Recruiting Coordinator at GlossGenius

| New York City, NY | Remote
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Who We Are

GlossGenius is the platform that tens of thousands of small businesses across the beauty and wellness space rely on every single day to run their business. We empower small business owners to be more successful by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. In a short period of time, we’ve become one of the industry’s fastest growing and best solutions.

We have a proven product-market fit, a strong customer base, and significant growth momentum. Given the position we’re in today, we recognize that we have multiple platform opportunities ahead of us.

Here are some highlights that we’re proud of:

  • We now serve tens of thousands of businesses across the US, and we’re growing every day.
  • Customers are obsessed with our products.
  • We launched gorgeous card readers that users are RAVING about!
  • Scaled to facilitate hundreds of millions of dollars in appointments or platform activity.
  • Closed distribution deals with the nation’s largest salon suite partners including Sola Salon Studios and IMAGE Studios 360, validating GlossGenius as an industry-leading choice and creating inherent lock-in.
  • Named “Best of the Best Salon Software” by leading industry publication, Beauty LaunchPad in December 2019.
  • Proven average revenue per user expansion and net retention rates with low churn.
GlossGenius is backed by Bessemer Venture Partners along with a number of high-profile strategic investors and has raised a total of $20mm. 
Where You Fit In

As a Recruiting Coordinator at GlossGenius, you'll be an early member of our talent acquisition team at a time of huge growth for the company. You'll report into the Director of Talent Acquisition. 

What You'll Own & Do

GlossGenius is hiring a motivated, high-growth individual to own candidate experience and internal recruiting processes across all our open roles. In this role, you'll be responsible for making sure every candidate who enters our process has an amazing experience. You'll run, build, and improve day-to-day operations and logistics around the full candidate lifecycle. You'll also partner with recruiting team members, hiring managers, and interviewers to run and evolve internal recruiting operations. Some of your day-to-day responsibilities may include:

  • Own the interview scheduling process from initial candidate contact to offer, including day-of communication and operations.
  • Own candidate communications from initial contact to offer, including handling travel arrangements as appropriate.
  • Provide an exceptional experience for each candidate where they feel informed, prepared, and welcomed.
  • Identify and implement improvements to our recruitment processes/policies; always focusing on improving candidate experience and efficiency.
  • Own internal processes such as applicant tracking system management, interview feedback collection, metrics creation, and job postings.
  • Coordinate and support recruiting events, such as social events, Meetups, on-campus programs, internships, job fairs, etc.
You are perfect for this role if…
  • You're a motivated, self-directed learner who is eager to dive into a startup.
  • You thrive in ambiguous, high-volume environments. You make order out of chaos.
  • You're highly detail-oriented. You never miss an email, and your calendar invites are perfect.
  • You're an excellent professional communicator, both verbally and in writing.
  • You love creating an exceptional experience for people.
  • You are excellent at holding people accountable, no matter how senior they are.
  • You're an incredible owner — you see a problem and you solve it.
  • You have 0-3 years of work experience and a bachelor's degree.

Bonus points if:

  • You have experience working at a high-growth startup.
  • You've previously worked in a recruiting or administrative/coordination role.
  • You're familiar with managing processes and information in an ATS (we use Greenhouse!).

What we offer our employees:
  • Competitive compensation package
  • Competitive health benefits (including dental and vision)
  • Employee contributed 401K
  • Unlimited vacation days
  • Competitive paid parental leave policy. Family building benefit and stipend with Carrot. 
  • Flexible work-from-home policy after our NYC office reopens
  • Learning and development opportunities and allowance (learning is at the core of all we do - we always want our employees to have the ability to level up their skills!)
  • Team events and unlimited (and super cool) GlossGenius swag

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • ReactNativeLibraries
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • BalsamiqDesign
    • InVisionDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • TrelloManagement
    • ProductboardManagement

An Insider's view of GlossGenius

How does your team reward individual success?

We are very team-oriented but love calling out individual wins! Positive feedback from customers is always shared with the whole company, and leaderboards foster healthy competition and bragging rights for team members leading metrics each week. Employees get company-wide recognition in weekly newsletters and quarterly All Hands sessions!


Head of Customer Experience

What kinds of technical challenges do you and your team face?

We're building a platform that will power the future of small businesses. We focus on building well-architected apps and services to form a platform that scales horizontally and vertically - supporting the increasing ways we help our customers and the growing number of businesses using GlossGenius. Reliability is key!



What makes someone successful on your team?

Our team thrives on uplifting energy from curiosity, tenacity, and the drive to enable others. There is a contagious "make it happen" energy that empowers everyone on the team to be a builder, and everyone who leans into this grows rapidly. We’re glued together by our appreciation for each other and for our customers who make our work worthwhile!


Operations Associate

What is your vision for the company?

Our vision for GlossGenius is to be the gateway for entrepreneurship, enabling small business owners to focus on helping their guests and achieving their dreams. As the platform of choice that tens of thousands of small businesses already rely on every single day, we're excited about the impact we can have on the world around us



How do you collaborate with other teams in the company?

We collaborate in every way! Everything you do here will have a high impact for both our customers and the company, so you will always be collaborating with people from other teams. We have a group of diverse backgrounds here, so I'm always gaining a new perspective or learning something new!


Head of Business Operations

What are GlossGenius Perks + Benefits

GlossGenius Benefits Overview

We offer a competitive salary and equity package with comprehensive medical and dental insurance, and an unlimited vacation and time off policy - our team works hard, and we value their health, wellness, and time off to unwind and explore!

In addition to company and team events, we offer Lunch & Learns and cross-functional trainings. Employees are encouraged to take advantage of professional development opportunities - learning is core to what we do at GlossGenius.

Our employees also love + wear our unlimited (incredibly cool) GlossGenius team swag.

Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
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