The Role
Partner with business leaders to drive HR programs: own onboarding, advise on employee relations, conduct investigations, ensure compliance, analyze HR metrics, identify training needs, and support retention and culture for a growing home health agency.
Summary Generated by Built In
21st Century Home Health Services (21HHS) is dedicated to delivering exceptional care to patients while building a supportive and rewarding environment for employees. With hospital readmission rates consistently below 10%—well under the industry average of 15%—and recognition as a 2024 Top Workplace, 21HHS has proven that quality outcomes for patients go hand-in-hand with engagement and satisfaction for employees.
As the fastest-growing home health agency in Northern California, 21HHS has expanded into Marin and Sonoma counties while maintaining its reputation for excellence. Positive reviews on Yelp, Google, Glassdoor, and Indeed underscore both the high standard of care and the strength of our employee experience.
For HR and Talent Acquisition professionals, this growth presents a unique opportunity: to shape the future of our workforce, scale programs that attract and retain top clinical talent, and strengthen a culture of recognition, empowerment, and development. At 21HHS, you won’t just support hiring and HR operations—you’ll play a pivotal role in building the people foundation that enables compassionate care and sustained industry leadership.
We are seeking a dedicated Human Resources Business Partner (HRBP) to join our team and contribute to the smooth operation of our HR functions. The ideal candidate will possess excellent communication skills, be people focused, impeccable attention to detail, have the ability to manage multiple tasks efficiently, and be self-motivated to seek out improvement projects.
As an HRBP, you will be responsible for assisting with HR-related activities. You will be responsible for aligning business objectives with employees and management throughout the organization. This role formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit's operational position, its midrange plans, its culture and its competition.
Please note: This position is primarily based out of our Burlingame HQ and may require up to 20% drive time.
In this role, you will:
- Serve as the onboarding concierge for new hires
- Take ownership for the new hire onboarding process and procedures
- Conduct weekly meetings with respective business units; provides HR guidance when needed (e.g., coaching, counseling, career development, disciplinary actions, exit interviews, etc.)
- Analyze trends and metrics in partnership with the HR group to develop solutions, programs and policies
- Manage and resolve complex employee relations issues: conduct effective, thorough and objective investigations
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
- Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Identify training needs for business units and individual executive coaching needs
- Participate in evaluation and monitoring of training programs to ensure success
To be successful in this role, you have:
- Proven experience as an HR Business Partner, ideally in a startup environment or rapidly growing organization
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
- Excellent time management skills with a proven ability to prioritize tasks and meet deadlines.
- Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
- Proficiency in Google Suite (Word, Excel, PowerPoint) and familiarity with HR software (preferably Paylocity, Lever)
- Attention to detail and a proactive attitude
- Ability to work independently with minimal supervision, as well as collaboratively within a team
- Flexibility to adapt to changing priorities and work under pressure
- An interest in special projects and personal growth
- Maintenance of confidentiality for all employee information and files.
- Experience in supporting a dispersed/remote workforce is beneficial
- Experience in Health Care and/or Home Health is a plus.
Why you should come work for 21HHS:
- Opportunity for advancement
- Rapidly growing organization
- Low turnover/High morale
- Outstanding benefits for you and your family including 401k with matching
- Generous PTO, Medical, Dental, Life Insurance, Flexible Spending Accounts, Pet Insurance and more
Skills Required
- Proven experience as an HR Business Partner
- Excellent communication skills
- Ability to comprehend, interpret, and apply employment laws, guidelines, regulations, ordinances, and policies
- Excellent time management and ability to prioritize tasks and meet deadlines
- Ability to understand organizational hierarchy, job qualifications, and compensation practices
- Proficiency in Google Suite (Docs/Sheets/Slides) or equivalent
- Familiarity with HR software (preferably Paylocity, Lever)
- Attention to detail and proactive attitude
- Ability to work independently with minimal supervision and collaboratively within a team
- Flexibility to adapt to changing priorities and work under pressure
- Maintain confidentiality for all employee information and files
- Experience supporting a dispersed/remote workforce
- Experience in Health Care and/or Home Health
- Self-motivated to pursue improvement projects and personal growth
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The Company
What We Do
21st Century Home Health Services is a California-based home healthcare agency dedicated to transforming the industry by prioritizing clinician support and leveraging technology. They provide comprehensive care, including skilled nursing, physical therapy, and hospice services, to aging, recovering, and chronically ill individuals. Their mission is to help patients live safely and comfortably at home through individualized care plans and a clinician-first approach that consistently delivers superior patient outcomes.
