Human Resources Coordinator

Join a Challenger

Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021. 

The Work

The HR Coordinator’s role is to provide support in functional areas of the human resources department and to assist in effective coordination of various HR initiatives and projects. 

The Core Responsibilities Of The Job:

• HR Administration - 40%
• Prepare, process, and maintain both electronic and paper-based employee files, including archiving, in compliance with regulations and company standards
• Process and input employee changes into HRIS, including new hires, work status changes, manager changes and any other applicable job-related adjustments
• Evaluate job descriptions according to the job evaluation matrix to determine job level and salary band, as required
• Manage meeting invitations and attendance tracking for HR coordinated meetings and training
• Responsible for taxi chit distribution, records, and reconciliation of invoices
• Prepare new hire materials for employment packages
• Respond to all e-mails/inquiries from staff in a timely fashion and follow-up on outstanding matters
• Act as back-up trainer for internal HR-related training sessions
• Continually review, assess, and improve administrative processes
• Other administrative support to the HR team, as needed
• Assist payroll with timesheets for contractors and over-time
• Create intranet posts as required
• Reviewing mandatory training




• Onboarding – 30%
• Responsible for HR orientation of new employees including gathering and inputting new hire data, and first day coordination, conducting new hire orientations, ensuring smooth transition into EQB and assisting with any trouble shooting
• Emailing new employee survey and using feedback to improve the orientation process
• Pre-start communications
• Support for new hires as needed




• Project Work – 30%
• Assist with summer interns and summer intern activities, including facilitating the feedback process
• Participate and assist with various special projects
• Research various HR programs and initiatives and provide suggestions
• Assist with Social Committee events and any company charity initiatives
• Assist with L&D programs as required

Let's Talk About You!

• Bachelor’s Degree/ post-secondary education with a focus in Human Resources
• 1-3 years of administrative experience
• At least 1 year of human resources experience
• Knowledge of HR functions and practices
• Familiarity with Ceridian Dayforce or similar HRIS software is an asset
• CHRP designation would be considered an asset
• Knowledge of relevant government legislation
• Results oriented, self-starter, and ability to work independently and in a team
• Solid working knowledge of Microsoft Office Suite, with intermediate Outlook and Word skills
• Excellent record keeping and attention to detail
• Excellent oral and written communication skills
• Excellent interpersonal and leadership qualities
• Ability to maintain confidentiality of all employee, pay and benefit information

#LI-Hybrid

What we offer [For full-time permanent roles]

💰 Competitive discretionary bonus 

✨ Market leading RRSP match program

🩺 Medical, dental, vision, life, and disability benefits

📝 Employee Share Purchase Plan

👶🏽 Maternity/Parental top-up while you care for your little one

🏝 Generous vacation policy, personal days and even a moving day 

🖥 Virtual events to connect with your fellow colleagues

🎓 Annual professional development allowance and a comprehensive Career Development program

💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well. 

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We can’t wait to get to know you!