HRIS Workday Product Specialist (Learning & Development)

Posted Yesterday
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Moscavide, Loures, Lisboa, PRT
In-Office
Mid level
Fashion • Retail
The Role
Support and configure Workday Learning within an agile product team. Provide user support, incident/change management, release coordination, testing, and documentation. Lead business analysis, working groups, functional specifications, and training. Drive continuous improvement of the Learning roadmap and integrate with other HR systems, ensuring compliance with documentation and change management processes.
Summary Generated by Built In

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

CONTEXT

You will be working in agile/scrum methodology within our Product Team and support in the analysis and configuration of Workday providing continuous improvements of the current landscape.

You will be part of the Team that will implement the Learning Module of Workday and after that, you will be part of the team that supports the tool and delivers continuous innovation to our end users. You will be reporting directly to the HRIS Product Area Manager and work with the Teach Lead and Product team. You will also work with other IT (Information Technology) stakeholders, to deliver constant innovation and high-quality results in the service of our internal users and HR counterparts.

You will be part of the Talent and People Experience product area within the HRIS department of Richemont’s Group Technology and your scope will cover all Maisons held by the Group on a worldwide scale.

HOW WILL YOU MAKE AN IMPACT?

Your main responsibilities will be:

  • Support

Ongoing troubleshooting, user support, system maintenance to ensure customer satisfaction

Ensure systems support (incident management, change management, etc.)

Manage the system release, coordinate validation activities with the development and execution of testing

Assist users while appropriating solutions, if and whenever required

  • Business Consulting

Support/lead high-level investigations on functional and technical requirements and feasibility studies, advise on practical alternatives

Organize and lead working groups to specify the business requirements

Coordinate the configuration of functionalities with the vendors, based on user requirements in any of the systems we use 

Document processes in a consistent and simple way

Contribute to the development of business test scenarios

Perform tests to ensure adequate functional coverage

Support and train users as needed

  • Continuous Innovation

Support the continuous design of the Learning roadmap

Provide technical expertise on Learning & Development

Comply with group guidelines on Documentation, Change Management and Audit processes

HOW WILL YOU EXPERIENCE SUCESS WITH US?

  • You have experience in Workday in Learning & Development, working in HRIS teams

  • Degree in Computer Science or Engineering, or technical experience in HRIS implementations / Customizing / Maintenance (Consulting experience is a plus);

  • Knowledge on Workday Extend, Orchestrations and SAP HR is a plus;

  • Experience on integration concepts (API’s, OAuth, SFTP);

  • Ability to quickly understand business requirements, perform analysis and translation to actionable IT solutions;

  • Experience with writing functional specifications and test cases;

  • Proficiency in English is mandatory; French is a plus;

  • You are a good communicator, customer-service oriented and well-organized;

  • You are solution-oriented with a strong focus on final objectives;

  • You are an open-minded and curious individual, with a flexible and creative mindset.

#Richemont #WeCraftTheFuture

Skills Required

  • Experience in Workday Learning & Development within HRIS teams
  • Degree in Computer Science or Engineering OR technical experience in HRIS implementations/customizing/maintenance
  • Consulting experience in HRIS implementations
  • Knowledge of Workday Extend
  • Knowledge of Workday Orchestrations
  • Knowledge of SAP HR
  • Experience with integration concepts (APIs, OAuth, SFTP)
  • Experience writing functional specifications and test cases
  • Experience working in Agile/Scrum methodology
  • Proficiency in English (French a plus)
  • Strong communication, customer-service orientation, organization, and solution-oriented mindset
  • Curiosity, flexibility, and creative mindset
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The Company
39,601 Employees
Year Founded: 1988

What We Do

Richemont is a leading luxury goods group that owns prestigious Maisons recognised for excellence in jewellery, watches, fashion and accessories. Its central and regional functions guide, support and challenge these Maisons and businesses, helping them design timeless creations and innovative services while preserving their unique heritage. The Group also helps them thrive in new and existing markets, maintain high service standards and embed sustainable practices across operations.

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