Human Resources Business Partner, Contact Center (Hybrid)

Sorry, this job was removed at 07:00 p.m. (UTC) on Friday, Mar 28, 2025
Easy Apply
Chicago, IL, USA
Hybrid
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
Work Someplace Awesome.
The Role

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Hybrid #LI-Hybrid

About the role:

The Human Resources Business Partner position supports client groups within Enova and works closely with management and employees by providing hands-on and strategic input on people-related issues. In this role, you will support multiple client groups within our Contact Center. This role will report to the Lead Human Resource Business Partner.

Responsibilities:

  • Collaborate closely with Talent Development to streamline the performance management process, with a primary focus on strategic planning, goal setting, and individual development plans.
  • Address employee relations matters in coordination with our in-house employment counsel.
  • Collaborate with Talent Development and managers in your assigned client group to foster employee engagement and talent retention.
  • Champion existing People policies and contribute to shaping necessary improvements as our business expands and evolves.
  • Forge productive relationships with our Centers of Excellence, including Compensation, Benefits, Recruiting, Talent Development, and People Tech, to align business objectives with the offerings of the People Team.

Requirements:

  • 1 or more years of HR Business Partner experience
  • Experience supporting management and employees within a hourly population
  • Experience working in a HRIS or HCM system
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, regulations, and policies.
  • Ability to work productively with person-to-person emotions and to handle relationships judiciously and empathetically

Compensation:

The budgeted annual salary range for this position is $65,000 to $85,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

Benefits & Perks:

  • Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
  • Health, dental, and vision insurance including mental health benefits
  • 401(k) matching plus a roth option (U.S. Based employees only)
  • PTO & paid holidays off
  • Sabbatical program (for eligible roles)
  • Summer hours (for eligible roles)
  • Paid parental leave
  • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
  • Employee recognition and rewards program
  • Charitable matching and a paid volunteer day…Plus so much more!

About Enova

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. 

Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here

It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.

What the Team is Saying

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Enova Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is described as broad and robust, with multiple plan options (PPO and HDHP), HSA/FSA support, and added services such as fertility and gender‑affirming care. Employer materials also highlight early eligibility and strong premium support.
  • Leave & Time Off Breadth Time off is considered generous, featuring standard PTO and holidays plus a paid month‑long sabbatical after four years. Seasonal early‑Friday hours and paid volunteer time reinforce work‑life balance.
  • Inclusive Benefits Coverage Benefits are positioned as inclusive, covering fertility/IVF, transgender healthcare, and travel reimbursement when covered services aren’t locally accessible. These elements signal attention to diverse needs across the workforce.

Enova Insights

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The Company
HQ: Chicago, IL
1,848 Employees
Year Founded: 2004

What We Do

Enova International (NYSE: ENVA) is a leading online financial services company that serves small businesses and consumers who are underserved by traditional banks. For over 20 years, Enova has provided over $72 billion in loans and financing to more than 15 million customers by offering a suite of market-leading products powered by the company's world-class analytics, machine learning algorithms and proprietary technology. You can learn more about the company and its portfolio of businesses at www.enova.com.

Why Work With Us

Our values encourage ownership and accountability, and we believe the best answer wins, regardless of whose answer it is. We pride ourselves on hiring smart and driven people who bring new and innovative ideas to the table. Our mentality is, "Work someplace awesome." Ready to join us?

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Enova Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Enova’s hybrid work model allows employees to work in the office T, W, and TH with the option to work from home on Monday and Friday.

Typical time on-site: 3 days a week
HQChicago, IL
Denver, CO
New York, NY
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