DUTIES &
RESPONSIBILITIES
§ Serve as the primary
interface between TDL and the assigned Clients.
§ Identify client’s
recruitment needs, strategic competences and forecast the critical skills
requirements.
§ Implement recruitment plans
to hire/fill vacant positions in area of coverage.
§ Identify training needs
using combination of indicators to enable Learning & Development plan and
organize for such trainings.
§ Attend people meetings with
the various departments for the review of the training plan/curriculum
§ Provide support and
professional advice to line managers in the implementation of people
processes (appraisals, coaching, training, disciplinary etc)
§ Monitor the
grievance/disciplinary issues/process within areas of coverage and provide
necessary support
§ Embark on periodic visits to
Clients offices/branches for on-the-spot assessment of business situations
and HR issues
§ Ensure new hires meet
specific target performance level and proper documentation prior to
confirmation
§ Generate monthly/quarterly/annual
performance, activity and HR analysis reports
§ Maintain the security of all
information entrusted to you and all members of staff
§ Comply with the principles
and policies in the handbook, policy manuals and SOPs
§ Other official tasks
assigned by the HR Manager
§ Ensure prompt payment from
clients to reduce cost of funds.
§ Act as a champion for employee engagement
initiatives, working closely with managers and teams to foster a positive
work environment and enhance employee morale.
KEY PERFORMANCE INDICATORS
§ Revenue Growth
§ Cost Reduction
§ Audit Defect Rate Compliance
§ Ensure prompt reimbursement from assigned client
§ Employee Satisfaction & Turn-over rate
§ Training
§ Turn-around time, Issue Resolution & Quality Rate
§ Implementation of Efficient & Effective Policies, Procedures &
Processes
§ Strategic initiatives
§ Completeness in Employee Documentation
§ Confirmations on Due Date/ Staff Documentation
§ Customer satisfaction levels
Requirements
Education
§ Minimum Education: First Degree is mandatory.
§ Higher
degrees/Professional certifications
Experience
Minimum experience – 5 years’ experience (with at least 3 years in HR
generalist function)
KEY COMPETENCY
REQUIREMENTS
Knowledge
§ Industry knowledge
§ HR
policies and procedures
§ Labor
laws
§ Industrial
relations
§ Business
performance
§ HR
data base systems
§ HR
analysis/analytics
Skill/Competencies
§ Collaborative and supportive
style of working
§ Resourcefulness &
Resilience
§ Empathy
§ Accuracy and attention to
detail
§ Excellent time management
and organisation skills
§ Interpersonal skills
§ IT Literacy
§ Excellent Communications
skills (written and oral) with strong business and customer focus
§ Reasoning and Analytical
Skills
§ People management
§ Supervisory skills
Benefits
Skills Required
- First Degree (Bachelor's) mandatory
- Higher degrees or professional HR certifications
- Minimum 5 years' experience with at least 3 years in HR generalist function
- Knowledge of HR policies and procedures
- Knowledge of labor laws and industrial relations
- Experience with HR database systems
- HR analysis/analytics skills
- Excellent written and oral communication skills with business/customer focus
- IT literacy
- Strong interpersonal, people management and supervisory skills
- Accuracy, attention to detail, time management and organisational skills
- Empathy, resourcefulness and resilience
What We Do
Total Data Limited is a management consultancy firm that specializes in providing end-to-end HR services.
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