Human Resources Assistant Manager

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Chennai, Tamil Nadu
In-Office
Professional Services
The Role

Position Title: Human Resources Assistant Manager

Reports Directly to: Human Resources Manager

Position Overview:

The HR Assistant Manager is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.

Primary Responsibilities:

· Establish and implement short and long-range objectives for the assigned department, oversee related functions and activities, and administer company policies and procedures.

· Coordinates and oversees the day-to-day workflow of subordinate staff in the department.

· As requested by the Manager, conducts or assists with performance evaluations that are timely and constructive.

· Assists the Manager with employment actions, including discipline and termination of employees in accordance with company policy.

· Ensures all payroll and statutory compliance for an audit free system.

· Evaluates, analyzes, and implements all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management

· Provides consulting services, through cross-departmental partnerships, to managers regarding team member performance, management practices, human resource policies, talent management, and compensations

· Receives, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary

· Partners with stakeholders to develop and support proactive Human Resources solutions in alignment with the organization's overall strategies

· Conducts initial orientation to newly hired or newly promoted employees and other HR learning sessions

· Ensures maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory/local laws

· Collects, maintains, analyzes, and reports on various types of key Human Resources metrics to assist management in effective decision making; develop clear visuals to communicate findings

· Prepares documentary requirements for HR Partners handling labor-related cases, as necessary

· Reviews Human Resources trends in the market and assist with execution of changes and improvements

· Communicates and reinforces the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization

· May help facilitate candidate selection processes, as necessary.

Minimum Qualifications:

· Education Requirement:

o Bachelor’s degree or Post Graduate in Human Resources or related field

· Field Experience:

o At least 8 years of experience in the Human Resources field

· Other Qualifications:

o Working knowledge of HR Department administration, and compliance with employment laws and regulations


Requirements

Required Skills:

· Excellent verbal and written communication skills.

· Ability to create and present ideas, reports, and budgets in various formats.

· Ability to work both independently and collaboratively.

· Excellent time management skills with the ability to assign and delegate tasks.

· Proficient with Microsoft Office Suite or related software.

· Excellent organizational skills and attention to detail.

· Knowledge to help with information in up-building HRMS tools pertaining to the process flow


Benefits

PF, Gratuity, Mediclaim etc.,

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The Company
HQ: El Paso, TX
1,508 Employees
Year Founded: 1989

What We Do

DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,119 at our facilities in the United States, Mexico and India.

Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics.

Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.DATAMARK.net.

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