Jobs at WellSpace Health

Provides 24-hour suicide prevention and crisis-line support through risk assessments, crisis intervention, safety planning, emotional support, follow-up, documentation, and referrals. Supports callers experiencing suicidal ideation, mental health symptoms, psychosis, or substance use disorders. Conducts brief interventions, motivational interviewing, screening, and treatment referrals while coordinating with crisis teams and maintaining HIPAA-compliant records. Provides consultation and supervision support, participates in quality improvement, and completes ongoing training and clinical supervision.

Supports, maintains, upgrades, and optimizes the Epic EHR system for clinical staff. Translates provider and end-user workflows into Epic configurations, troubleshoots issues, coordinates releases and UAT, develops training programs, and provides individual and group coaching. The role monitors performance metrics, manages communications and documentation, supports change initiatives, and ensures privacy, security, regulatory, and accreditation compliance while liaising between WellSpace Health and OCHIN.

Supports accurate, timely payroll processing with primary responsibility for retirement plan contributions, payroll and benefits reconciliations, clearing accounts, documentation, and related reporting. Assists with biweekly payroll, corrections, accruals, audits, month-end close, employee payroll inquiries, system implementations, and process improvements. Works closely with Payroll, Finance, Accounting, Human Resources, and external benefit providers while maintaining confidentiality and compliance.

Provide urine, alcohol, and oral drug testing for residential treatment clients, perform medication observations and counts, assist with intakes and administrative tasks, transport clients, monitor facility safety, maintain testing documentation and chain-of-custody, follow CLIA-waived testing and infection-control protocols, and complete required trainings and certifications.

Provides peer-to-peer support to individuals navigating mental health and substance use recovery. Uses lived experience to build trusting relationships, provide resource navigation, crisis intervention, advocacy, and wellness coaching in person and virtually. Documents visits, safety plans, and care plans; maintains confidentiality and certification requirements; collaborates with healthcare providers; and supports clients in developing coping skills, self-advocacy, recovery goals, and natural support networks.

Provides individual and group peer support to people recovering from mental health and substance use conditions, including outreach, screenings, resource referrals, advocacy, education, and recovery planning. Builds trusting relationships using lived experience, documents services, participates in case conferences, and supports clients with community connections and legal requirements. The role may involve transporting clients in a personal vehicle, completing intake paperwork, maintaining confidentiality, and participating in training.

Leads clinical and operational delivery for the Birth & Beyond and Enhanced Care Management programs. Oversees staff, quality metrics, contractual and grant compliance, reporting, budgets, utilization review, care coordination, crisis response, training, and continuous improvement. Partners with center leadership, multidisciplinary teams, funders, and community organizations to support family services, outreach, health equity, regulatory compliance, and program performance. Provides clinical oversight, case conferencing, chart review, and direct patient services as appropriate.

Conduct internal audits and monitoring to evaluate regulatory, contractual, and operational compliance; document findings, validate corrective actions, assess contract performance, prepare objective audit reports, and collaborate with departments to improve controls and audit readiness.

Greet patients, perform intake and registration, verify insurance, schedule appointments in EHR, post payments, process billing batches, maintain patient records and provide front-desk administrative support in a clinic setting.

Greet patients, manage intake and EHR scheduling, process registrations and payments, perform billing batch work, maintain patient records, provide frontline customer service and general administrative support in a community health clinic.