Practice Manager Senior

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What you will be doing:

Manage solution architecture consulting practice to ensure proposed card payment solutions meet customer needs, business requirements, and future business growth objectives and support overall FIS objectives and revenue and profitability goals.

  • Works with customers and sales teams during sales opportunities to create card payment solutions that meet customers’ needs. Identifies any development needs and works with development and product teams to size and prioritize work
  • Manages key FIS channel relationships such as sales, relationship management, product management, business unit management, and others, ensuring continued collaboration to drive results for practice.
  • Maintains knowledge and documents of integrations options between card payments solutions, core banking systems, and payments networks
  • Provides industry thought leadership.
  • Responsible for profit and loss of consulting practice, including forecasting and managing revenue and expense targets and communicating business metrics to senior management.
  • Ensures generated revenue meets or exceeds the plan for FIS Consulting Services Business.
  • Ensures consulting engagements provide excellent client satisfaction and client loyalty.
  • Manages consulting personnel, including engagement staffing, staff performance/evaluations, effective communication, career planning, and succession planning.
  • Provides resources with the right expertise to meet business needs and manage external relationships creating a flexible staffing alternative for peak demand times.
  • Ensures effective resource utilization on billable projects, asset development, sales support, and thought leadership.
  • Collaborates with other Consulting Practice Managers to ensure the right resources are working on the right work to optimize the division's goals based on priorities and demand generated.
  • Attracts and retains talent to meet business needs for practice.
  • Provides direct sales support throughout the entire sales cycle, working closely with sales and account management to create and close opportunities, including proposal/statement of work development, negotiating pricing, project planning, and giving prospect presentations.
  • Maintains quality client relationships to gain referrals for new clients.
  • Nurtures relationships, defines consulting engagements to support relationship needs, and sells the initiative.
  • Willing to travel 30% to 50% (or as needed).
  • Other related duties assigned as needed.

What you bring:

  • Bachelor's degree in business administration or information technology or the equivalent combination of education, training, or work experience.
  • Leadership, management, organizational, and team-building skills.
  • Analytical and problem-solving skills.
  • Ability to build relationships with C-level management, peers, and others.
  • Broad knowledge of regulatory requirements, financial institution operations, and risk management.
  • Speaks and writes fluently.
  • Listening skills and ability to ensure open and candid two-way communication.
  • Ability to expresses both facts and opinions clearly and concisely.
  • Project management, productivity, planning, and workload management skills.
  • Negotiation skills regarding complex issues
  • Ability to work well under pressure and keep emotions under control during difficult situations.
  • Adaptable and dependable in fast-paced, changing business environments.
  • Strives for continuous improvement.
  • Chooses the honest, ethical course of action and is consistent in word and deed.
  • Relevant certification for the area of expertise
  • Relevant aptitude for the area of expertise

What we offer you

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A competitive salary and benefits
  • A variety of career development tools, resources, and opportunities
  • The chance to work on some of the most challenging, relevant issues in financial services & technology
  • Time to support charities and give back to your community
More Information on FIS
FIS operates in the eCommerce industry. The company is located in Jacksonville, FL, Denver, CO, Atlanta, GA and Milwaukee, WI. FIS was founded in 1968. It has 57000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and Open door policy. To see all jobs at FIS, click here.
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