Jobs at StepStone Hospitality

Manage hotel human resources operations, including recruitment, onboarding, employee relations, benefits administration, HRIS processes, compliance, training, engagement, retention, and employee documentation. Partner with hotel leadership to strengthen workplace culture, support employee development, resolve workplace concerns, and coordinate team events and recognition initiatives.

Generates new hotel business by prospecting corporate clients, managing sales pipelines, responding to RFPs, conducting site tours, negotiating contracts, and converting meeting and room-block leads. Builds client relationships, coordinates confirmed business with hotel departments, supports meeting documentation and event execution, maintains sales systems and records, and tracks booking pace, forecasts, and revenue objectives. Requires strong communication, organization, negotiation, and relationship-building skills in a flexible hotel environment.

Lead sales, marketing, catering, and business development for two Marriott hotels with 605 rooms and 65,000 square feet of event space. Develop sales strategies, manage key relationships, achieve revenue and profitability goals, oversee reporting and budgeting, maintain marketing initiatives, and lead the sales team through training, evaluation, and performance management. Represent the hotels with ownership, management, local organizations, and convention partners while resolving guest concerns and participating on the executive committee.

Oversee financial operations for two hotels, including accounting, payroll, auditing, accounts payable and receivable, budgeting, forecasting, financial reporting, compliance, and financial planning. Supervise the finance department, analyze hotel performance, prepare governmental reports, maintain financial records, and support executive leadership and operational excellence. The role requires hospitality finance experience, strong knowledge of hotel departments and regulations, and proficiency with hotel accounting, budgeting, and payroll systems.

Solicits and closes business travel, group, meeting, and event accounts; develops client relationships and revenue strategies; negotiates rates, manages leads and reservations, coordinates with hotel operations and revenue management, records sales activity, and supports guests and hotel leadership.

Develops and executes business travel sales strategies, secures and manages corporate accounts, oversees RFPs and GDS activity, monitors revenue performance, and builds client relationships. The role collaborates with revenue management and hotel operations, produces forecasts and reports, tracks account commitments, and represents the hotel at trade shows, conferences, site inspections, FAM trips, and client events.

Oversee the hotel’s daily accounting and financial functions, including accounts payable, receivable, reconciliations, cash controls, revenue review, month-end close, payroll reconciliation, budgeting, forecasting, reporting, and audit support. Maintain internal controls and accurate records while partnering with hotel leadership and corporate finance. Analyze financial results, monitor collections, support expense management, and ensure compliance with company procedures.

The People & Culture Manager will oversee all HR functions, focusing on recruitment, employee relations, payroll management, compliance, and culture-building at Hotel Indigo Williamsburg Brooklyn.

Drive revenue growth through corporate, group, and leisure sales by developing new business opportunities and maintaining client relationships.