Description
About the Company
AAA United States, Inc. provides specialized subcontracting and technical assistance services supporting clients in the aerospace, transportation, defense, marine, industrial manufacturing, and advanced manufacturing industries.
Our team is committed to providing reliable workforce solutions while maintaining a strong focus on employee relations, compliance, safety, and customer satisfaction.
Position Summary
AAA United States, Inc. is seeking an experienced HR Generalist to support day-to-day human resources operations and provide guidance to employees, supervisors, and management.
The HR Generalist will be responsible for a broad range of HR functions, including employee relations, onboarding, benefits, leave administration, compliance, performance management, HR documentation, and policy administration. This position requires a strong understanding of employment practices, excellent communication skills, sound judgment, and the ability to handle confidential and sensitive employee matters professionally.
Essential Functions
- Serve as a primary HR point of contact for employees and supervisors regarding HR policies, procedures, benefits, attendance, performance, and workplace concerns.
- Support employee relations matters, including workplace complaints, investigations, disciplinary actions, performance issues, and conflict resolution.
- Partner with management to address employee concerns and ensure HR matters are handled consistently and appropriately.
- Maintain accurate and confidential employee records and HR documentation.
- Assist with onboarding and offboarding processes, including new-hire paperwork, orientation, employment documentation, and exit procedures, as needed.
- Administer and provide guidance regarding company policies, procedures, and employee handbook requirements.
- Assist with leave administration, including FMLA, state and local leave requirements, accommodations, and other employee leave matters.
- Assist with performance management, including performance improvement plans, written warnings, and other corrective actions.
- Maintain compliance with applicable federal, state, and local employment laws and regulations.
- Assist with EEO, wage and hour, workplace accommodation, and other employment compliance matters.
- Partner with recruiting and operations teams to support staffing and employee lifecycle processes.
- Assist with workers' compensation matters, and other employment-related requests.
- Prepare HR reports, correspondence, and documentation as needed.
- Assist with audits and ensure required employee documentation is maintained.
- Support HR projects, policy updates, training initiatives, and other department activities.
- Maintain strict confidentiality of employee and company information.
- Perform other duties as assigned.
Requirements
- 3+ years of progressive HR experience; experience in employee relations or a generalist role preferred.
- Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
- Working knowledge of federal and state employment laws and HR best practices.
- Experience handling employee relations matters and confidential information.
- Strong written and verbal communication skills.
- Excellent organizational and time-management skills.
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
- Strong attention to detail and documentation skills.
- Ability to exercise sound judgment and maintain professionalism when handling sensitive employee matters.
- Proficiency with Microsoft Office, including Word, Excel, and Outlook.
- Experience working with an HRIS/payroll system such as Paylocity is preferred.
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification is a plus.
Preferred Experience
- Experience supporting employees across multiple locations or client worksites.
- Experience in aerospace, manufacturing, transportation, defense, or other technical industries.
- Experience with employee investigations and corrective action.
- Experience with FMLA, ADA accommodations, workers' compensation, and state leave requirements.
- Experience supporting hourly and skilled-trade employees.
- Experience working in a multi-state environment.
Skills Required
- 3+ years of progressive human resources experience
- Experience in employee relations or an HR generalist role
- Bachelor's degree in Human Resources, Business Administration, or a related field
- Working knowledge of federal and state employment laws and HR best practices
- Experience handling employee relations matters and confidential information
- Strong written and verbal communication skills
- Excellent organizational and time-management skills
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
- Strong attention to detail and documentation skills
- Ability to exercise sound judgment and maintain professionalism when handling sensitive employee matters
- Proficiency with Microsoft Office, including Word, Excel, and Outlook
- Experience with an HRIS or payroll system such as Paylocity
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification
- Experience supporting employees across multiple locations or client worksites
- Experience in aerospace, manufacturing, transportation, defense, or other technical industries
- Experience with employee investigations and corrective action
- Experience with FMLA, ADA accommodations, workers’ compensation, and state leave requirements
- Experience supporting hourly and skilled-trade employees
- Experience working in a multi-state environment
What We Do
AAA USA, Inc. is a leading aerospace and ground transportation company specializing in advanced manufacturing and aftermarket management service solutions. They provide specialized subcontracting and technical workforce solutions tailored for industrialization, production, and maintenance operations.
