Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
POSITION SUMMARY:
The incumbent in this position provides administrative and operational support to the Human Resources Department. Responsibilities include coordinating onboarding processes, maintaining licensing records, and assisting with various departmental administrative functions. Owns internal communication activities and provides exceptional customer service to candidates, team members, and leaders.
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Completes Forms I-9, verifies I-9 documentation, and maintains employment eligibility documentation in accordance with federal requirements.
- Maintains gaming licenses and permit records and assists Team Members with licensing and renewal requirements.
- Assist other members of the Human Resources Department with assigned projects and various events.
- Serves as a resource to Team Members regarding Human Resources processes, policies, benefits, onboarding, and licensing requirements.
- Maintains, tracks, and updates data in HR systems, spreadsheets, and databases, ensuring accuracy, confidentiality, and timely reporting.
- Makes photocopies; mails, scans and emails documents; performs other clerical functions.
- Maintain strict confidentiality of all data and information.
- Provide timely and courteous internal guest service to Team Members of all levels.
- Assist with other new hire related functions during peak hiring season.
- Attend and participate in meetings, completing follow-up as assigned.
- Attend seminars when needed.
- Performs other duties as assigned.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
- High School Diploma or equivalent.
- Experience with Microsoft Office software specifically in Word and Excel required.
- Excellent interpersonal and customer service skills.
- Excellent telephone etiquette is also required.
- Must have excellent verbal and written communication skills.
- Must obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.
- Must successfully pass a background check.
- Must be eighteen (18) years of age or older.
KNOWLEDGE OF:
- Microsoft Office Suite, Adobe and other Human Resource software systems.
- Independently initiating, following up on, and completing assignments, as well as special projects.
- Sound interpersonal judgment and decision-making skills in directing administrative tasks, using discretion when necessary, and understanding the potential impact on the department.
ABILITY TO:
- Ability to effectively communicate with external contacts and at all levels of team members.
- Use all required office equipment effectively and efficiently.
- Review and comprehend all necessary documentation.
- Compose, type, route, and file correspondence, etc.
- Be flexible to work varying shifts and time schedules as needed.
- Perform effectively in a fast-paced environment.
- Interface professionally with business contacts and customers.
- Obtain and maintain all licenses/certifications
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.
Hard Rock Casino Rockford is an equal opportunity employer and does not discriminate because of race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, age, disability, or genetic information.
Any job posting or information about careers at Hard Rock Casino Rockford is from 815 Entertainment dba Hard Rock Casino Rockford and you will work for 815 Entertainment as your prospective employer. This means your application is submitted to and reviewed solely by this location, who will make any hiring decisions. If hired, 815 Entertainment dba Hard Rock Casino Rockford will be your employer and is alone responsible for any employment related matters.
Pay Range:
$18 - $26/Skills Required
- High school diploma or equivalent
- Experience with Microsoft Office software, specifically Word and Excel
- Excellent interpersonal and customer service skills
- Excellent telephone etiquette
- Excellent verbal and written communication skills
- Ability to obtain and maintain licenses and certifications required by federal, state, and gaming regulations
- Successful completion of a background check
- At least 18 years of age
- Knowledge of Microsoft Office Suite, Adobe, and Human Resources software systems
- Ability to work varying shifts and schedules as needed
- Ability to work effectively in a fast-paced environment
Seminole Hard Rock Entertainment, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Seminole Hard Rock Entertainment, Inc. and has not been reviewed or approved by Seminole Hard Rock Entertainment, Inc..
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Pay Growth & Progression — The company implemented substantial wage increases across many job classifications and highlights periodic raises tied to evaluations. Feedback suggests these structural pay actions have lifted base rates for a broad segment of roles.
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Healthcare Strength — Competitive medical, dental, and vision coverage is paired with wellness programs and tax-advantaged accounts to support team members and their families. These offerings indicate a focus on health and wellbeing beyond basic coverage.
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Wellbeing & Lifestyle Benefits — Free shift meals, broad brand discounts, tuition reimbursement, and development programs expand total rewards beyond base pay. Weekly pay, recognition efforts, and commuter assistance at many sites further bolster everyday value.
Seminole Hard Rock Entertainment, Inc. Insights
What We Do
Seminole Hard Rock Entertainment, Inc. is a global leader in the gaming and hospitality industry, owning and operating a portfolio of luxury casino hotels and entertainment venues. The company provides a wide array of services, including world-class gambling, upscale lodging, fine dining, and premier convention spaces, focusing on delivering extraordinary guest experiences through its diverse locations and the iconic Hard Rock brand.







