The HR Generalist is responsible for supporting and administering a broad range of human resources functions, including employee relations, recruitment, onboarding, performance management, benefits, HR compliance, payroll support, and employee engagement. This position serves as a trusted resource to employees and leaders while helping ensure HR policies and practices are applied consistently and in accordance with applicable laws and company guidelines. Reports to the Director of Human Resources.
- Prepare new hire offer letters and packages.
- Process new hires for payroll and process all payroll changes.
- Plan and conduct new employee orientation to foster a positive attitude toward Houston Housing Authority goals.
- Assist in training management on various HR-related issues, including performance management issues (interviewing, hiring, terminations, promotions, performance reviews, safety, sexual harassment, and other areas as identified by the Director of Human Resources).
- Serve as initial problem-solving contact for employees on benefits and payroll issues.
- Respond to all unemployment claims.
- Assist with employee recognition and satisfaction activities.
- Compiles various reports that may include the hiring status report, EEO-4, staffing ratios, and employee perception surveys.
- Generate weekly recruitment reports and turnover reports.
- Administer Job Description/Performance Appraisal program to ensure effectiveness, compliance, and equity within the organization.
- Address level one employee relations matters, investigate where appropriate, and provide appropriate recommendations.
- Ensure the proper recording and/or data entry of personnel transactions such as new hires, promotions, transfers, performance reviews, terminations, and employee statistics for government reporting.
- Assist in the administration of compensation and benefits programs based on acceptable practices and applicable laws.
- Adhere to special regulations governing wages, hours of work, and eligibility criteria for benefit plans.
- May prepare and distribute written and verbal information to inform employees of various programs, benefits, and particular employer-sponsored activities.
- Review and analyze vendor invoices for the department to ensure timely and accurate payment.
- Perform other duties as assigned.
- Assist with compliance with federal, state, and local employment laws and regulations.
- Maintain required employment records and documentation.
- Support required employment reporting and audits.
- Assist with administration of policies related to employment practices, workplace safety, leave, attendance, and other HR matters.
- Stay informed of changes in employment legislation and HR best practices.
- Maintain knowledge of legal requirements and government reporting regulations affecting human resource functions and ensure policies, procedures, and reporting compliance.
- Explain to employees' agency and governmental rules, regulations, and procedures and the need for compliance.
- Identify key internal and external stakeholders.
- Describe partnership expectations and collaboration responsibilities.
- Include representation duties at meetings, initiatives, or committees.
- No supervisory authority in this role.
- Employee assists in maintaining the fiscal responsibility of the HR departmental budget.
- The employee refers to agency and HUD guidelines, Federal Mandates, and to the agency’s personnel policies and procedures in performing work. These guidelines cover most job-related situations although the employee is required to use independent judgment in making decisions. If guidelines do not cover a situation, the employee consults the HR leaders or makes a decision based on the circumstances.
- The employee performs a moderate number of routines, and generally related tasks. The course of action is determined by established procedure, the supervisor, or the employee. Tasks may occasionally have to be coordinated, integrated, and/or prioritized. Some cases involving personnel problems may be difficult to accomplish and require resourcefulness and extra effort by the employee. Decisions regarding unusual circumstances may be made by the employee on occasion.
- The employee's work affects agency employees and the agency’s ability to accomplish its basic goal of providing housing that is decent, safe and sanitary.
- Most of the employees’ contacts are with agency personnel and outside agencies. Contacts are made: (1) to give, obtain or clarify information regarding employment opportunities, benefits and legal issues and, (2) provide assistance to agency personnel.
- This position is primarily sedentary and requires prolonged periods of sitting or computer use. The employee must be able to regularly use a computer, keyboard, telephone, and other office equipment, with occasional standing, walking, bending, reaching, and lifting/carrying of office materials or similar items weighing up to 20 pounds.
- Work involves the normal risks and discomforts associated with an office environment but is usually in an area that is adequately cooled, heated, lighted, and ventilated.
- Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field preferred.
- 2–5 years of experience in human resources or a related field.
- Working knowledge of HR principles, practices, and employment laws.
- Experience with HRIS and Microsoft Office or comparable business software.
- Strong written and verbal communication skills.
- Excellent organizational and time-management skills.
- Ability to maintain confidentiality and exercise sound judgment.
- Strong interpersonal and problem-solving skills.
- Ability to work independently while effectively collaborating with employees, managers, and leadership.
Preferred Qualifications
- SHRM-CP, SHRM-SCP, PHR, or other relevant HR certification.
- Experience supporting employee relations and workplace investigations.
- Experience with benefits administration, payroll, and HRIS systems.
- Knowledge of federal and state employment regulations.
- Experience working in a fast-paced or multi-location organization.
Housing Alliance HTX supports Houston families and individuals by providing quality, affordable housing and access to opportunities that help people move forward. Our mission is to improve lives through safe, affordable housing while supporting education, workforce growth, and long-term stability. We serve families, seniors, individuals, and people with disabilities offering support, respect, and resources at every stage.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
All positions are contingent on passing pre-employment drug screening and background check.
The Housing Alliance HTX is an Equal Opportunity Employer and value diversity at all levels of our organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.
Skills Required
- Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field
- 2–5 years of experience in human resources or a related field
- Working knowledge of HR principles, practices, and employment laws
- Experience with HRIS and Microsoft Office or comparable business software
- Strong written and verbal communication skills
- Excellent organizational and time-management skills
- Ability to maintain confidentiality and exercise sound judgment
- Strong interpersonal and problem-solving skills
- Ability to work independently while collaborating effectively with employees, managers, and leadership
- SHRM-CP, SHRM-SCP, PHR, or another relevant HR certification
- Experience supporting employee relations and workplace investigations
- Experience with benefits administration, payroll, and HRIS systems
- Knowledge of federal and state employment regulations
- Experience in a fast-paced or multi-location organization
What We Do
Housing Alliance HTX, formerly the Houston Housing Authority, is a public housing agency that provides affordable homes and services to more than 100,000 Houstonians. Beyond housing, Housing Alliance HTX partners with residents, community organizations, public and private stakeholders to deliver programs that strengthen neighborhoods and create pathways to economic stability. The new name reflects a broader community commitment: Housing Alliance HTX is an alliance with Houstonians – promoting not only housing, but hope, a sense of home, healthy living, and human dignity.
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