Human Resources Business Partner

Posted Yesterday
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23225, Richmond, VA, USA
In-Office
75K-85K Annually
Senior level
Real Estate • Travel • Hospitality
The Role
Partner with hotel leaders to coach on employee relations, performance, investigations, and talent development; lead onboarding, recruiting, training, use people data to inform HR policy, and champion culture across multiple properties.
Summary Generated by Built In
Help Us Build a Workplace People Never Want to Leave.

At Shamin Hotels, we know that our hotels are only as great as the people who bring them to life every day.

Behind every memorable guest experience is a team member who feels supported, challenged, appreciated, and inspired. That's where you come in.

We're looking for an HR Business Partner who doesn't just work in Human Resources—you genuinely love people. You're the person others turn to for guidance, the coach who helps leaders grow, and the steady voice in the middle of tough conversations. You know that HR isn't about saying "no"—it's about finding the right path forward for our people and our business.

For over 30 years, Shamin Hotels has been building more than hotels. We've been building careers, developing leaders, and creating opportunities across Hilton, Marriott, Hyatt, and IHG hotels. We're growing, evolving, and looking for someone who wants to grow with us.

If that sounds like you, keep reading.

    What You'll Be Doing

    No two days are the same—and that's exactly why we love this role.

    One morning you might be coaching a General Manager through a difficult employee conversation. By lunch, you're celebrating a promotion with an associate who's worked hard to earn it. The afternoon might include reviewing people metrics, leading leadership training, or helping a hotel navigate change.

    You'll partner with hotel leaders to build strong teams, develop future leaders, and create workplaces where people can do their best work.

    Some of your responsibilities will include:

    • Coaching General Managers and Regional Directors through real people challenges.
    • Building trusted relationships with leaders across multiple hotels.
    • Supporting employee relations, investigations, and performance management.
    • Leading onboarding and orientation for new leaders.
    • Helping associates see a future with Shamin through career development opportunities.
    • Recruiting to attract exceptional talent.
    • Facilitating leadership and compliance training.
    • Using people data to identify trends and recommend solutions.
    • Helping shape HR policies and programs that make our company stronger.
    • Championing our culture and our values every single day.
    The Kind of Person Who Thrives Here

    This role is for someone who enjoys being in the middle of the action.

    You build relationships naturally.

    You don't avoid difficult conversations—you lean into them with empathy and confidence.

    You're just as comfortable sitting in a hotel lobby talking with housekeepers as you are presenting people strategies to senior leadership.

    You stay calm when things get busy.

    You don't wait to be told what needs attention—you notice it, own it, and make it better.

    Most importantly...

    You genuinely care about people.

      Why Shamin?

      Because this is a place where your work matters.

      You'll have the opportunity to influence leaders, strengthen culture, and make a real difference in the lives of thousands of associates.

      You'll work alongside a leadership team that believes people are our greatest competitive advantage.

      You'll be challenged.

      You'll be supported.

      You'll continue to grow.

      And you'll help shape the future of a company that believes in doing the right thing, developing great leaders, and living our values every day:

      Team Up. Own It. Passionately Serve.

      If you're looking for more than just your next HR job—if you're looking for a place where you can leave a lasting impact—we'd love to meet you.

      QualificationsBefore You Apply...

      Let's make sure we're a great fit for each other.

      You must have:

      At least 3 years of HR experience in hotels or hospitality.
      Hospitality moves fast. We need someone who understands what it's like to support a business that never sleeps.

      5+ years in an HR leadership role such as an HR Manager or HR Business Partner.

      Experience coaching leaders through:

      • Employee relations
      • Performance conversations
      • Workplace investigations
      • Talent development
      • Organizational change

      A strong understanding of employment law and HR compliance.

      The confidence to have honest conversations while earning trust and respect.

      We'd be even more excited if you have:
      • SHRM-CP or SHRM-SCP certification
      • Paycom experience
      • Spanish-speaking abilities

      Skills Required

      • At least 3 years of HR experience in hotels or hospitality.
      • 5+ years in an HR leadership role such as HR Manager or HR Business Partner.
      • Experience coaching leaders through employee relations.
      • Experience coaching leaders through performance conversations.
      • Experience coaching leaders through workplace investigations.
      • Experience coaching leaders in talent development.
      • Experience coaching leaders through organizational change.
      • Strong understanding of employment law and HR compliance.
      • Confidence to have honest conversations while earning trust and respect.
      • SHRM-CP or SHRM-SCP certification.
      • Paycom experience.
      • Spanish-speaking abilities.
      Am I A Good Fit?
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      The Company

      What We Do

      Shamin Hotels, Inc. is a Virginia-based hospitality company that develops, owns and operates a portfolio of branded and independent hotels across multiple U.S. states. Headquartered in Chester (Richmond), VA, Shamin runs properties under Hilton, Marriott, Hyatt and IHG flags, focusing on experiential hotels, superior guest service, property development and career growth for its associates; it operates roughly 59–60 hotels and over 8,000 rooms.

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