The Role
The role involves managing and optimizing HubSpot workflows, marketing automation, and event communications while ensuring data quality and process improvements.
Summary Generated by Built In
This is a remote position.
We are seeking a proactive and detail-oriented HubSpot CRM & Marketing Automation Specialist to support the setup, management, and optimisation of CRM workflows, marketing automation, and event-related communications.
This role is ideal for someone with strong hands-on HubSpot experience who enjoys troubleshooting, improving processes, and ensuring automations and campaigns run accurately and efficiently.
Responsibilities:
- Create, maintain, and optimise HubSpot workflows and marketing automations.
- Manage audience segmentation, lists, properties, and workflow logic.
- Set up and support event-related communications and automation.
- Perform QA checks and validation of workflows, emails, forms, and campaigns before launch.
- Troubleshoot and resolve workflow, automation, and CRM-related issues.
- Support CRM operations, data quality, and campaign execution.
- Create and maintain SOPs, process documentation, and workflow maps.
- Track project progress, identify risks, and ensure tasks are completed on time.
- Identify opportunities to improve CRM processes and automation efficiency.
Requirements
- Proven hands-on experience with HubSpot CRM.
- Strong experience with workflow creation, maintenance, and optimisation.
- Experience with marketing automation, audience segmentation, and list management.
- Solid understanding of workflow logic, triggers, filters, and enrollment criteria.
- Ability to troubleshoot and investigate CRM and automation issues independently.
- Experience conducting QA and validation of workflows and communications.
- Strong attention to detail and organisational skills.
- Excellent problem-solving and critical-thinking abilities.
- Ability to work autonomously and take ownership of projects.
- Experience creating SOPs, process documentation, and operational guides.
Desirable
- Experience with event-related automation and communications.
- Experience using Miro for process mapping and documentation.
- Project coordination or project management experience.
- Experience supporting email marketing campaigns and automation.
Work Environment & Expectations
While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.
✅ This role requires:
• Discipline and commitment to set working hours (strict shift times, not flexible)
• Use of time tracking software during work hours
• Active participation in team and client calls with your camera ON
• Consistent availability and responsiveness throughout your shift
• Treating this as a long-term, full-time job—not a side gig or freelance task
⏱ Payroll is processed bi-monthly.
We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.
Benefits
1. Monthly Salary: Php35,000
2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
3. You will be paid extra for overtime and Philippines public holidays
4. Probation: 6 months and after Probation
- 10 days annual leave credits
- 5 days of sick leave
5. HMO Offered after 6-month probation
6. 13th Month Pay after 30 days
7. Annual Salary Review
8. Laptop provided after 30 days
9. Permanent work-from-home role. You will have to use your own internet.
10. SHIFT TIMES: 7 AM to 4 PM Philippine time, Monday to Friday
Skills Required
- Proven hands-on experience with HubSpot CRM
- Strong experience with workflow creation, maintenance, and optimisation
- Experience with marketing automation, audience segmentation, and list management
- Solid understanding of workflow logic, triggers, filters, and enrollment criteria
- Ability to troubleshoot and investigate CRM and automation issues independently
- Experience conducting QA and validation of workflows and communications
- Strong attention to detail and organisational skills
- Excellent problem-solving and critical-thinking abilities
- Ability to work autonomously and take ownership of projects
- Experience creating SOPs, process documentation, and operational guides
- Experience with event-related automation and communications
- Experience using Miro for process mapping and documentation
- Project coordination or project management experience
- Experience supporting email marketing campaigns and automation
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The Company
What We Do
24x7 Direct is a leading Australian ISO Certified BPO and Virtual Staffing Agency, providing outsourcing solutions and virtual assistants to businesses.
