of HRIS, associated HR workflow, and relevant employment laws in TCI
Demonstrated initiative, drive, and a desire to dive deep into existing HR operations, recommend and implement improvements, and deliver results while delighting internal customers.
Strong interpersonal, leadership, confidentiality, and communication (written and verbal) skills.
Strong command of Microsoft Office, especially Excel
Tenacious in meeting deadlines, well-organized, adept at managing peak workloads.
Uncompromising personal integrity, as well as a high level of respect for all individuals
LANGUAGE REQUIREMENTS:
Ability to speak English clearly, distinctly, and cordially with employees and guests.
Ability to read and write English to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, managers, and co-workers.
Qualified Belongers are invited to apply
Send copies of your applications to the Zone 1 Work Permit Board,
Grand Turk
About Us
About Grand Turk Cruise Center
The Grand Turk Cruise Center (GTCC), a subsidiary of Carnival Corporation & plc, is located on Grand Turk in the Turks and Caicos Islands. As a vibrant port destination, GTCC welcomes cruise ships from around the world and is dedicated to creating memorable experiences for every guest who steps ashore.
GTCC is a premier beachfront facility spanning nearly 18 acres of beautifully landscaped grounds. Its ideal geographic location allows vessels to approach and berth safely year‑round, with guests enjoying a convenient 390‑foot walk from ship to shore. Once inside the center, visitors can relax in one of the Caribbean’s largest pools, unwind on complimentary chaise lounges, or elevate their day with a private, poolside cabana rental
Skills Required
- Master's degree in Human Resource Management or a related field, with 3–5+ years of progressive human resources experience
- Bachelor's degree in a related field or 10 years of experience in human resources or a related field
- General knowledge of HRIS, HR workflows, and relevant employment laws in Turks and Caicos Islands
- Strong interpersonal, leadership, confidentiality, and written and verbal communication skills
- Strong command of Microsoft Office, especially Excel
- Ability to speak, read, and write English clearly and effectively
- HR certification from HRCI or SHRM
What We Do
Holland America Group is a cruise operator serving brands including Princess Cruises, Holland America Line, Seabourn, and P&O Australia. Its flagship, Holland America Line, has been a leader in cruising for over 150 years, providing more than 500 annual sailings across seven continents. The group is committed to creating once-in-a-lifetime experiences through excellence in service and exploration of exotic destinations worldwide.
