The Role
Support hiring and onboarding processes including applicant screening, reference checks, paperwork verification, new hire orientation, recordkeeping, benefits inquiries, and HR reporting. Maintain logs and assist managers with candidate referrals and employee status changes while ensuring policy compliance and timely communication.
Summary Generated by Built In
Description
- Support the employment process including applicant screening, determining eligibility for employment, conducting reference checks, and verifying paperwork for accuracy.
- Refer potential new hires to department managers when appropriate for interviews.
- Maintain all logs (new hire, termination, transfers, department meetings, turnover reports) daily by period and prepare reports in a timely, accurate manner.
- Assist with answering questions about benefits. Ensure all policies and procedures are followed and completed forms to be accurate with timely submission.
- Assist with coordination of all other new hire pre-employment steps to ensure compliance with all Company policies and procedures.
- Respond to all interviewed applicants via telephone or email within required time frame.
- Track and assist, when necessary, the completion of appropriate paperwork for new hires, terminations, payroll action forms and employee status changes in a timely, accurate manner.
- Assist with New Hire Orientation and associate onboarding.
- Maintain accurate employee records
Requirements
- High School Diploma or equivalent required, Bachelor's Degree preferred.
- Hotel experience preferred.
- Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
- 2+ year of office administration and/or human resource experience
- Strong administrative skills with the experience in Microsoft Office suite, Outlook, and HRIS preferred
- Able to set priorities, plan, organize, and delegate.
- Written communication skills to be concise, well organized, complete, and clear.
- Ability to work effectively under time constraints and deadlines.
- Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
- Proficient skills in Microsoft Word, PowerPoint, and Excel.
- Self-driven with a high level of attention to detail.
- Ability to be flexible and handle multiple tasks simultaneously.
- Ability to work well with others and be a team player.
- Ability/willingness to learn new material.
- Strong written and verbal communication and interpersonal skills to work with all levels of management and staff, as well as outside clients and vendors.
- Project coordination experience and basic accounting knowledge.
Skills Required
- High School Diploma or equivalent
- Bachelor's Degree
- 2+ years office administration and/or human resource experience
- Hotel experience
- Knowledge of hotel operations, marketing, safety, personnel and labor relations, budgeting, and hospitality law
- Proficient skills in Microsoft Word, PowerPoint, and Excel
- Experience with Microsoft Office suite and Outlook
- Experience with HRIS
- Strong administrative, organizational, prioritization, and delegation skills
- Effective written and verbal communication and interpersonal skills
- Ability to work under time constraints and meet deadlines
- Self-driven with high attention to detail and ability to multitask
- Project coordination experience and basic accounting knowledge
- Ability/willingness to learn new material and work as a team player
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The Company
What We Do
StepStone Hospitality specializes in the management of full-service hotel and restaurant operations, aiming to create asset value for owners through a combination of hands-on operations, strategic asset management, and food and beverage expertise.







