About Trusted Shops
Trusted Shops creates digital trust between people, businesses, and AI agents – with one clear goal: becoming the #1 Community of Trust. With around 700 colleagues across Europe, more than 25,000 online shops, and over 40 million consumers, we help shape a safer and more transparent digital world. Our products empower businesses to build trust, strengthen relationships, and grow sustainably, while enabling consumers to make confident online decisions every day.
At Trusted Shops, trust also defines how we work together: we believe in collaboration, ownership, and the freedom to do your best work in a flexible hybrid environment.
To strengthen our Business Unit Platform Operations, we are looking for a
HubSpot Admin (m/f/d)
(Hybrid in Cologne or remote in Berlin / Full-time / Permanent contract)
Your Responsibilities
Responsible for the administration of HubSpot, including CMS and CRM
Creation of Website and Landing Pages within HubSpot CMS
Creation and maintenance of dashboards, reports, and automation workflows within HubSpot CRM
Close collaboration with Marketing, Lead Management, and Data teams to improve customer journeys end-to-end
Analysis of website and CRM data to enhance conversion, segmentation, and process efficiency
Your Profile
Degree in Marketing, Business, Communication, IT, or equivalent professional experience
Solid hands-on experience as a HubSpot Admin (CRM and CMS)
Strong understanding of website touchpoints, data modeling, segmentation, and marketing automation
Knowledge of HTML, CSS, or JavaScript is a plus; experience with HubL and API integrations is advantageous
A structured, solution-oriented working style combined with a collaborative and hands-on mindset
Strong communication skills with the ability to work across technical and non-technical teams
Business-fluent English; German is a plus
What We Offer
Hybrid work: Flexible remote work combined with time in our Cologne office
Workation: Temporarily work from within the EU, Iceland, Liechtenstein, or Norway
Permanent contract with Europe’s trusted brand
One “Self Education Day” per month
27 vacation days + 3.5 additional days off (Christmas, New Year’s Eve, Carnival)
Buddy programme & structured onboarding
Individual training and development opportunities
Regular team, unit, and company events
Health Pass (free online and offline sports, fitness, and health courses)
BUILD A COMMUNITY OF TRUST WITH US – #cometotrust
Not sure if you meet every requirement? We’d still love to hear from you.
At Trusted Shops, we value you as a person – regardless of gender, nationality, ethnic or social background, religion or belief, disability, age, sexual orientation, or identity. We are committed to diversity, equity, and inclusion and actively oppose discrimination in all its forms.
Skills Required
- Degree in Information Systems, Computer Science, Marketing Technology or equivalent professional experience
- Several years of hands-on experience in HubSpot CRM administration
- Solid understanding of data models, automation architecture and integration workflows
- Experience with Git-based workflows
- Experience creating custom JavaScript solutions in HubSpot (enhancing internal integrations)
- Structured, solution-oriented, collaborative and communicative working style with ability to translate business needs into technical solutions
- Business fluent English (German is a plus)
What We Do
Trusted Shops is a European leader in digital trust, founded in 1999 and based in Cologne, Germany. The company provides online retailers and their customers with trust-building services, including a certification trustmark, buyer protection via a money-back guarantee, and a system of authentic customer reviews. Additionally, they offer the eTrusted experience feedback platform and legal compliance assistance to ensure secure e-commerce transactions.








