The Human Resources Generalist plays a central role in shaping how employees experience their work at Drew University, from their first interaction as a candidate through every stage of their career. The Human Resources Generalist is responsible for shaping and stewarding a consistent, high-quality employee experience, from recruitment and onboarding through development, engagement, performance, employee relations, and transitions. The Human Resources Generalist builds strong, trust-based relationships with supervisors and employees, proactively identifying opportunities to strengthen culture, capability, and connection, while also ensuring fair, consistent, and effective people practices.
*Up to 2 days remote for a hybrid schedule.
Key Responsibilities
Coordinate and manage search processes from posting to hire, including drafting/reviewing job postings, facilitating advertising, supporting search committees, and ensuring equitable and compliant hiring practices.
Serve as a resource to hiring managers on recruitment strategies, interview processes, and selection procedures.
Meet with candidates to review benefits during the interview process and initiate a strong relationship between prospective hires and Human Resources.
Ensure accurate and timely processing of hiring requests, background checks, and pre-employment steps.
Prepare offer letters.
Serve as the lead in coordinating and conducting new hire orientation and on-boarding sessions, including institution-wide topics, HR policy overview, and employee resources across campus.
Serve as a point of contact for new hires during their transition, ensuring a welcoming and supportive introduction to the institution.
Conduct 30, 90, and 180 day check-ins with newly hired individuals to ensure they have what they need to be successful in their roles.
Partner with supervisors to ensure position design and documentation align with evolving organizational needs.
Maintain and update position descriptions, position records, and organizational charts for positions within the portfolio.
Conduct Fair Labor & Standards Act (FLSA) analyses to properly designate positions as exempt or non-exempt and independent contractor or employee status.
Process and track changes in position status, reporting structures, compensation adjustments, and reclassifications.
Ensure position management practices align with institutional standards, budget guidelines, and internal controls.
Complete annual compensation surveys and analyses and conduct research as needed regarding market compensation data.
Serve as a trusted first point of contact for employee relations concerns, escalating matters to the Chief Human Resources Officer as appropriate.
Provide guidance to supervisors on performance management, workplace expectations, and HR policies.
Support conflict resolution efforts and help promote a positive and inclusive workplace culture.
Conduct personnel investigations as assigned.
Support and strengthen performance management and feedback practices.
Coordinate the annual performance review process for staff members.
Handle unemployment claims for departed employees.
Conduct exit interviews for departing employees.
Provide support and leadership for employee recognition events and initiatives.
Serve as a lead in the coordination and organization of training and employee development programs.
In conjunction with the Benefits Manager, provide support to employees regarding benefit enrollment, eligibility, life event changes, and general benefits inquiries.
In collaboration with the Benefits Manager, provide support to employees and supervisors through complex leave situations, including FMLA, New Jersey leave and wage replacement programs, ADA accommodations, workers’ compensation, and institution-specific leave plans.
Maintain HRIS data accuracy and support periodic audits and reporting.
Respond to employment verification requests.
Monitor the Human Resources email inbox.
Serve as the backup for other HR department functions as assigned.
Serve as the lead for managing the institution’s HR webpages and online resources.
Participate in HR initiatives, policy updates, and continuous process improvement efforts.
Serve as an advocate for diversity, equity, and inclusion on campus.
Provide exceptional customer service to all campus stakeholders and contribute to a collaborative HR team environment.
Other duties as assigned.
Recruitment & Search Processes
Orientation & Onboarding
Position Management & Compensation
Employee Relations, Performance Management, & Talent Development
Benefits Administration & Leave Administration
General HR Support
Qualifications
Bachelor’s degree, or an equivalent combination of education and relevant experience.
5+ years of relevant HR experience, preferably in a combination of recruitment and employee relations.
Knowledge of employment law, HR best practices, and HR processes.
Strong interpersonal and problem-solving skills.
Strong oral and written communication skills.
Ability to manage multiple priorities with accuracy, confidentiality, and professionalism.
Familiarity with HRIS platforms and applicant tracking systems.
Experience working in a higher education environment.
Experience with Banner and/or BambooHR.
HR certification (PHR, SHRM-CP, or equivalent).
Operates in a standard office environment with regular interaction across campus.
Maintains strict confidentiality and exercises good judgment in handling sensitive information.
Demonstrates commitment to diversity, equity, and inclusion in all HR practices.
Required
Preferred
Work Environment & Expectations
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- 5+ years of relevant HR experience
- Knowledge of employment law and HR best practices
- Strong interpersonal and problem-solving skills
- Strong oral and written communication skills
- Ability to manage multiple priorities with accuracy
- Familiarity with HRIS platforms and applicant tracking systems
What We Do
Since our inception in 1999, CampusWorks has become a trusted partner of countless colleges and universities across the United States and Canada. We serve higher education exclusively, so we have a deep understanding of and appreciation for your institution's mission, vision, and values as well as the business and technical challenges you’re facing. Since we are not associated with any hardware or software vendors, institutions know they can count on us to listen to their needs, provide unbiased insights into their organizational challenges, and develop tailored solutions with their best interests in mind. Our professional services team is comprised of senior-level technical and functional experts who have the experience and skill to take on your toughest challenges. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academic Services—to remove obstacles standing in the way of success. We pride ourselves on the collaborative partnerships we form with our clients, and we value the opportunity to work alongside your team to implement change, achieve transformational results, and ensure lasting success. Dedicated exclusively to higher education, CampusWorks’ capabilities include: - Academic services - Accreditation and compliance - Assessments - Business process optimization - Cybersecurity - Enterprise resource planning (ERP) support - IT leadership - Network and infrastructure services - Project management - Shared services and collaborative services - Staff augmentation - Strategic planning Learn more at campusworksinc.com
