Organisation: Leicestershire County Council
Work Location: Moira Adult Learning Centre, Moira Street, Loughborough, Leicestershire, LE11 1AX
Salary: £25,995 - £26,409 per annum (pro rata for part time) (pay award pending)
Working Hours: 22.2 hours per week
Contract Type: Permanent
Closing Date: 27th August 2026
Interview Date(s): W/C 7th September 2026
Would you like to offer administrative support service for the Adult Learning? If so, this may be the job for you!
About the Role
You will be the first point of contact for our learners and visitors to our venue. The post covers a variety of admin tasks to also include the delivery of exams, inputting data accurately into our system to enrol learners onto our courses, processing payments, and to provide an excellent customer service to learners and curriculum teams.
The post requires out of hours cover and you must be available to work up to a maximum of 2 evenings a week and up to 8 Saturdays per annum.
An enhanced DBS check is required for this post.
For information on our approach to the recruitment of ex-offenders, please see our policy statement.
About You
To apply for this post, you must be able to evidence in your application how you meet the following criteria:
- Have a good standard of written and spoken English equivalent to functional skills level 2 or above, and a good standard of numeracy
- Reception and customer care experience
- Clerical experience in a range of tasks to include word processing, filing, photocopying, taking and relaying messages, data input and maintaining records
- Routine cash handling
- Organising tasks to meet priorities
- Working as a team member
- Be aware of the importance of confidentiality
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact:
Sarah Wdowik - HUB Manager
Telephone: 0116 3056388
Email: [email protected]
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.
If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
About UsAbout Leicestershire County Council
At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.
Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.
For further information on what it’s like to work for us and the benefits we offer, please refer to the following:
Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us
Skills Required
- Good standard of written and spoken English equivalent to functional skills level 2 or above, and good numeracy
- Reception and customer care experience
- Clerical experience including word processing, filing, photocopying, taking and relaying messages, data input and maintaining records
- Routine cash handling
- Organising tasks to meet priorities
- Ability to work as a team member
- Awareness of the importance of confidentiality
- Availability to work up to 2 evenings per week and up to 8 Saturdays per annum
- Enhanced DBS check required
- Ability to speak fluent English (essential under Immigration Act Part 7)
What We Do
East Midlands Housing Group is a community-focused housing and care provider working to deliver safe, secure homes and strong neighbourhoods across the East Midlands. Their mission is to provide housing and care to improve opportunities for people, fostering a positive and inclusive workplace built on trust, collaboration, and innovation to improve lives through opportunity.
