Job Summary
Serves as the human resources (HR) leader in directing and successfully managing all facets of HR operations for Baptist, while also carrying out the strategic imperatives of Baptist working closely with Corporate Human Resources. Responsibilities include, but not limited to, spearheading entity strategies and programs through continuous improvement, strengthening leadership capabilities, promoting team member engagement, and fostering a culture based upon Baptist’s mission, vision, and values. Works in close coordination with Corporate Human Resources leadership to ensure strategic and/or tactical alignment with human resources business initiatives, processes and communication plans in support of system-wide goal attainment. Serves as an integral member of the Baptist senior leadership team to lead HR initiatives and drive alignment, accountability, scalability, engagement, and a culture of respect.
Job Responsibilities
· Possesses a keen understanding of the overarching Baptist-Memphis business strategy, which focuses on operational efficiencies, service excellence, and distinguished patient experience.
· Serves as a key advisor and business partner to the CEO and Baptist Memphis Leadership Team on a wide range of strategic and tactical HR related matters to include employee relations programs and legal compliance, recruitment/retention and workforce planning, team member engagement and development initiatives, salary/benefits administration, and organizational and culture alignment.
· Provides leadership to the Baptist-Memphis Human Resources department by building and motivating an engaged, results-oriented, and respected HR team; providing budgetary oversight; achieving HR performance metrics; and ensuring service excellence and responsiveness to needs of internal/external customers.
· Drives change and innovation through “best practices” for human resources program delivery and evaluates outcomes relative to service initiatives, leadership development, and operational goal alignment.
· Participates in workforce development initiatives to include deployment of entity recruitment strategies utilizing effective methodologies and platforms for attracting, assessing, and selecting the best talent working in coordination with Corporate Human Resources and Corporate . Communications for special campaigns and/or projects.
· Works closely with Corporate Human Resources on all compensation matters to ensure alignment with system policies, practices and/or processes. Participates in the annual salary review process to identify areas warranting evaluation due to market conditions.
· Administers employee relations program to include but not limited to interpreting policies, conducting investigations as needed, making recommendations on complex employee relations matters in order to mitigate legal exposure. Consults regularly with Corporate HR on legal matters and/or regulatory issues.
· Proactively manages talent and leadership development through relevant learning programs, leadership development, and succession planning. Assesses leadership development and/or training needs working with System Director, Learning and Engagement and team to design appropriate programs and/or resources for hospital teams at all levels. Facilitates and/or conducts training efforts as needed.
· Analyzes a variety of data to determine/evaluate trends in turnover; engagement, and process improvement in order to drive workforce initiatives and culture.
Experience Minimum Required Preferred/Desired
7 years of progressive, outcome-oriented Human Resources experience with 3 years in a leadership role. Experience working in a large acute care hospital environment.
Education Minimum Required
Requires an undergraduate degree, preferably in an HR or business-related field.
Education Preferred/Desired
Masters’ degree in business or a related HR discipline and/or Professional HR certification
Training Minimum Required
Strong working knowledge of human resources issues, trends, and legal compliance
Special Skills Minimum Required
Demonstrated success serving as a business partner in the implementation of strategic human resources business initiatives and tactics, processes, and communication to include recruitment/retention, employee relations and legal compliance, team member engagement and development, and process improvement
Skills Required
- Seven years of progressive, outcome-oriented human resources experience
- Three years of experience in a leadership role
- Experience working in a large acute care hospital environment
- Undergraduate degree, preferably in human resources or a business-related field
- Strong working knowledge of human resources issues, trends, and legal compliance
- Demonstrated success serving as a business partner in strategic human resources initiatives, recruitment and retention, employee relations, legal compliance, engagement, development, and process improvement
- Master's degree in business or a related human resources discipline
- Professional human resources certification
What We Do
Baptist Memorial Health Care is one of the country’s largest not-for-profit health care systems and the largest provider of Medicaid in the region. Baptist offers a full continuum of care to communities throughout the Mid-South and consistently ranks among the top integrated health care networks in the country. The health care system comprises 24 affiliate hospitals in West Tennessee, Mississippi and East Arkansas; more than 5,400 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 900 providers; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by Baptist Health Sciences University (formerly Baptist College of Health Sciences). Baptist employs more than 21,000 people, and in fiscal year 2022 contributed more than $455 million in community benefit and uncompensated care to the communities it serves. For more information, please visit www.baptistonline.org or follow us on Facebook or Instagram.
