This role is located 100% onsite in San Antonio, TX.
DATAMARK, Inc. is seeking a proactive and experienced Human Resources Generalist to join our dynamic team. At Datamark you'll experience a vibrant company culture that values collaboration, creativity, and growth. You'll be part of a fun, supportive, and engaging team that genuinely enjoys working together. Plus, we offer outstanding benefits that prioritize your well-being both in and out of the workplace. Come be a part of something great and join our team as a Human Resources Generalist.
The Human Resources Generalist will be integral to supporting various HR initiatives and promoting a positive workplace culture. In this pivotal role, as a Human Resources Generalist you will be responsible for managing employee relations, conducting training sessions, and ensuring compliance with employment regulations. Additionally, the Human Resources Generalist will serve as a resource for employees and managers, addressing HR-related inquiries and fostering an inclusive work environment. The Human Resources Generalist will support the team in collaboration with operations for employee evaluation program, to include 60-day evaluations, annual performance evaluations, and peer reviews.
Key Responsibilities- Maintain accurate employee records and HR documentation.
- Develops site monthly HR metrics presentation
- Ensure compliance with federal, state, and local employment laws and regulations.
- Present New Hire Orientation for new employees in partnership with Talent Acquistion
- Collaborate with Operations to gain insights into business requirements and discover ways to enhance support.
- Address and resolve employee relations matters, including conducting thorough investigations.
- Support the implementation and development of HR policies and procedures.
Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 5+ years of experience in Human Resources, with at least 2 years in a Generalist role.
- Strong knowledge of employment laws and regulations (FMLA, ADA, etc.).
- Experience conducting investigations and anything related to Employee Relations
- Exceptional communication and interpersonal skills.
- Proficient in HRIS applications and Microsoft Office Suite.
- Ability to handle sensitive and confidential information with discretion.
- Strong organizational skills and attention to detail.
**Applicants must be authorized to work in the U.S. for any employer as we are unable to sponsor or take over sponsorship of an employment Visa at this time**
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Datamark Gives Back Days: Paid time off to volunteer in the community
- Life Insurance (Basic, Voluntary)
- Paid Time Off
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- $66,000.00
**Applicants must be authorized to work in the U.S. for any employer as we are unable to sponsor or take over sponsorship of an employment Visa at this time**
Skills Required
- Bachelor's degree in Human Resources, Business Administration, or related field
- 5+ years of experience in Human Resources
- At least 2 years in a Generalist role
- Strong knowledge of employment laws and regulations (FMLA, ADA, etc.)
- Experience conducting investigations and handling employee relations
- Exceptional communication and interpersonal skills
- Proficient in HRIS applications
- Proficient in Microsoft Office Suite
- Ability to handle sensitive and confidential information with discretion
- Strong organizational skills and attention to detail
- Authorized to work in the U.S. without sponsorship
What We Do
DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,119 at our facilities in the United States, Mexico and India. Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics. Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.DATAMARK.net.
