Human Resources Business Partner - Employee Relations

Human Resources Business Partner – Employee Relations

Department/Care Stream

LIA Reporting Structure

Timecard Approver: Director of Human Resources

Primary: Director of Human Resources   

Secondary: Chief Human Resources Officer

Location:  EXP - Administration Offices

Status:  Exempt

Pay Range:  $95,680 - $108,500/yr

FLSA: Exempt

EEO-1:  Professional

Organization Information

WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you!  

We are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. 

As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care.

To ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines. 

Position Summary

The primary role of the HR Business Partner- Employee Relations is to liaise between WellSpace Health Human Resources department and our employees.  The HR Business Partner – Employee Relations will routinely perform site visits to discuss areas of concern with employees, provide feedback, and make recommendations to the Management, Leadership and Executive Teams.  They will encourage an environment of Just Culture and ensure employees are given fair treatment and will assist in resolving issues between management, supervisors and employees. 

Required Qualifications

• AA/BS in Human Resources preferred or in a related field, minimum of three years of experience in a generalist setting specifically in employee relations or equivalent education, knowledge and experience.
• Nonprofit Healthcare experience preferred.
• PHR/SPHR or other human resources certification preferred.
• Able to communicate effectively in English both verbally and in writing.
• Exceptional customer service skills including active listening, problem solving, and the ability to remain professional in an emotional or stressful situations.
• Ability to establish and maintain positive, professional relationships.
• A multi-tasker with strong ability to work under pressure.
• Ability to prioritize work, meet deadlines and produce quality results on time with attention to detail.
• Excellent interpersonal skills.
• Excellent public presentation skills.
• Deescalation Training; present and train.
• Computer knowledge and skills, i.e., HRIS, payroll and Microsoft Office.
• Commitment to HIPAA and ability to abide by standards of professional ethics and maintain confidentiality.
• Adherence to infection control procedures, including but not limited to, standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking and social distancing.
• Assist and support the Center/Department/Program to meet standards of High Reliability.

Essential Responsibilities and Duties

• Advise supervisors and managers on coaching steps with regard to employee performance, conduct and behavior deficiencies.
• Collaborate with management to create performance improvement plans, corrective action notices and steps in disciplinary process.
• Workers’ compensation administration- administer all workers’ compensation forms, initiate and follow-up on all interactive processes, identify employee risk factors and safety issues, follow-up with workers’ compensation insurance for all claims.
• Process WellSpace Health leave of absence programs including, but not limited to, FMLA, PDL, CFRA, and Accommodations.
• Review all terminations to ensure the actions comply with WellSpace Health policies and practices.
• Process involuntary terminations.
• Knowledgeable of WellSpace Health employment policies and procedures.
• Responsible for compliance with federal, state and local employment laws.
• Travel when necessary to support operational needs.
• Conduct investigations into employee complaints.
• Assist with employment and compliance audits.
• Other duties as assigned.

Benefits

Successful candidate will receive regionally competitive salary, above average health benefits at reduced costs, company paid life insurance & long-term disability insurance, additional voluntary retirement plan with company match and no vesting schedule requirement.

• Paid bereavement and jury duty leave
• 11 paid holidays per year
• Paid time off
• Paid sick leave
• Flexible Spending Program
• Company paid malpractice insurance for all providers
• Professional development hours offered annually

Physical Demands and Work Environment

The work environment is characteristic of an office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands and arms to reach.  The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.   The employee must also possess hearing and speech to communicate in person and over the phone.  The noise level in the work environment is usually quiet.

The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care.  The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals.

WellSpace Health is committed to the principals of equal employment.  We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.  It is the intent of WellSpace Health to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws.  WellSpace Health is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

                                                                         WellSpace Health is an Equal Opportunity Employer