Human Resource Generalist

HR Generalist, Bilingual English/Spanish 

Raleigh, NC | Full-Time, In-Office (Monday–Friday) 

$60,000 – 70,000 + relocation assistance available 

LM Restaurants is a family-owned, guest-obsessed restaurant company headquartered in Raleigh, NC. We believe in creating exceptional experiences for our guests and our people. Our HR team plays a key role in supporting our leaders, building strong people practices, and ensuring consistent, high-quality employee experiences across all locations. 

This role is based in our Raleigh office and requires on-site presence five days a week. 

What You’ll Do 

Payroll, HR Operations & Employee Records 

• Process weekly payroll for assigned locations with a high level of accuracy. 

• Audit timekeeping records and resolve discrepancies with managers. 

• Maintain employee records in the HRIS with accuracy and confidentiality. 

• Manage employee verifications, ensuring timely and compliant responses. 

• Administer garnishments, including processing orders, updating payroll, and maintaining documentation. 

• Partner with the Payroll & Benefits Manager to support clean, compliant, and efficient HR operations. 

Recruiting & Onboarding 

• Lead non-exempt recruiting for the Home Office, including job postings, screening, scheduling, and offers. 

• Coordinate temporary staffing placements for the Home Office when needed. 

• Conduct Home Office new hire orientations, ensuring all paperwork, compliance requirements, and introductions are completed smoothly. 

• Support restaurant hiring managers with applicant flow and recruitment coordination. 

• Facilitate a seamless onboarding experience, including I-9 verification, new-hire paperwork, HRIS setup, and first-day preparation. 

• Ensure all onboarding steps are completed in compliance with policy and legal requirements. 

Workers’ Compensation & Unemployment 

• Serve as the first point of contact for workplace injury reports and workers’ compensation claims. 

• Coordinate documentation, incident investigations, and follow-up with insurance partners. 

• Manage unemployment claims, respond to inquiries, and participate in hearings as needed. 

Employee Relations, Auditing & Compliance 

• Assist HR Business Partners in addressing employee relations concerns by gathering information, coordinating documentation, and supporting investigations. 

• Provide timely, professional customer service to employees and managers. 

• Help ensure consistent application of policies and a positive employee experience. 

• Conduct regular HR audits (I-9, personnel files, payroll records, compliance training). 

• Identify process gaps and recommend improvements to strengthen efficiency and compliance. 

• Support annual HR calendar initiatives, including reporting, training, and policy updates. 

Employee Engagement 

• Conduct exit interviews and track turnover trends to provide insights to HR leadership. 

• Maintain birthday and anniversary programs, ensuring timely recognition of employees. 

• Support company-wide recognition programs and appreciation initiatives. 

• Track participation and program effectiveness, making recommendations to enhance engagement. 

• Partner with HR leadership to strengthen overall employee engagement and workplace experience. 

What You’ll Bring 

• 2–4 years of experience in HR, payroll, or HR operations (hospitality experience a plus). 

• Bilingual fluency in English and Spanish required to support our multilingual workforce with onboarding, payroll, employee relations, benefits, policy communication, and HR documentation. 

• Strong attention to detail with a passion for accuracy. 

• Ability to maintain confidentiality and handle sensitive information with professionalism. 

• Excellent communication and customer-service skills when working with employees and managers. 

• Experience with payroll systems, HRIS platforms, or applicant tracking systems. 

• Ability to prioritize and manage multiple tasks in a fast-paced environment. 

• Comfortable working on-site in the office five days per week. 

• Bachelor's degree; HRCI/SHRM certifications preferred 

Why You’ll Love Working With Us 

• A supportive, people-first HR team. 

• Opportunities for growth within a multi-concept restaurant company. 

• Strong benefits, competitive pay, and the chance to make a real impact on our people experience. 

Apply today. Join us and be a part of making a difference – a dedication to taking care of our communities.