Here at Chewy, we are currently sourcing for a Human Resources Business Partner at our Jessup, PA fulfillment center! HR Business Partner is responsible for supervising and handling the Fulfillment Center Human Resources department. If you are looking for a position in which no two days are the same, Team Members are a valued asset, and you look at employee engagement as a high priority - this position is for you. Chewy is a thriving organization, and we need an HR Leader to join the team.
Shift: Monday- Friday Evenings
What you'll do:
- Lead team responsible for performance management, employee engagement and talent development.
- Work with line managers and employees to address all types of employee relations issues ensuring a balance in representing all parties' interests
- Provide management mentor to build leadership capabilities to address and resolve employee issues.
- Assists with training as needed by training team; owns orientation and onboarding.
- Review and analyze data to identify trends and recommend solutions to improve performance, retention, and employee experience.
- Facilitate compensation programs. Implement compensation plans supported by the research of local market data for positions, evaluate job levels to ensure compensation programs remain driven. Coordinate workers compensation program: investigate all injuries, first aid and near misses, and work with plant management to reduce all three.
- Handle benefits administration.
- Develop/update job descriptions, rules, procedures and policies.
- Participate in facility safety and meetings, including, but not limited to, safety committee meetings and accident investigations.
What you'll need:
- Bachelors degree in Business Administration, Human Resources, or related study preferred (experience in a similar warehouse environment or a combination of education-training and experience will be considered)
- 5+ years in an HR partnership role ideally within a fulfillment or distribution center or lively work environment with demonstrable track record of success
- 2+ years' experience leading a HR Team
- Proven track record of strategic partnerships which improve the HR experience
- Excellent written, verbal, public presentation /communication skills and strong interpersonal social skills required
- Strong discernment, including problem-solving skills, critical thinking, and self-initiative
- Ability to influence and partner with different levels of the organization to achieve results
- Able to work efficiently with a variety of personnel
- Strong employee relations background
- Position may require travel
#LI-OnSite
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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