HR/Recruitment Coordinator

WHO IS RATEHUB?

We’re a company on a mission - We are a unique Canadian Fintech that is the one stop shop for all financial needs of the consumer - Save, Spend, Borrow, Invest, and Protect. Every single team member, from product & engineering to sales & marketing, finance, operations, and everything in between is obsessed with one thing; helping Canadians make better financial choices. And we’re pretty great at it, too. Via our digital application technology and our award-winning in-house brokerages, we help over 2M Canadians per month make a positive impact on their finances. We have many unique businesses - a mortgage brokerage, a life insurance brokerage, a home and auto insurance brokerage, a mortgage originations and servicing business, a Financial Services Marketplace and a content business across Ratehub and MoneySense. 365 days a year we deliver our users the best online mortgage experience, personalized Credit Card and Loans options, and cheaper auto & home insurance policies than they typically get from their existing financial adviser. 

Changing how people make financial choices isn’t easy, though. We know that achieving our mission is full of challenges; challenges that can be complex and often unexpected, but that are always interesting, rewarding, and fun to solve as a team. This is where you come in. We are on the hunt for the right kind of people to join us and help lead us forward to continued growth.

We’re looking for a HR/Recruitment Coordinator to join our growing team (based in downtown Toronto but also open to remote candidates). This is a great opportunity for someone looking to elevate their HR career, work in a fast paced environment, and join a rapidly growing organization. Reporting to the HR Generalist, the incumbent will be supporting the current HR team with a variety of accountabilities, including recruitment, on/offboarding, benefits administration, and general HR support in service to both the team and our employees.

YOUR RESPONSIBILITIES:

Recruitment support:

• Lead the new hire approvals process, ensuring hiring managers are supported and updated on progress in a timely fashion
• Post positions for both experienced professional and student recruitment, via our internal ATS, school job boards, and other sites as appropriate 
• Review candidate applications, prioritizing consideration for both current role requirements and pipeline development
• Complete reference checks for all final candidates and update hiring managers on feedback
• Support efforts on LinkedIn Sourcing through research of passive candidates and sharing with the team as appropriate
• Additional recruitment support as required
• Additional duties as required

Human Resources Support:

• Assist with employee onboarding and offboarding, ensuring steps are completed in a timely manner
• Assist with administration of our HRIS (BambooHR)
• Assist with benefits administration (entering/terminating enrollments, updating information as needed)
• Support initiatives around Employer Branding with an aim to highlight Ratehub as an employer of choice
• Assist the HR team with updating internal resources such as our culture guide, new manager handbook, HR Confluence space, etc
• Provide support to employees as required
• Assist with other HR projects and tasks as needed 

YOUR QUALIFICATIONS:

• 2+ years experience in a role focused on HR or Recruitment, executing similar accountabilities
• Ability to work with sensitive data with a high level of confidentiality
• Post-secondary education in a related discipline: We value intelligence over relevance
• Obsessed with the details! You’re a planner and incredibly organized
• Resourceful: You don’t have all the answers, but you know how to get them
• Client Service: You work hard to provide an optimal experience
• Proactive: You are never idle and love being busy
• You’re an effective communicator; assertive enough to hold others accountable but always pleasant, friendly and respectful.
• 'No job is too big or too small' mentality: The only place where success comes before work is in the dictionary
• Positive attitude: We have a great culture and want to preserve it

CULTURE FIT:

• Members first - we prioritise the interests and needs of our members above all else.We solve member pain points and focus on member satisfaction. We start with members, and end with the P&L.
• Growth mindset - we set ambitious goals and challenge the status quo. We take responsible risks and are accountable for our actions.
• Better together - we are One team with One common goal. We make our footprint bigger than our foot, leave our egos at the door, support each other to achieve great results as One company. 
• Run after problems - we tackle problems head on and focus on finding solutions. Obstacles are seen as opportunities for growth and innovation. We have the hard conversations and choose the harder right over the easier wrong. And we do it with a smile.
• Measure Learn Iterate Innovate - we focus on getting things done. We measure what matters, iterate, learn, iterate many times in a data-driven way, which is how we will innovate.

JOB PERKS:

• Competitive salary: We know it’s expensive to live/work in Canada
• Remote-first organization: we love opportunities to get together as a team, but for the most part we offer our employees the flexibility to work anywhere in Canada
• Flexible hours: Enjoy a couple more hours of sleep in the morning, if you want
• Benefits: Health is wealth! A benefits package with no employee contribution required
• Perks: RRSP matching program, individual training allowance, fun team socials (remote AND in-person) and more!