Human Resources Generalist

Posted 19 Hours Ago
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Pocono Manor, PA, USA
In-Office
Entry level
Events • Kids + Family • Travel • Hospitality
The Role
Maintains personnel records and HRIS data, processes new hires and terminations, manages uniforms and related inventory, supports personnel transactions and reporting, and responds to questions from applicants, associates, vendors, and visitors. The role requires strong communication, interpersonal skills, confidentiality, and a collaborative service-oriented leadership style.
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Job Summary & Responsibilities

Help Deliver the Kalahari Experience  

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.  

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.  

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.  

Human Resources Generalist 

Kalahari Resorts & Conventions is seeking a Human Resources Generalist. In this role, you will be responsible for the maintenance of all personnel records on the HRIS system and New Hire processing. 

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences.  

This is an hourly wage role.

Key Responsibilities  

  • Greet and respond to all department visitors, applicants, associates, and vendors to assist with inquiries regarding policies, procedures, and programs. 
  • Prepare, recommend and maintain records and procedures for controlling personnel transactions and reporting personnel data. 
  • Uniform management to include physical inventory, purchase orders, and database management. 
  • Prepare termination paperwork on departing associates. 
  • Keep informed on Kalahari products and services in order to share information with Associates and to answer their questions effectively. 

What We’re Looking For  

  • Prior HR administration or hotel experience helpful but not required  
  • Good verbal communication and interpersonal skills and confidentiality are a must. 
  • A leadership style rooted in collaboration, respect, and service to others.  

A Sampling of Our Benefits  

Our team enjoys a comprehensive benefits package, including:  

  • Career growth opportunities with promotion from within  
  • 401(k) matching, paid time off, and holiday compensation  
  • Health, dental, and vision coverage for full-time associates  
  • Employee appreciation events, discounts, and perks at all resorts  
  • Education assistance programs to help advance your career  

Be Part of Something Extraordinary  

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.  

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.  

 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |  

 

Kalahari Resorts & Conventions is an Equal Opportunity Employer. 

 

Skills Required

  • Good verbal communication skills
  • Strong interpersonal skills
  • Confidentiality
  • Prior HR administration or hotel experience
  • Collaborative, respectful, service-oriented leadership style
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The Company
2,217 Employees
Year Founded: 2000

What We Do

Kalahari Resorts & Conventions is a family-owned company that operates some of America's largest indoor waterparks, expansive convention centers, signature eateries, and well-appointed rooms. They focus on creating memorable experiences through 'play, stay, meet, and eat,' positioning themselves as a leader in the hospitality and entertainment industry with multiple locations across the United States.

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