Human Resources Generalist

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. 

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. 

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. 

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. 

The Human Resources Generalist supports the delivery of HR programs and services across the employee lifecycle, serving as a trusted resource for employees and leaders. This role partners with the HRBPs to support business leaders on employee relations, performance management, employee engagement, onboarding, compliance, and workforce initiatives while helping foster a positive and productive work environment. The HR Generalist provides guidance on HR policies and practices, addresses employee concerns, and ensures consistent application of company policies and employment regulations.

In addition, the HR Generalist analyzes workforce data and employee feedback to identify trends and recommend improvements to HR programs and processes. Success in this position requires strong communication, problem-solving, and organizational skills, as well as the ability to effectively balance employee advocacy with business needs.

This position is based in our Houston office and follows a hybrid schedule with three in-office days per week.

Key responsibilities: 

• Administers and supports HR programs and processes, including employee relations, performance management, talent development, employee recognition, engagement initiatives, and process improvements.
• Manages employee relations matters, including investigations, disciplinary actions, accommodations, and terminations, ensuring compliance with company policies and employment laws.
• Supports employee engagement initiatives through employee feedback, climate assessments, exit/stay interviews, and workforce data analysis, providing recommendations to improve the employee experience.
• Oversees onboarding activities for assigned business units in partnership with the HR Coordination team, ensuring a positive and effective new hire experience.
• Responds to employment-related inquiries from employees and leaders, resolving issues and escalating complex or sensitive matters as appropriate.
• Manages incident and accident reporting processes in collaboration with employees, safety representatives, and workers' compensation carriers.
• Supports internal mobility and workforce planning activities, including administration of the internal availability list and related stakeholder communications.
• Assists with compliance activities, including audits, recordkeeping, and adherence to federal, state, and local employment laws, regulations, and company policies.
• May represent the Human Resources team at employee meetings and town halls, communicating key updates, programs, and initiatives.
• Maintains knowledge of HR trends, best practices, regulatory changes, and employment law developments.
• Performs other duties as assigned.
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable. 

• 4+ years of progressive experience in Human Resources.
• Bachelor’s degree in Human Resources, Business Administration or related discipline; SHRM - CP/SCP, PHR, SPHR certification a plus.
• Strong verbal, written, and interpersonal communication skills.
• Effective conflict resolution, problem-solving, and decision-making abilities.
• Strong organizational skills with attention to detail and the ability to manage multiple priorities.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive matters.
• Working knowledge of employment laws, regulations, and HR best practices.
• Proficiency in Microsoft Office Suite and HRIS systems.
• Ability to work independently and build effective partnerships with employees and leaders.

*On-site presence and requirements may change depending on our client's needs*

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/

All your information will be kept confidential according to EEO guidelines.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.