HRIS Specialist, SAP SuccessFactors

Posted 12 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Mid level
Semiconductor
The Role
Support the migration from Workday to SAP SuccessFactors, focusing on Recruiting, Talent, and Performance processes. Provide first-line HRIS support, troubleshoot issues, assist with UAT, release testing, training, hypercare, and annual performance cycles. Create support documentation, identify recurring issues, recommend process or configuration improvements, and collaborate with global HR stakeholders to enhance system usability and ongoing operations.
Summary Generated by Built In

As an HRIS Specialist, SAP SuccessFactors, you will join our Global HR Technology team during an exciting transformation from Workday to SAP SuccessFactors. You will play a key role in supporting the successful rollout and ongoing operation of SAP SuccessFactors, with a particular focus on Recruiting, Talent, and Performance processes.

Working closely with HR, recruiters, managers, and global stakeholders, you will help deliver an excellent user experience through system support, process improvements, testing, training, and knowledge management.

What You Will Do

  • Support the migration from Workday to SAP SuccessFactors, particularly across Recruiting, Talent, and Performance processes.

  • Provide first-line SAP SuccessFactors support to employees, managers, recruiters, and HR teams.

  • Support Recruiting processes through issue analysis, process support, and continuous improvement initiatives.

  • Support Talent and Performance processes, including annual cycle preparation, testing, user guidance, and troubleshooting.

  • Help establish and maintain an effective SAP SuccessFactors support model following go-live.

  • Create and maintain knowledge articles, FAQs, user guides, tutorials, and other support materials.

  • Support user acceptance testing (UAT), defect resolution, training preparation, and hypercare activities.

  • Collaborate with HR and country teams to understand user needs and enhance the overall system experience.

  • Identify recurring issues and recommend improvements to processes, user guidance, or system configuration.

  • Support release testing and ongoing system enhancements to drive continuous improvement.

What You Will Need

  • Bachelor's Degree in Human Resources, Business Administration, Information Systems, Technology, or a related field.

  • Minimum 3 years of experience in HRIS support, HR operations, recruiting operations, talent management support, or shared services environments.

  • Experience with SAP SuccessFactors, ideally within Recruiting, Performance & Goals, Talent Management, Succession, or Employee Central.

  • Strong service mindset with the ability to support employees, managers, recruiters, and HR stakeholders effectively.

  • Ability to communicate system-related topics clearly and confidently to non-technical users.

  • Strong organizational skills and attention to detail when managing tickets, testing activities, and documentation.

  • Experience creating user guides, FAQs, tutorials, knowledge articles, or other user support content.

  • Good understanding of HR processes, including recruiting, performance management, talent processes, and employee lifecycle events.

  • Experience with HR ticketing systems, knowledge management practices, or support operations.

  • Exposure to user acceptance testing (UAT), training preparation, hypercare, or system implementation support.

  • Familiarity with workflows, notifications, and email templates within HR systems.

  • Experience supporting users within a large, global organization is preferred.

  • SAP SuccessFactors certification, or a willingness to pursue certification, is highly desirable.

  • A hands-on, pragmatic approach and the ability to thrive in a transformation environment.

  • Curiosity and enthusiasm to deepen SAP SuccessFactors expertise.

  • Ability to collaborate effectively with global teams and cross-functional stakeholders.

Talent acquisition based on Nexperia vacancies is not appreciated. Nexperia job adverts are Nexperia copyright © material and the word Nexperia® is a registered trademark.

D&I Statement

As an equal-opportunity employer, Nexperia values diversity not just because it is the right thing to do but because diverse teams perform better. We are dedicated to being inclusive, and a proof point of this dedication is that we were the main partner of the very first Dutch Paralympic Team NL House during the Paris 2024 Paralympic Games. Our recruitment process is inclusive and accessible to all, and we consider all applicants fairly, as well as providing a safe work environment and reasonable adjustments where requested.

In addition, we offer our colleagues the possibility to join employee resource groups such as the Pride Network Group or global and local Women's groups. Nexperia is committed to increasing women in management positions to 30% by 2030.

Skills Required

  • Bachelor's degree in Human Resources, Business Administration, Information Systems, Technology, or a related field
  • At least 3 years of experience in HRIS support, HR operations, recruiting operations, talent management support, or shared services
  • Experience with SAP SuccessFactors, ideally in Recruiting, Performance and Goals, Talent Management, Succession, or Employee Central
  • Strong service mindset supporting employees, managers, recruiters, and HR stakeholders
  • Ability to explain system-related topics clearly to nontechnical users
  • Strong organizational skills and attention to detail when managing tickets, testing, and documentation
  • Experience creating user guides, FAQs, tutorials, knowledge articles, or other support content
  • Good understanding of recruiting, performance management, talent processes, and employee lifecycle events
  • Experience with HR ticketing systems, knowledge management practices, or support operations
  • Exposure to UAT, training preparation, hypercare, or system implementation support
  • Familiarity with workflows, notifications, and email templates within HR systems
  • Experience supporting users in a large, global organization
  • SAP SuccessFactors certification or willingness to pursue certification
  • Hands-on, pragmatic approach and ability to work in a transformation environment
  • Curiosity and enthusiasm to deepen SAP SuccessFactors expertise
  • Ability to collaborate effectively with global teams and cross-functional stakeholders
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The Company
HQ: Nijmegen
3,887 Employees

What We Do

Headquartered in the Netherlands, Nexperia is a global semiconductor company with a rich European history and over 15,000 employees across Europe, Asia, and the United States. As a leading expert in the development and production of essential semiconductors, Nexperia’s components enable the basic functionality of virtually every electronic design in the world – from automotive and industrial to mobile and consumer applications. The company serves a global customer base, shipping more than 100 billion products annually. These products are recognized as benchmarks in efficiency – in process, size, power and performance. Nexperia's commitment to innovation, efficiency, sustainability, and stringent industry requirements are evident in its extensive IP portfolio, its expanding product range and its certification to IATF 16949, ISO 9001, ISO 14001 and ISO 45001 standards. For questions or more information about our career opportunities: [email protected] Connect with us today and become a part of TeamNexperia! Nexperia - Efficiency Wins.

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