Principal HR Coordinator - Payroll
West Creek 2 (12072), United States of America, Richmond, Virginia
Principal HR Coordinator - Payroll
This associate performs a wide variety of payroll activities. Those may include updating key transactions into the HR or payroll processing system, processing retroactive payments, calculating final pay, posting and reconciling payroll, correcting errors arising during payroll processing, conducting audits and preparing reports. Performers in this role are expected to work closely with Capital One Associates to answer their pay questions and resolve any issues with a key focus on associate experience.
Responsibilities:
Performs daily tasks related to payroll processing including, but not limited to, new hire information entry, W4 entry, processing of overpayments, terminations, retroactive payments, payroll adjustments, reconciliations, and stop payments.
Ability to complete a gross pay to net pay payroll calculation outside of the payroll system and explain to Associates with questions about their pay.
Ability to format files to be interfaced into Payroll System.
Performs reconciliations of payroll, benefit and deduction transactions
Reviews payroll system output for errors and makes necessary corrections in the system.
Assists other Capital One HR Partners as required, to resolve errors and maintain or update accurate information in the payroll system.
Assists the Tier I contact center representatives in handling and following up on inquiries related to pay and benefits:
Provides additional information and guidance to associates with questions concerning their pay
Handles telephone calls and inquiries requiring detailed knowledge about the end to end payroll process at Capital One.
Performs a variety of regularly scheduled and ad-hoc audits of the payroll data to maintain compliance with established standards.
Assists in year-end W2 reporting and preparation.
Performs other duties as assigned.
Regular attendance is required to be successful in this role and overtime maybe required as business needs dictate.
Basic understanding of the gross to net calculation inclusive of OT calculations
Familiarity with pay and benefit programs
Demonstrated customer service skills, attention to detail and decision making skills.
Excellent written and verbal communication
Basic Qualifications/ Experience:
High School Diploma, GED or equivalent or military experience
At least 1 year of accounting experience or at least 1 year of payroll experience or at least 1 year of benefits experience or a combination of all three
At least 1 year of experience in Google Suite
Preferred Qualifications/ Experience:
Associate degree
Professional certification: FPC or CPP
At least 2 years of accounting experience or 2 years of payroll experience or 2 years of benefits experience or a combination of all three
At least 1 year of experience with Workday HR System
At least 1 year of experience with case management systems
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).