Human Resource Representative

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.

Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.

We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News & World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.

Why Insperity?

Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.

Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

We are currently seeking a HR Representative to join our team. This position is responsible for partnering with our clients and assisting the Human Resource Specialist in developing, implementing, and monitoring Human Resource performance management items and processes. Delivers customized Insperity Human Resource service solutions to positively impact our clients’ businesses by offering effective solutions that result in improved management of human capital, goal obtainment, and operational performance. Works closely with the Human Resource Specialist to develop work relationships and build trust that results in client retention and growth. Demonstrates depth and breadth of service and level of care expected with internal and external customers.

Responsibilities:

• Contributes to managing key client HR services focusing on liability management, performance management, employee relations, policy development, administration, and terminations. Makes referrals to internal EEO Compliance personnel, and consults with pertinent Human Resource Specialists, managers and HRCOE as needed. 

• Provides support with projects such as handbooks, policy development, job descriptions, performance appraisal systems, employee counseling, hiring processes, terminations, exit interviews, job competencies, compensation planning, and salary surveys to enhance productivity and reduce liability.

• Partners with Human Resource Specialists to schedule, coordinate, and facilitate liability management training for client worksite employees.

• Manages a small book of business ensuring all clients receive comprehensive review, and standard HR practices applicable to federal, state and local regulations.

• Interacts with clients to gain knowledge of their business model and drivers, HR practices, goals and objectives. Makes recommendations utilizing knowledge from various human resource disciplines to address client needs and follows-up to ensure satisfaction.

• Assists with formal and informal presentations, including controversial topics or complex ideas, in a clear, concise and logical sequence at a level appropriate to the audience.

• Participates in service team project assignments and/or client data analysis to identify needs and human resource solutions to improve client business operations.

• Identifies and recommends Insperity services that positively impact clients’ work practices and results in their engagement and satisfaction.

• Collaborates with internal departments to design customized client reports and communicate directly with clients.  Makes recommendations for improving client service delivery.

• Documents, reviews, and monitors tracking mechanisms, of assigned clients to ensure timely delivery of HR service activities.   

• Provides reports of services delivered with internal partners and escalates complex issues as needed.

• Shares accountability in the customer relationship.

• Builds, maintains and promotes effective, highly functional relationships with all internal customers.

• Assists in the accomplishment of Insperity Company goals.

• Helps other employees to accomplish Insperity Company goals.

• Performs other duties as may be assigned by department supervisor.

• Participates in the Disaster Recovery plan as required.

Qualifications:

• High school diploma or equivalent is required. Bachelor’s Degree in Human Resources, Business Administration, or related field, or equivalent work experience is preferred.

• One to two years of Human Resources experience with emphasis on employee relations is preferred.

• Familiarity in Human Resource best practices with emphasis on employee relations as well as related federal, state and local laws and regulations.

• Strong customer service experience in a team environment.

• Interaction with multiple internal and external business units.

• Effective written and verbal communications skills.

• Detail-oriented with the ability to multi-task and prioritize.

• Effective problem solving/decision making skills.

• Effective time management skills

• Ability to determine and utilize appropriate methods of dealing with human behavior in a variety of business circumstances.

• Basic presentation skills.

• Project management skills and experience in managing multiple projects.

• Proficient use of Microsoft Office programs, experience using customer relationship management software, and demonstrated ability to learn other application programs as needed.

Insperity provides a reasonable range of minimum compensation. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. The range of pay for this role is:

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records.