Job Code /
Job Title
6201
Human Resources Coordinator
Position Overview
FLSA Status
Hourly / Non-exempt
Department
Administration
Reports to
Employment Manager
Management Position
No
OSHA Classification
Category 3
Last Reviewed & Updated:
Position Details
Summary/Objective
The Human Resources Coordinator is responsible for aligning business objectives with employees and management in designated business units. Under the direction of the Employment Manager, the HR Coordinator is responsible for all human resource activities to including, but not limited to daily employee inquiries, orientation, employment verifications, reporting, disciplinary actions, and training and development. Further, the HR Coordinator formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.
Essential Functions
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Facilitates & maintains all onboarding items for incoming candidates joining the organization
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Facilities & maintains all-day new hire orientation, in collaboration with the department’s HR Generalist(s)
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Champions the Student Programs for the organization, including but not limited to: establishing relationships with schools in the area nearest to the communities we serve, initiation and monitoring of affiliation agreements with respective schools & universities, facilitating student onboarding & placement with provider(s), implementing student orientation
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Attends and participates in employee disciplinary meetings, terminations, and investigations.
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Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
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Employee lifecycle management to include data entry into HR systems.
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Compile and run various HR reports
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Monitor Human Resources emails; quickly accessing needs, respond, and or forward accordingly
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Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
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Provides HR policy guidance and interpretation, while assisting with updating and communicating changes regarding the Employee Handbook.
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Complete employment verifications whenever they are requested from outside entities.
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All other duties as assigned by the Employment Manager and/or Senior Director of Human Resources
*These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion.
Competencies
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Planning and strategic foresight
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Responsible Decision Making
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Integrity and accountability
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Innovation and creativity
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Adaptive and flexible
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Leadership, teamwork, and conflict resolution
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Professionalism and work ethic
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Empathy
Work Environment
Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive.
Travel
Travel outside of Northshore locations will be rare for this position.
Required Role Qualifications
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Bachelor’s Degree in Healthcare Administration, Human Resources, Business Administration, or related field
Preferred Role Qualifications
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Two years of experience working within a healthcare setting.
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Master’s Degree in Healthcare Administration, Human Resources, Business Administration, or related field Human Resources accredited certified (PHR, SHRM, etc.)
Required Skills
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Ability to analyze situations and solve problems at strategic and tactical levels
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Excellent interpersonal and customer service skills
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Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
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Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
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Practiced at organization and planning
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Employ Critical thinking and problem solving
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Maintains composure and operates with emotional intelligence
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Ethical reasoning and decision-making
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Strong attention to detail
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Receptive and responsive to feedback
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Excellent verbal and written communication skills
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Time management, prioritization, and sense of urgency
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Proficient with Microsoft Office Suite or related software
Physical, Visual, and Audible Requirements
Physical Requirements
Activity
Occasionally (1 -33%)
Frequently (34-66%)
Continuously (67-100%)
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Sitting
X
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Walking
X
-
Standing
X
-
Bending
X
-
Squatting/Crouching
X
-
Climbing
X
-
Kneeling
X
-
Twisting/Turning
X
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Hand dexterity/Fine Motor Manipulation
X
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Lifting 0 – 50lbs
X
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Lifting 50+lbs
X
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Carrying 0 – 50lbs
X
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Carrying 50+lbs
X
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Pushing 0 – 300lbs
X
Visual & Audible Requirements – Employee mark an “x” for “YES” or “NO”
Activity
Yes
No
Can see without corrective eyewear
Can differentiate colors/see color differences clearly
Can hear without hearing assistance
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I acknowledge that I may be exposed to infectious and contagious diseases.
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I acknowledge that I may be in contact with patients under a wide variety of circumstances.
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I acknowledge that I am able to handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures.
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I acknowledge that I may occasionally subject to irregular working hours.
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I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary.
*Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the job.
Qualifications
Required: Bachelor’s Degree in Healthcare Administration, Human Resources, Business Administration, or related field
Preferred: Master’s Degree in Healthcare Administration, Human Resources, Business Administration, or related field
Skills Required
- Bachelor's Degree in Healthcare Administration, Human Resources, Business Administration, or related field
- Proficient with Microsoft Office Suite
- Ability to analyze situations and solve problems at strategic and tactical levels
- Excellent interpersonal and customer service skills
- Ability to comprehend, interpret, and apply applicable laws, guidelines, regulations, and policies
- Organization and planning skills
- Critical thinking and problem solving
- Strong attention to detail
- Excellent verbal and written communication skills
- Time management, prioritization, and sense of urgency
- Experience working within a healthcare setting
- Master's Degree in Healthcare Administration, Human Resources, Business Administration, or related field
- Human Resources accredited certification (PHR, SHRM, etc.)
What We Do
NorthShore Health Centers is a non-profit organization dedicated to providing quality, affordable healthcare to the uninsured and underinsured.









