Human Resources Administrator

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Richmond, CA, USA
In-Office
Entry level
Other • Social Impact
The Role
Provides transactional HR support across the employee lifecycle, including Workday processes, recruitment administration, contract issuance, HR inbox management, employee support, and ServiceNow request resolution. The role requires strong organisation, communication, customer service, attention to detail, and prioritisation skills. HRIS and HR administration experience are desirable. A current Police Record Check and valid working rights are required.
Summary Generated by Built In

Employment Type: Fixed term full time opportunity available

Hours: 38 hours per week

Location: Richmond Support Office 

Contact: Sophie Nolan - [email protected] – HR Services Team Leader 


Where there's life, there's Mercy.
Where there's care, there's You.
Through the battles and the breakthroughs, we're there. Where will you be?
For over a century, our incredible teams have provided care for people at every stage of life. Across our aged care homes, hospitals and research facilities, and across numerous cities and towns, we're on a journey to keep growing our impact for the next hundred years.
As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere.
At Mercy Health, it’s all about taking what we have and making it better.  

To do that, we need you.  

Join us at Mercy Health, and help our teams deliver even greater outcomes.  


About the opportunity 

As a Human Resources Administrator, you will play a crucial role in completing transactional activities to support the employee lifecycle from recruitment to employee management across all areas of Mercy Health. This position will involve working remotely 2 days per week (following initial training) and we welcome applications from varied administrative or customer service backgrounds. 


In this role, you will: 

  • Manage HR processes within Workday to support employee lifecycle enquiries for all staff. 
  • Assist Hiring Manager’s with Recruitment, which will involve posting advertisements, reviewing compliance and issuing contracts. 
  • Support end-users who have questions, issues, or requests related to the Workday HCM system. 
  • Manage relevant HR inboxes and act as the first point of contact for our employees via phone and ServiceNow. 
  • Action requests by end-users, ensuring timely and accurate resolution 

Your attention to detail, ability to navigate HR systems, and commitment to maintaining a high level of customer service will be essential to your success in this role. A team player, who possess an ability to manage competing tasks and prioritise work in time critical environments. 
 
What you’ll bring 
It takes a special kind of person to work in healthcare or community services. If you are genuinely interested in helping others, then you’ll find you can build something here and find your place in a team of 10,000 hearts. 
 
To thrive in this role, you will have:  

  • HRIS system experience is desirable.  
  • Prior HR Administration experience is desirable. 
  • Excellent time management, organisational and communication skills, with the ability to adapt and problem solve. 
  • The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment. 

You will also be required to provide evidence of, or in the process of obtaining: 

  • A current Police Record Check. 
  • Working rights. 

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.


Are you ready to apply for this role? Click Apply now


Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.


We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture. 


We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to their Elders past and present.


The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and/or Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Skills Required

  • HRIS system experience
  • Prior HR administration experience
  • Excellent time management, organisational, and communication skills
  • Ability to adapt and problem solve
  • Ability to build respectful relationships and work collaboratively
  • Current Police Record Check, or evidence of obtaining one
  • Valid working rights

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The Company
4,700 Employees
Year Founded: 1920

What We Do

Mercy Health is an Australian for-purpose healthcare and community-services organisation founded by the Sisters of Mercy. It provides acute and subacute hospital care, residential and home aged care, seniors living, mental health and palliative care, specialist women’s and newborn health, early parenting programs, and workforce training. The organisation operates across Australia and employs more than 10,000 people, with a mission centered on compassionate, person-centred care.

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