Hub Sales Operations Manager, Services

Posted 2 Days Ago
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2 Locations
In-Office
Expert/Leader
Fintech • Information Technology • Logistics
The Role
Manage and optimize sales operations for a power grid services organization by developing sales models, performance metrics, and digital tool integration to enhance commercial performance across North America.
Summary Generated by Built In

Location:

Raleigh, North Carolina, United States

Job ID:

R0130343

Date Posted:

2026-05-26

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The Opportunity
 

In this role, you will shape how a power grid services organization plans, tracks, and delivers commercial performance across North America. You will design and run the sales operating model that supports service agreements, upgrades, and lifecycle solutions for critical grid infrastructure. Your work will bring clarity to pipeline health, forecasting discipline, and performance visibility, enabling teams to respond effectively to evolving customer needs and operational priorities. By connecting digital tools, data, and standardized processes, you will help improve how service opportunities are identified, tracked, and converted into executed work. This position offers exposure to the full commercial lifecycle in a power grid OEM environment, where your contributions directly support reliability, modernization, and long-term asset performance across utility and industrial customers.
 

How You’ll Make an Impact
 

  • Define and maintain a scalable sales operating model to support service business growth across North America

  • Establish governance for pipeline management, forecasting cadence, and performance tracking across teams

  • Develop KPI frameworks, dashboards, and reporting tools to improve visibility into commercial performance

  • Monitor pipeline accuracy, conversion rates, and key performance metrics to support informed business actions

  • Enhance adoption and effectiveness of digital tools, including CRM, SAP, and data platforms, to improve sales execution

  • Identify opportunities to streamline workflows and introduce automation to improve efficiency and scalability

  • Maintain data standards and consistency across systems to support reliable forecasting and planning

  • Collaborate with cross-functional teams including Sales, Finance, IT, and Portfolio Management to align priorities and execution

  • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines

Your Background
 

  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States

  • Bachelor’s degree in Information Systems, Computer Science, Business, Engineering, Data Analytics, or related field (Master’s preferred)

  • 10+ years of experience in Sales Operations, Commercial Excellence, or Business Operations

  • Experience building and scaling sales operating models and KPI frameworks

  • Proficiency with Microsoft Power Platform tools (Power BI, Power Automate, Power Apps) and SharePoint

  • Working knowledge of CRM platforms (SFDC), SAP, and data-driven performance management

  • Experience working in a cross-functional, matrixed environment with multiple stakeholders

More About Us
 

You will gain hands-on experience working with technologies, data, and teams that support the ongoing reliability and evolution of the power grid.
 

  • Opportunities to work on innovative technologies that shape the future of energy

  • A collaborative environment with experienced professionals across the power industry

  • Access to learning platforms and career development programs

  • Competitive health and retirement benefits

  • Paid leave and flexible work arrangements

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website.  Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Skills Required

  • Bachelor's degree in Information Systems, Computer Science, Business, Engineering, Data Analytics, or related field (Master's preferred)
  • 10+ years of experience in Sales Operations, Commercial Excellence, or Business Operations
  • Experience building and scaling sales operating models and KPI frameworks
  • Proficiency with Microsoft Power Platform tools (Power BI, Power Automate, Power Apps) and SharePoint
  • Working knowledge of CRM platforms (SFDC), SAP, and data-driven performance management
  • Experience working in a cross-functional, matrixed environment with multiple stakeholders
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The Company
33,676 Employees

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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