The Role
Provides HIV counselling and testing, health education, psychosocial support, risk assessments, referrals, and linkage to care for adolescent learners. Captures and verifies service data using MyHope, DHIS, and Excel; supports statistical reporting and record management. Oversees HIV self-screening and SRHR commodity vending machines, including stocking, connectivity, usage monitoring, and issue escalation. Engages learners, TVET staff, suppliers, and project stakeholders while maintaining confidentiality and compliance with program protocols.
Summary Generated by Built In
HIV Testing Services (HTS) & Counselling
•Conduct HIV Counselling and Testing (HCT) services for AGYW learners at TVET institutions, in line with national HTS guidelines.
•Deliver the core package of HIV, TB, STI, SRHR, GBV, and mental health prevention interventions, including health education sessions.
•Conduct pre- and post-test counselling, ensuring client confidentiality and informed consent at all times.
•Provide HIV self-screening kit education and support to learners accessing automated dispensing (vending) machines.
•Conduct risk assessments and facilitate access to SRHR commodities and services for beneficiaries.
•Refer and link beneficiaries identified with vulnerabilities to appropriate treatment, care, and support services, in line with UNAIDS and Higher Health protocols.
•Maintain professional and ethical counselling standards in accordance with the UNAIDS-CIDCA project requirements.
•Undertake ad hoc tasks related to HTS service delivery as directed by the Project Coordinator.
•Consistently check counselling and testing records for accuracy and completeness
•Ensure beneficiaries’ linkage to care is initiated at first point of contact.
Data Capturing & Reporting
•Enter and complete information from prescribed tools of trade including HIV testing consent forms, HTS registers, digital risk assessments & awareness registers.
•Count and capture enrolment forms, core package forms, and service plans on the relevant electronic system(s) (e.g. MyHope, DHIS, Excel).
•Ensure biomedical, consent, and risk screening forms are completed and captured accurately.
•Capture data generated through automated dispensing (vending) machines, including HIV self-screening kit distribution.
•Support the UNAIDS-CIDCA Project Coordinator in completing statistical reports for UNAIDS and Higher Health.
Linkage to Care & Psychosocial Support
•Fast-track initiation counselling for beneficiaries testing positive, and coach on the importance of treatment initiation.
•Record clients not ready for same-day initiation and follow up on treatment initiation status.
•Follow up on missed appointments and re-engage beneficiaries in care and support services.
•Provide psychosocial support to beneficiaries identified with vulnerabilities during risk assessment, ensuring successful linkage to treatment, care, and support services.
Vending Machine Oversight & Stock Management
•Ensure vending machines are fully stocked at all times with HIV self-screening kits and SRHR commodities.
•Monitor vending machine connectivity to the internet and functionality, taking proactive steps to resolve any technical bottlenecks.
•Collaborate with internal teams (logistics, programme staff) and external stakeholders (suppliers, campus management) to manage stock levels and replenishment.
•Generate and submit regular reports on vending machine consumption, usage trends, and stock status to inform programme planning and resource allocation.
•Escalate and resolve technical or operational issues promptly to minimize service disruption.
Administrative & Stakeholder Engagement
•Responsible for storing and filing completed information and maintaining records of work tasks and completed documents.
•Perform administrative tasks such as word processing, completing paperwork, and maintaining accurate records and files.
•Attend to telephone and in-person queries from learners, TVET institution staff, and other stakeholders.
•Operate a variety of equipment, including computers, scanners, printers, and automated dispensing (vending) machines, and load machines with required stock, including HIV self-screening kits.
•Build and maintain positive working relationships with TVET institution staff and management, and uphold compliance with UNAIDS project requirements and Higher Health policies.
Requirements
Experience
• Experience providing HIV Counselling and Testing minimum of 2 years (HCT) services, preferably within a TVET, or youth-focused setting
• Experience working with adolescents and young people (AGYW) on HIV, SRHR, TB, GBV, or mental health issues
• Experience with data capturing and electronic reporting systems (e.g. MyHope, DHIS, Excel)
• Excellent record keeping and filing system
• High level of computer literacy, primarily in Microsoft Office Packages (Word, Excel, PowerPoint)
• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly, with excellent attention to detail and deadlines
Attributes
• Ability to achieve high performance goals and meet deadlines in a fast-paced environment
• Empathetic, non-judgemental, and able to build rapport with young people
• Goal oriented and attentive to detail
• High level of computer literacy primarily in Microsoft Office Packages (Excel, PowerPoint and Word)
• Ability to work well under pressure and to maintain effectiveness during changing conditions
• Flexible working hours including weekends if required
Closing date: 09 September 2026
Applicants
must apply for the specific district where they wish to be placed, as
appointments will be made according to the district selected during the
application process.
Should you not receive a response within 6 weeks of the closing
date, please consider your application to be unsuccessful.
Employment
Equity
Higher Health
is committed to the principles of Employment Equity. In line with our
Employment Equity Plan, preference may be given to candidates from designated
groups. All appointments will be made in accordance with the organisation’s
Employment Equity objectives.
Persons with disabilities are strongly
encouraged to apply.
Benefits
Benefits
5% of CTC - Medical Aid
5% of CTC - Retirement Annuity
1,77% of CTC - Group Life
Skills Required
- At least 2 years of experience providing HIV Counselling and Testing services, preferably in a TVET or youth-focused setting
- Experience working with adolescents and young people on HIV, SRHR, TB, GBV, or mental health issues
- Experience with data capturing and electronic reporting systems such as MyHope, DHIS, and Excel
- Excellent record keeping and filing ability
- High computer literacy, particularly Microsoft Word, Excel, and PowerPoint
- Strong organizational skills, attention to detail, and ability to prioritize multiple tasks and meet deadlines
- Ability to work under pressure and adapt to changing conditions
- Flexible working hours, including weekends when required
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The Company
What We Do
Higher Health is a South African nonprofit organization that develops and delivers health, wellness, psychosocial, primary-care, and clinical-support services across higher-education campuses and communities. Working on behalf of the Department of Higher Education and Training, it supports universities and TVET colleges through campus clinics, prevention and care programs, and interventions addressing mental health, disability, sexual and gender-based violence, and unplanned pregnancies.
