What You'll Do:
- System Support & Configuration: Support HRIS technical workflows, gather business requirements, assist with gap analysis, and execute configuration changes and system testing plans.
- Data Integration: Partner with IT to monitor and maintain system feeds, ensuring downstream applications remain aligned and accurate.
- Data Auditing: Conduct regular system audits across HCM data modules, including security, foundational setup, compensation, open enrollment, and performance management.
- Documentation & Training: Maintain standard operating procedures (SOPs) and assist in training end-users on system functionality to ensure operational excellence.
- Troubleshooting: Provide root-cause analysis and timely resolution for system bugs, errors, and user issues in the production environment.
- Reporting & Analytics: Collaborate with HR teams to build and maintain custom reports, basic dashboards, and data analytics to support business decision-making.
- Data Integrity: Ensure global data integrity by executing quality control strategies and monitoring standardized business processes.
- Technical Maintenance: Assist in updating system logic or queries based on functional specifications, technical design documents, or bug-tracking tickets.
- System Collaboration: Assist with day-to-day administration and system upgrades in partnership with the IT Business Applications team.
What You Will Bring to Coupa:
- Bachelor’s degree in Human Resources, MIS, Computer Science, a related field or equivalent experience
- 1–3 years of experience supporting HRIS systems (including ATS, Performance Management, LMS, or payroll modules); experience with Ceridian Dayforce is a plus but not required.
- Proficiency in Google Suite and MS Office 365 (Word, PowerPoint, Advanced Excel, Visio, and SharePoint).
- Foundational knowledge of or exposure to XML and SQL programming languages.
- Strong analytical and troubleshooting skills with great attention to detail.
- Prior involvement or exposure to global HR technology projects and testing environments.
- Experience building basic metric dashboards and writing custom reports.
- Solid understanding of standard HR systems structure, data flows, and processes.
- Proven ability to maintain clear documentation for requirements, workflows, and testing results.
Skills Required
- Bachelor's degree in Human Resources, MIS, Computer Science or related field
- 1-3 years of experience supporting HRIS systems
- Proficiency in Google Suite and MS Office 365
- Foundational knowledge of XML and SQL
- Experience building metric dashboards and writing reports
Coupa Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, and mental‑health resources from day one. Plan breadth and wellness support are consistently emphasized.
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Leave & Time Off Breadth — Time off includes flexible or unlimited PTO, paid parental leave, floating holidays, and dedicated volunteer time. Remote‑friendly practices are noted to support taking time away.
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Parental & Family Support — Family‑building and caregiving supports include fertility benefits, generous parental leave, and resources for adoption and elder care. Return‑to‑work assistance and an onsite Mother’s Room are highlighted.
Coupa Insights
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Remote Workspace
Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
















