Human Resources Business Partner

Help Build the Future of Healthcare AI

Hi! We’re Infinitus — the first trusted voice AI platform transforming healthcare.

Built by ex-Googlers, startup veterans, and industry pros, our AI boosts productivity, slashes admin burden, and creates new ways to support patients with chronic conditions. We scale connections between patients, payors, and providers — empowering care teams and improving health outcomes.

The Mission

At Infinitus, our mission is simple: create time for healthcare by making access, adherence, and affordability easier than ever. Using multimodal AI, human-in-the-loop systems, and a rich knowledge graph, we’ve automated over 5 million calls—saving millions of hours for patients and providers.

Backed by top investors like Kleiner Perkins, Google Ventures, and a16z, we’re a team that loves to challenge the status quo and move fast at the intersection of AI and healthcare.

Your Role

We’re looking for a strategic and hands-on HR Business Partner to support our Operations team. You’ll work closely with leaders and team members to drive core people initiatives—including performance management, organizational design, employee relations, engagement, and development. It will be your job to provide guidance, build scalable programs, and help leaders navigate people challenges as the team grows. This is a hybrid role based out of our San Francisco office where you’ll collaborate with the team onsite Mondays, Tuesdays, and Thursdays.

Your Impact:

• Serve as the primary People Team partner to Operations leaders and their teams, building strong, trusted relationships at all levels.

• Own day-to-day people processes for our distributed Operations team.

• In partnership with leaders, this role will manage employee relations matters, including investigations, disciplinary actions, and performance conversations.

• Coach and support managers.

• Partner with cross-functional stakeholders.

• Analyze trends and metrics to identify opportunities for improvement.

• Support change management and communication strategies.

• Promote a culture of feedback, accountability, and inclusion across Operations teams.

• Ensure compliance with federal, state, and local employment laws and internal policies.

Your Skillset:

• Minimum of 5 years’ experience in an HR Generalist or HR Business Partner role.

• Proven ability to coach employees and managers through complex, sensitive, and emotional situations.

• Proven track record working in startup environments and navigating ambiguity. Ability to thrive in an agile, solution-focused setting and adapt quickly as priorities shift.

• Strong written and verbal communication skills, with the ability to distill complex HR concepts into clear, actionable guidance.

• Demonstrated track record of managing multiple priorities, influencing stakeholders, and delivering results in a fast-paced environment.

• Applied knowledge of federal, state, and local employment laws and regulations.

Additional Nice-to-have skills:

• Prior experience supporting hourly or frontline employees in high-volume operations.

• Familiarity with the HRIS Rippling.

Why You’ll Love It Here

• Competitive salary, equity, and 401(k)

• Wellness stipend & great benefits (medical, dental, vision)

• Generous PTO & parental leave

• Bi-annual offsites & a collaborative, mission-driven culture

• Hybrid work (SF office Mon/Tues/Thurs) + catered lunches (Bay Area Positions only)

  *Please Note: the above benefits are for salaried employees
  

What to Expect in the Interview Process

• Apply & meet our recruiting team

• Virtual Interviews to showcase your skills

• Final onsite loop to meet the team and get to know us better
  

Curious to Learn More?

• Read our Blog to hear from Infinauts about what we’re building

• Discover how our company values (CODES) guide us

• Follow our CEO, Ankit Jain, for industry updates
  

We’re building AI agents that tackle healthcare’s toughest problems and open new possibilities. Ready to join us? Let’s talk!
Infinitus Systems is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Infinitus Systems believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.