Pennymac
Pennymac has the mindset and agility of a startup, with the power and backing of a large public company.
Greater LA Area

Manager, HR Analytics at Pennymac

| Greater LA Area
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Overview
Responsible for the development, preparation, review and analysis of HR information provided to management for strategic decision making in HR and throughout the company. The role has a primary focus on models used for valuation of mortgage-related financial products and other financial instruments, both for financial reporting and analysis purposes for users within FAV as well as for pricing and bidding purposes for Capital Markets.
Job Description
  • Provides management support to the Human Resource function in the areas of people metrics, reporting, and advanced and predictive analytics
  • Supports the Human Resource leadership team to identify business challenges and use data analysis to help influence changes to the Policies and process
  • Uses analytical tools to develop and analyze across groups of people and other cross-functional data as needed.
  • Maintains and ensures quality assurance of key human resources database, reports, and metrics.
  • Works with subject matter experts across the HR service areas (Talent Acquisition, Talent Management, Business HR, Learning and Development and Comp & Ben) to promote data governance, and to improve overall strategic and operational performance and insight
  • Works as the key representative to the external and internal benchmarks and key surveys supporting the HR function.
  • Develops and oversee standard management reporting on periodic/quarterly/annual basis
  • Provides timely External HR Reporting as directed by HR leadership
  • May manage a team or HR analysts
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization's desired culture and values
Ideal Candidate will have the following:
  • Strong analytical skills with predictive modeling experience
  • Employee lifecycle knowledge
  • Strong computer programming skills
  • Must be highly proficient in Excel and Word
  • Must be a team player with strong attention to detail and able to work independently
  • Proven track record at delivering timely and accurate information in a fast-paced environment
  • Excellent critical thinking, problem solving, mathematical skills and sound judgment
  • Financial Services and, if possible, mortgage industry experience preferred
  • Strong business acumen and ability to interface with executive management
Years of Experience:
3Education:
Bachelor's Degree
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What are Pennymac Perks + Benefits

Pennymac Benefits Overview

Pennymac puts its people first. Our generous health, dental and vision benefits are available to all full-time employees. Our tech department also hosts fun, team-building events and activities.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Pennymac

What are some social events your company does?

Our Tech team has great events, including casino & trivia nights, virtual happy hours, gaming - we’ve even sponsored a video game tournament against our industry competitors! We’re nationally disbursed, but regardless of where people live, we’re all part of one interactive, linked community, and it’s easy to find others who share your interests.

Juan

Senior Developer, Production

How do you collaborate with other teams in the company?

The culture at Pennymac has cultivated a great sense of teamwork in which we all succeed, fail, and learn together. We collaborate in many ways - from video calls to morning coffee hours, ad hoc huddles, email, chat, and sometimes while playing ping pong or pool in the cafeteria. Everyone is encouraged to work together to accomplish a common goal.

Mandy

Vice President, IT Program Management

How has your career grown since starting at the company?

My time at Pennymac has rocketed my career as a software dev. In two years I went from having no professional coding background to managing three applications in production, managing two direct staff and contributing to open-source libraries. My time has given me the experience and skills to successfully create new tech products that make money.

John

Assistant Vice President, Application Development

How do your team's ideas influence the company's direction?

As a company, we're one very cohesive, supportive team with various areas of expertise. It's like a potluck - everyone brings something different, but it all comes together perfectly. Company management believes in us, trusts us, and invests in us. That provides the opportunity to build positive outcomes for our business and our customers.

Nick

Managing Director, Technology Infrastructure

What are some things you learned at the company?

Our team constantly works to better itself by delivering software on time without shortcuts or compromising quality. At Pennymac, I have the opportunity to own many critical day-to-day database operations. I've had the flexibility to be innovative, which has allowed me to grow as a developer.

Pavan

Senior Developer, Database

Jobs at Pennymac
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Pennymac
Tampa Bay, FL
1 day ago
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Pennymac
Tampa Bay, FL
1 day ago
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Pennymac
Tampa Bay, FL
1 day ago
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Pennymac
Tampa Bay, FL
1 day ago
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Pennymac
Greater LA Area
1 day ago
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Greater LA Area
1 day ago
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Phoenix – Mesa – Scottsdale, AZ
1 day ago
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Los Angeles, CA
1 day ago
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Loan Reconciliation Analyst II

Pennymac
Los Angeles, CA
1 day ago
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Los Angeles, CA
1 day ago
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Los Angeles, CA
1 day ago
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Los Angeles, CA
1 day ago
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Los Angeles, CA
1 day ago
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Pennymac
Los Angeles, CA
1 day ago
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Pennymac
Dallas-Fort Worth, TX
2 days ago
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Pennymac
Dallas-Fort Worth, TX
2 days ago
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Queue Administrator and WFM Analyst

Pennymac
Summerlin
2 days ago
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AVP, Art Director

Pennymac
Greater LA Area
2 days ago
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Analyst I, Coll Mgt

Pennymac
Moorpark
3 days ago
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SQL Developer

Pennymac
Moorpark
4 days ago
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FVP, Project Management

Pennymac
Los Angeles, CA
1 week ago
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VP, Project Management

Pennymac
Los Angeles, CA
1 week ago
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VP Reporting & Operational Analytics

Pennymac
Houston, TX
1 week ago
OverviewBusiness owner of Retail telephony channel. Responsible for all aspects of the channel including strategy development, prioritization of initiatives & communication of business requirements. Collaborate with IT telephony teams to ensure projects meet dispatch and sales leadership expectations. Analyze call center contact rates and performance to identify, recommend, build and implement contact strategies to improve contact rates.

VP, Pricing Strategy

Pennymac
Greater LA Area
1 week ago
OverviewInterface directly with executive management team to define overall residential mortgage pricing strategy. The primary responsibilities are to develop pricing strategies, ensure pricing strategies are thoroughly analyzed, and recommend to the executive management team which strategies should be pursued. The group manager operates with a large degree of autonomy and decision-making authority.Job DescriptionOversee a team that will develop

NMLS License Specialist

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewResponsible for NMLS licensing activities needed to ensure Loan Originators are properly licensed per NMLS requirements in the States in which the Company operates. Perform multiple business support functions and assist management and other team member(s) with various special projects related to Loan Officer licensing requirements in accordance Company procedures and applicable regulatory guidelines.Job DescriptionProcess payments for

Senior Specialist Business Control

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewAssists in the development of a mortgage centric compliance program that considers current regulatory requirements and industry standards; further supports Retail, Broker and Correspondent Lending by aiding in the development of policies and procedures for all Production functions. Evaluates and assists in creating an effective control environment. Job DescriptionParticipate and present in monthly management meetings; prepares monthly

Sr. Human Resources Generalist

Pennymac
Phoenix – Mesa – Scottsdale, AZ
1 week ago
OverviewLeads and administers key employee relations human resource practices to develop a high performance culture that emphasizes quality, productivity, goal attainment, and the recruitment and ongoing development of a superior workforce. Job DescriptionParticipates in developing department objectives, goals and action plans Gathers and maintains intelligence on human resource disciplines to guide operational recommendations Counsels, advises

Manager, Mortgage Fulfillment - Call Center

Pennymac
Raleigh-Durham, NC
1 week ago
OverviewPOSITION IS ONSITE, NOT REMOTELead a team with a focus of providing support across all fulfillment channels. Function as a key contributor in workflow management, new initiatives, process development and culture building. Key functions include monitoring workflows and queues to ensure service levels are met, developing process improvements or actively seeking methods to streamline business processes and managing and setting goals for a

Customer Service Representative

Pennymac
Los Angeles, CA
1 week ago
OverviewRemote position potential in the Moorpark, CA area - $2,000 Special Bonus OpportunityBe rewarded with our generous variable pay plan for your successful sales experience and ability to build customer relationships!As a Customer Relations and Sales Advocate with PennyMac, you will have the opportunity to be part of one of the fastest growing diverse teams with excellent company culture. As a top direct mortgage lender in the US with more

Servicing Litigation Supervisor

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewThis position will be responsible for managing day-to-day operations in the Servicing Litigation Department. The associate will be the first level of management responsible for supervising the activities of 2-10 employees. They will manage key metrics related to servicing litigation, which includes but may not be limited to the following teams: Contested Matters, Title Matters, Mediation and/or Appearance work i.e. Court appearances;

Analyst, Portfolio Investments

Pennymac
Greater LA Area
1 week ago
OverviewThe Portfolio Investments Analyst will conduct extensive analysis using loan level data and credit/prepayment analytics on various mortgage portfolios.Job DescriptionAnalyze collateral data for whole loan trading, bulk MSR trading, and securitization of originated loans Run loan-level characteristics through predictive models to output loan performance and projected returns relating to current and prospective investments Develop robust

AVP, Portfolio Investments

Pennymac
Greater LA Area
1 week ago
OverviewThe AVP, Portfolio Investments is responsible for helping manage various types of investments the Company makes on behalf of its managed entities. The investments span across various product types including whole loans, mortgage backed securities, and mortgage servicing rights. The AVP, Portfolio Investments will conduct extensive analysis on both existing investments as well as new opportunities and assist to oversee the day to day

FVP, Portfolio Investments

Pennymac
Greater LA Area
1 week ago
OverviewInterface directly with executive management team to define overall residential mortgage servicing rights (MSR) pricing strategy. The primary responsibilities are to develop pricing strategies, ensure pricing strategies are thoroughly analyzed, and recommend to the executive management team which strategies should be pursued. The group manager operates with a large degree of autonomy and decision-making authority.Job DescriptionOversee a

Servicing Litigation Supervisor

Pennymac
Summerlin
1 week ago
OverviewThis position will be responsible for managing day-to-day operations in the Servicing Litigation Department. The associate will be the first level of management responsible for supervising the activities of 2-10 employees. They will manage key metrics related to servicing litigation, which includes but may not be limited to the following teams: Contested Matters, Title Matters, Mediation and/or Appearance work i.e. Court appearances;

Business Controls Specialist I - ONSITE

Pennymac
Greater LA Area
1 week ago
OverviewPrimary Responsibility includes acting as a compliance matter subject expert on regulatory compliance related issues including but not limited to QM, TILA, HPML, HOEPA, state regulations, and compliance related system rules.Job DescriptionMonitors and answers all incoming compliance questions from Ops teams and Sales on loans currently in process, ensuring SLA of 2 hours is met for all inboxes monitored. Keeps a log of all incoming emails

Sr. Project Manager

Pennymac
Los Angeles, CA
1 week ago
OverviewResponsible for the management of key projects and resources associated with the goal of delivering the project on time, within budget and within scope, within a department or line of business. Meets financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions. May also be responsible for managing the ongoing maintenance and versioning of the

Business Control Specialist I

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewAssists in the development of a mortgage centric compliance program that contemplates current regulatory requirements and industry standards. Acts as a liaison between CLG and internal/external partners and provides recommendations on policies and procedures across all Fulfillment functions. Prepares policy documents and partners with internal counterparts to promote consistency across the enterprise.Job DescriptionParticipates in

Telephony Project Manager

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewCoordinate and implement the different aspects of a project with the goal of delivering the project goals within the specified time and budget. Ensure quality standards of the project are met, as well as document control for the entire project. These include presenting reports to stakeholders, gathering business requirements and preparing business requirement documents, documenting current and future status process flows.Job DescriptionGa

Manager, Data Analytics and Reporting

Pennymac
Greater LA Area
1 week ago
OverviewThe AVP of Data & Analytics will lead managers and teams of analyst in cross divisional Data, Reporting, and Analytical support across the Servicing, Retail and Marketing divisions. This individual will be responsible for driving strategic initiatives leading the development of solutions for internal clients and establishing processes and measurement protocols across the enterprise. The individual in this position will be required to

VP, Customer Contact Staffing

Pennymac
Moorpark
1 week ago
OverviewPartner with business unit leaders and multiple internal clients, including Talent Acquisition, HR, FAV, and Facilities to develop, facilitate execution of effective, scalable, and sustainable Workforce Planning and Staffing models. Job DescriptionPartner with business unit leaders to develop effective workforce planning and staffing models across Customer Contact Monitor internal customer contact workloads, staffing levels, and staffing

Sr Analyst - NMLS - Licensing

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewResponsible for NMLS licensing activities needed to ensure Loan Originators are properly licensed per NMLS requirements in the States in which the Company operates. Works independently under minimal supervision performing analysis, business support functions, and assisting management various special projects related to Loan Officer licensing requirements. Will prepare and present status reports to management and provide appropriate

Business Operations Analyst III

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewThe Business Operations Analyst III will supervise and coordinate the activities of a team and serve as one of the key management liaisons for the Correspondent Lending Group. The candidate will lead the contributors on analytical and ad-hoc reporting requests for various departments within the Correspondent Lending Group. Key functions include leading the developing and tracking of key statistical information, managing key performance

VP Reporting & Operational Analytics

Pennymac
Pasadena
1 week ago
OverviewBusiness owner of Retail telephony channel. Responsible for all aspects of the channel including strategy development, prioritization of initiatives & communication of business requirements. Collaborate with IT telephony teams to ensure projects meet dispatch and sales leadership expectations. Analyze call center contact rates and performance to identify, recommend, build and implement contact strategies to improve contact rates.

Information Security Engineer

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewThe PennyMac Information Security department is looking to bring on an engineer that will be responsible for supporting the security aspects of enterprise applications and supporting information security incidents. This position will work with technology and business teams to ensure that all necessary technical security requirements are met.Job DescriptionAssist in engineering security solutions for the organization Oversee and administer

Contact Center Application Developer

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewThe Application Developer will be responsible for the overall coding and design of technology solutions that address the business needs of PennyMac.Job DescriptionCreate complex, enterprise-transforming business applications Write high quality code Use the latest tools and techniques ( .NET, C#, Ruby, Rspec, nunit, Agile Methodologies, Web Services) Test software during development Prepare software for deployment to production

Production Release Manager

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewA Release Manager is responsible for the process of managing, planning, scheduling and controlling a software release through different stages and environments; including testing and deploying software releases.Job DescriptionAssist product management and project teams manage and deploy releases into production Implement and manage release processes for application related updates through development, test, and production environments Foc

VP, Dev Ops

Pennymac
Raleigh-Durham, NC
1 week ago
OverviewManage, grow, and develop DevOps Engineers dedicated to building and supporting scalable technology by leveraging architectural standards and design patterns. Work closely with product oriented cross-functional teams consisting of engineers, developers, product managers, QA, security and operations team members. Responsible for overseeing the management of multiple products, directing and overseeing technical teams through all software

FVP, Counterparty Risk

Pennymac
Tampa Bay, FL
1 week ago
OverviewResponsible for oversight and direction of all departmental activities related to counterparty management, contract administration, compliance, and client level agreement remedies.Job DescriptionEstablish strategic direction and objectives pertaining to Client Administration and Post Purchase Loan Defects Oversee the evaluation and approval process for prospective clients and review and monitor clients to determine alignment with

Mgr II, Pipeln Accts

Pennymac
Greater LA Area
1 week ago
OverviewPartners with internal Sales teams to build strong, lasting client relationships within assigned region. Primary responsibilities include ensuring consistent delivery of a best-in-class client experience through daily energetic and creative engagement with fulfillment functions to meet all SLAs. Serves as the central point of contact for clients on PNMAC products, programs, and services as well as all fulfillment issues, status questions,

Sr. Business Controls Specialist - ONSITE- PLANO,TX

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewAssists in the development of a mortgage centric compliance program that considers current regulatory requirements and industry standards; further supports Retail, Broker and Correspondent Lending by aiding in the development of policies and procedures for all Production functions. Evaluates and assists in creating an effective control environment.Job DescriptionParticipate and present in monthly management meetings; prepares monthly

Broker Approval Analyst II

Pennymac
Phoenix – Mesa – Scottsdale, AZ
1 week ago
OverviewResponsible for underwriting complex background reviews for new broker relationships and for ongoing monitoring of approved brokers. Prepare comprehensive memorandums for management review and guidance.Job DescriptionConduct review and analysis of prospective and approved mortgage companies and financial institutions Conduct due diligence reviews of prospective and approved brokers Prepare comprehensive memorandums for senior management

FVP, Dev Ops

Pennymac
Los Angeles, CA
1 week ago
OverviewAs an FVP, DevOps you will manage, grow, and develop DevOps Engineers dedicated to building and supporting scalable technology by leveraging architectural standards and design patterns. Work closely with product oriented cross-functional teams consisting of engineers, developers, product managers, QA, security and operations team members. Responsible for overseeing the management of multiple products, directing and overseeing technical

Account Executive BDL Sales

Pennymac
Phoenix – Mesa – Scottsdale, AZ
1 week ago
OverviewCultivate new and grow existing PennyMac Broker (wholesale) relationships and drive growth in the broker (wholesale) channel. Account Executive responsibilities include building and maintaining relationships with Mortgage Brokers, Community Banks and Credit Unions for PennyMac Broker Direct Channel. Grow and manage a successful book of business with broker clients. Serve as subject matter expert, answering all account questions regarding

Broker Account Manager

Pennymac
Greater LA Area
1 week ago
OverviewResponsible for operational management of loans within an assigned client segment and is also the external contact for all loan level and strategic fulfillment issues. The role will focus on feedback to both internal and external customers on loan quality and operational efficiency as well as client consulting and advocacy. This role is responsible for the end to end client experience of funding loans with PennyMac.Job DescriptionConduct

Sr. Financial Analyst

Pennymac
Greater LA Area
1 week ago
OverviewThe purpose of the PennyMac Loan Servicing Finance group is to proactively uncover, measure and report on cost saving opportunities to increase the profitability of the Servicing operations by tracking the key drivers of those costs and holding leadership accountable for the controllable aspects of profitability. Responsibilities include, but are not limited to: Model Development, Data Analytics, Data Management, Process Improvement,

Sr Manager, Software Engineering

Pennymac
Raleigh-Durham, NC
1 week ago
OverviewPennyMac is a top national mortgage lender, committed to providing every customer with the right home loan and superior service. Whether a customer is searching for their first home loan, retiring, investing, or anywhere in between, PennyMac mission is to find the loan that fits perfectly with our customer's lifestyle.Our exciting vision is to make the home loan process easier, engaging and more satisfying for our customers. The

VP, Pricing & Products Strategy

Pennymac
Greater LA Area
1 week ago
OverviewResponsible for the strategic direction and management of the Pricing and Production Analytics group including the development, distribution and utilization of data and metrics to predict, improve and measure the success of fundamental risks to all mortgage production channels. Responsibilities also include, but are not limited to, Executive Reporting and Analytics, coordination of analysis with margin management team, cross channel

Manager, Lead Generation

Pennymac
Greater LA Area
1 week ago
OverviewPartner with business unit leaders in supporting and assisting with generating campaigns, developing reporting and analyses. Work directly with technology division and executive leadership to deliver marketing leads and lead the effort on improving results.Job DescriptionWork with business unit leaders to define departmental objectives and cascaded business unit goals Managing and executing various recurring and non-recurring reports

Analyst, Lead Gen

Pennymac
Greater LA Area
1 week ago
OverviewThe role of the analyst is to performing reporting and analysis under the direction of the Director of Portfolio Strategy.Job DescriptionThe analyst is responsible for various recurring, and non-recurring, reports that require knowledge of MS Excel and MS SQL database. The analyst is responsible for running various pricing models to determine the value of the execution such as modification, refinance, short sale and deed-in-lieu. The

VP, IT Systems Management (Jira)

Pennymac
Los Angeles, CA
1 week ago
OverviewResponsible for the technical ownership of key IT service delivery and project management tools including Jira, Smartsheets, and Clarizen. Manage the teams and personnel supporting the tools to ensure proper work prioritization and drive on-time delivery. Serve as a key leader in ensuring IT tools teams work in close collaboration with customers to understand their requirements and timeline constraints. Develop an annual roadmap and

Reporting Analyst II

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewThe Investor Accountant II is responsible for completing medium complex monthly reporting and remitting for investors which could include FNMA Actual/Actual, Private Investor Actual/Actual and/or Special Servicing. The primary function may also include completing Principal & Interest (P&I), Taxes & Insurance (T&I) and/or clearing account bank reconciliations with medium complexity. The position also requires familiarity with understanding

Senior Financial Data Analyst

Pennymac
Greater LA Area
1 week ago
OverviewResponsible for support of corporate financial reporting process, including preparation of basic financial statements and related notes and supporting work papers, creating new complex reports and handling large volumes of data within complex spreadsheets. Must be comfortable directly interfacing and presenting to executive management. Will be involved in monthly forecasts, budgets, variance analysis, and trending.Job DescriptionQuerying

Analyst, Counterparty Risk

Pennymac
Greater LA Area
1 week ago
OverviewResponsible for underwriting credit reviews for new Correspondent and Warehouse Lending clients and for the regular monitoring of approved clients.Job DescriptionCredit review and analysis of prospective and approved mortgage companies and financial institutions Due Diligence reviews that include analysis of delinquency reporting, policy and procedures, legal structure Comprehensive credit write ups for counterparty approval

Financial Data Analyst

Pennymac
Greater LA Area
1 week ago
OverviewResponsibilities include developing and tracking of key statistical information and performance metrics, preparing various reporting views, gathering requirements for new reporting, Organizing and presenting data to management.Job DescriptionQuerying for ad-hoc data requests Gather requirements for new reporting and develop of new reporting views Organize, prepare, and present data to management Prepare supporting work papers and tie outs

Compliance Reporting Analyst

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewProvides reporting and analytical support for operations employees who execute transactions and operations managers responsible for the performance of their respective teams. Responsibilities include developing and tracking of key statistical information and performance metrics, preparing various reporting views, gathering requirements for new reporting, Organizing and presenting data to multiple levels of management.Job DescriptionExecut

Business Control Specialist II

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewProvides analytical and project management support integrating credit, compliance, regulatory and process change in coordination with Retail, Broker and Correspondent leaders. Consults with senior management in evaluating current methods and developing strategies to implement change, improvements and remediation efforts. Drives end to end change and keeps all participating parties on task while providing materials for business updates.Job

Director of Software Engineering

Pennymac
Los Angeles, CA
1 week ago
OverviewPennyMac is a top national mortgage lender, committed to providing every customer with the right home loan and superior service. Whether a customer is searching for their first home loan, retiring, investing, or anywhere in between, PennyMac mission is to find the loan that fits perfectly with our customer's lifestyle.Our exciting vision is to make the home loan process easier, engaging and more satisfying for our customers. The

Digital Marketing Specialist

Pennymac
Greater LA Area
1 week ago
OverviewResponsible for taking on a variety of tasks that allow for the successful completion of marketing projects and programs. Responsible for digital marketing strategies that include utilizing digital, social and traditional media assets to drive brand awareness, client engagement and inbound marketing. Tasks may include the development of marketing collateral, tracking existing marketing campaigns and reporting on results and coordinating

Business Analyst III (Business Production Rpt, Ana & DM)

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewProvides analytical and project management support integrating process change in coordination with Retail, Broker and Correspondent leaders. Consults with senior management in evaluating current methods and developing strategies to implement change, improvements and remediation efforts. Drives end to end change and keeps all participating parties on task while providing materials for business updates.Additional responsibilities include

Pipeline Account Manager

Pennymac
Greater LA Area
1 week ago
OverviewResponsible for operational management of loans within an assigned client segment and is also the external contact for all loan level and strategic fulfillment issues. The role will focus on feedback to both internal and external customers on loan quality and operational efficiency as well as client consulting and advocacy. This role is responsible for the end to end client experience of funding loans with PennyMac.Job DescriptionConduct

VP, Customer Contact Staffing

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewPartner with business unit leaders and multiple internal clients, including Talent Acquisition, HR, FAV, and Facilities to develop, facilitate execution of effective, scalable, and sustainable Workforce Planning and Staffing models. Job DescriptionPartner with business unit leaders to develop effective workforce planning and staffing models across Customer Contact Monitor internal customer contact workloads, staffing levels, and staffing

Mgr, Complnc Prog

Pennymac
Summerlin
1 week ago
OverviewThe Compliance Program Manager, Consumer Direct Lending ensures CDL business units are in compliance with state and federal mortgage industry laws and regulations. Responsible for implementing new and updated regulations and investor requirements; assessing the impact to written, automated and manual policies and procedures; and Manages information and materials needed for various audits/exams.s.Job DescriptionActs as the Point of Contact

Modifications Processor

Pennymac
Moorpark
1 week ago
OverviewProcess all types of mortgage loans including conventional, FHA, etc.Job DescriptionReview applications for completeness. Order appraisal, flood and title. Follow-up on receipt of third-party documentation. Review incoming documentation and confirm data integrity. Clear conditions and ready transactions for loan closing. Escalate any issues that impact a loan transaction. Ensure that loans are processed in accordance with PNMAC's policies

VP, Servicing Financial Modeling

Pennymac
Moorpark
1 week ago
OverviewOversees the development and distribution of models that measure and predict the operational activities of the Servicing division utilizing a data centric and technology driven approach. The purpose of the PLS Servicing Finance group is to proactively uncover, measure and report on cost saving opportunities to increase the profitability of the Servicing operations by tracking the key drivers of those costs and holding leadership

Sr. Financial Analyst

Pennymac
Moorpark
1 week ago
OverviewThe purpose of the PennyMac Loan Servicing Finance group is to proactively uncover, measure and report on cost saving opportunities to increase the profitability of the Servicing operations by tracking the key drivers of those costs and holding leadership accountable for the controllable aspects of profitability. Responsibilities include, but are not limited to: Model Development, Data Analytics, Data Management, Process Improvement,

Lien Resolution Specialist I

Pennymac
Moorpark
1 week ago
OverviewResponsible for the timely and accurate preparation of Lien Release/Satisfaction of Mortgage documents; in accordance with State, Federal and local regulations. Also responsible for preparing Partial Releases, Deed Corrections, and Subordinations based on Investor's guidelines.Job DescriptionComplete monthly reconciliation and analysis to identify accounts where PNMAC needs to issue Recording Fee Overcharge refund checks. This occurs when

Collateral Mgmt, Analyst I

Pennymac
Moorpark
1 week ago
OverviewThe Collateral Management Analyst I is responsible for the review of the collateral files (i.e. note, mortgage, related riders and addendums, assignments, title insurance policy, etc.) for loans purchased by PennyMac, to ensure the enforceability of the loans and accuracy of the Note data.Job DescriptionResponsible for the collateral review process of newly boarded purchased loans Assists in the clearing or curing of collateral issues Ass

Mortgage QA Specialist I

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewPennyMac is engaged in lending across retail, broker and correspondent channels. This role will sample and test mortgage loans across multiple business channels ensuring adherence to internal policies/procedures, GSE's and regulatory requirements. Proactively report error trends and changes within test results to management. Support ongoing process and quality improvement efforts.Job DescriptionPerforms multiple compliance reviews with

Customer Correspondence Ambassador

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewResponsibilities may include researching written inquiries, requests for information, disputes, servicing transfer for acquired and transferred mortgages, and general complaints received from customers.Job DescriptionResearch and resolve written and verbal inquiries, requests for information, disputes, and general complaints received from customers in accordance with established policies and regulatory requirements. With a focus on

Modifications Processor

Pennymac
Los Angeles, CA
1 week ago
OverviewProcess all types of mortgage loans including conventional, FHA, etc.Job DescriptionReview applications for completeness. Order appraisal, flood and title. Follow-up on receipt of third-party documentation. Review incoming documentation and confirm data integrity. Clear conditions and ready transactions for loan closing. Escalate any issues that impact a loan transaction. Ensure that loans are processed in accordance with PNMAC's policies

VP, Servicing Financial Modeling

Pennymac
Los Angeles, CA
1 week ago
OverviewOversees the development and distribution of models that measure and predict the operational activities of the Servicing division utilizing a data centric and technology driven approach. The purpose of the PLS Servicing Finance group is to proactively uncover, measure and report on cost saving opportunities to increase the profitability of the Servicing operations by tracking the key drivers of those costs and holding leadership

Sr. Financial Analyst

Pennymac
Los Angeles, CA
1 week ago
OverviewThe purpose of the PennyMac Loan Servicing Finance group is to proactively uncover, measure and report on cost saving opportunities to increase the profitability of the Servicing operations by tracking the key drivers of those costs and holding leadership accountable for the controllable aspects of profitability. Responsibilities include, but are not limited to: Model Development, Data Analytics, Data Management, Process Improvement,

Portfolio Strategy Analytics Analyst III

Pennymac
Los Angeles, CA
1 week ago
OverviewThe Business Analyst III provides reporting and analytical support for Senior analysts and the department manager. Responsibilities include developing and tracking of key statistical information and performance metrics, preparing various reporting views, gathering requirements for new reporting, organizing and presenting data to management and performing complex analysis and modeling. May provide training support to team members and

Collateral Mgmt, Analyst I

Pennymac
Los Angeles, CA
1 week ago
OverviewThe Collateral Management Analyst I is responsible for the review of the collateral files (i.e. note, mortgage, related riders and addendums, assignments, title insurance policy, etc.) for loans purchased by PennyMac, to ensure the enforceability of the loans and accuracy of the Note data.Job DescriptionResponsible for the collateral review process of newly boarded purchased loans Assists in the clearing or curing of collateral issues Ass

Sr SQL Developer

Pennymac
Los Angeles, CA
1 week ago
OverviewAs a senior SQL developer in the data-warehouse team, this role will be responsible for design, development, testing, and implementation of a set enterprise level data warehouse systems and solutions. This involves leading projects from a technical development perspective including oversight over junior SQL developers. This role requires following strict Software Development Life Cycle development and implementation guidelines.

Analyst I, Coll Mgt

Pennymac
Los Angeles, CA
1 week ago
OverviewThe Collateral Management Analyst I is responsible for the review of the collateral files (i.e. note, mortgage, related riders and addendums, assignments, title insurance policy, etc.) for loans purchased by PennyMac, to ensure the enforceability of the loans and accuracy of the Note data.Job DescriptionResponsible for the collateral review process of newly boarded purchased loans Assists in the clearing or curing of collateral issues Ass

Telephony Contact Management Manager

Pennymac
Los Angeles, CA
1 week ago
OverviewResponsible for managing the call center customer contact workforce, directing the development and execution of campaigns, balancing proper staffing levels to handle fluctuating in-bound call volume within established service goals, managing daily forecasting and historical forecast analysis and queue monitors across multiple sites, and directing the development of call type reporting and analysis.Job DescriptionProvide daily management

PennyMac IT Internship

Pennymac
Los Angeles, CA
1 week ago
OverviewOur Information Technology department is looking for skilled college students interested in pursuing a technology internship in the mortgage industry. We have a number of positions available in a variety of areas. Please see the outline below to determine which area you might be the most interested in. Our internship will consist of meaningful work that is pivotal for the growth and development of our business. Additionally, we'll have

Home Loan Specialist I- PCG Production Support

Pennymac
Tampa Bay, FL
1 week ago
OverviewThe Home Loan Specialist I is an entry level role supporting various Channels. The individual acts as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels.Job DescriptionPerforming routine data entry and validation tasks Initiating third party orders (title, appraisal, hazard,

Home Loan Specialist I - Closing Review

Pennymac
St. Louis, MO
1 week ago
OverviewThe Home Loan Specialist I is an entry level role supporting various Channels. The individual acts as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels.Job DescriptionPerforming routine data entry and validation tasks Initiating third party orders (title, appraisal, hazard,

Broker Direct Account Executive

Pennymac
Minneapolis–Saint Paul, MN
1 week ago
OverviewResponsibilities include cultivating new and assisting existing PennyMac wholesale mortgage clients. Build and maintain relationships with Mortgage Brokers, Community Banks and Credit Unions for PennyMac Broker Direct Channel ensuring client success. Develop long-term relationships with prospects and clients to arrange in person appointments for Market Sales Managers in addition to addressing inbound leads and inquiries. Serve as subject

Tax Specialist II

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewThe Specialist will be responsible for the timely processing as well as a variety of functions within the department, such as: disbursements, escrow analysis, ARM adjustments, credit corrections and/or exception reports. In addition, the Specialist will ensure that all loan servicing requirements are met as specified by the investor and regulatory agencies.Job DescriptionProcess job functions in accordance with established (Service Level

Investor Accountant III

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewThe Investor Accountant III is responsible for completing medium to high complex monthly reporting and remitting for investors which could include FNMA, FHLMC, GNMA, Private MBS and/or Special Servicing. The primary function may also include completing Principal & Interest (P&I), Taxes & Insurance (T&I) and/or clearing account bank reconciliations with medium to high complexity.The Investor Accounting III is also responsible for timely

Business Analyst III

Pennymac
Los Angeles, CA
1 week ago
OverviewThe Business Analyst III provides reporting and analytical support for Senior analysts and the department manager. Responsibilities include developing and tracking of key statistical information and performance metrics, preparing various reporting views, gathering requirements for new reporting, organizing and presenting data to management and performing complex analysis and modeling. May provide training support to team members and

Business Analyst III

Pennymac
Moorpark
1 week ago
OverviewThe Business Analyst III provides reporting and analytical support for Senior analysts and the department manager. Responsibilities include developing and tracking of key statistical information and performance metrics, preparing various reporting views, gathering requirements for new reporting, organizing and presenting data to management and performing complex analysis and modeling. May provide training support to team members and

FVP Mortgage Fufillment

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewLead multiple teams with a focus of providing support across all fulfillment channels. Function as a key contributor in workflow management, new initiatives, process development and culture building. Key functions include monitoring workflows and queues to ensure service levels are met, developing process improvements or actively seeking methods to streamline business processes and managing and setting goals for a team.Job DescriptionEsta

Graphic Design Production Artist

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewThe Production Artist is responsible for partnering with communications strategists and Corporate Marketing to develop and implement production files that adhere to established brand standards. As a main design resource, they'll need strong design, formatting, and editing skills to actively and clearly produce customer-focused communications across multiple channels (print, email, SMS, etc.) ensuring efficient, timely and effective

Digital Marketing Generalist

Pennymac
Greater LA Area
1 week ago
OverviewResponsible for taking on a variety of tasks that allow for the successful completion of marketing projects and programs. Responsible for digital marketing strategies that include utilizing digital, social and traditional media assets to drive brand awareness, client engagement and inbound marketing. Tasks may include the development of marketing collateral, tracking existing marketing campaigns and reporting on results and coordinating

Home Loan Specialist - Mortgage Service Orders/Disclosures- Part Time

Pennymac
St. Louis, MO
1 week ago
OverviewThe Home Loan Specialist I is an entry level role supporting various Channels. The individual acts as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels. Job DescriptionHandling service orders and disclosures Performing routine data entry and validation tasks Initiating

Wholesale Underwriting Manager

Pennymac
Tampa Bay, FL
1 week ago
OverviewResponsible for managing and supporting the underwriting function in alignment with department policies, practices and standards.Job DescriptionManage an underwriting staff of approximately 5-10 underwriters Ensure underwriting service levels are achieved Ensure underwriting quality meets company and investor standards Carry out personnel management including hiring, counseling, training. Continuously evaluate processes to ensure

SR Account Executive, TPO Sales

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewManage a defined territory by cultivating business relationships with Mortgage Brokers, Community Banks, and Credit Unions which deliver loans through Wholesale Channels. Work with both external and internal groups to drive value to our business partners while exceeding their expectations. Act as a liaison to existing and prospective broker partners while helping to improve client performance using defined key performance metrics

SR Account Executive, TPO Sales

Pennymac
Boston, MA
1 week ago
OverviewManage a defined territory by cultivating business relationships with Mortgage Brokers, Community Banks, and Credit Unions which deliver loans through Wholesale Channels. Work with both external and internal groups to drive value to our business partners while exceeding their expectations. Act as a liaison to existing and prospective broker partners while helping to improve client performance using defined key performance metrics

SR Account Executive, TPO Sales

Pennymac
Tampa Bay, FL
1 week ago
OverviewManage a defined territory by cultivating business relationships with Mortgage Brokers, Community Banks, and Credit Unions which deliver loans through Wholesale Channels. Work with both external and internal groups to drive value to our business partners while exceeding their expectations. Act as a liaison to existing and prospective broker partners while helping to improve client performance using defined key performance metrics

Mgr, Mtge Fulfill

Pennymac
Tampa Bay, FL
1 week ago
OverviewLead a team with a focus of providing support across all fulfillment channels. Function as a key contributor in workflow management, new initiatives, process development and culture building. Key functions include monitoring workflows and queues to ensure service levels are met, developing process improvements or actively seeking methods to streamline business processes and managing and setting goals for a team. Job DescriptionLead a team

Mgr, Mtge Fulfill

Pennymac
Greater LA Area
1 week ago
OverviewLead a team with a focus of providing support across all fulfillment channels. Function as a key contributor in workflow management, new initiatives, process development and culture building. Key functions include monitoring workflows and queues to ensure service levels are met, developing process improvements or actively seeking methods to streamline business processes and managing and setting goals for a team. Job DescriptionLead a team

Analyst II, Bus

Pennymac
Dallas-Fort Worth, TX
1 week ago
OverviewThe Business Analyst II provides reporting and analytical support for Senior analysts and the department manager. Responsibilities include developing and tracking of key statistical information and performance metrics, preparing various reporting views, gathering requirements for new reporting, Organizing and presenting data to management.Job DescriptionMonitor and send recurring reporting Querying for ad-hoc data requests Creation of

Buisness Analyst II

Pennymac
Summerlin
1 week ago
OverviewThe Business Analyst II provides reporting and analytical support for Senior analysts and the department manager. Responsibilities include developing and tracking of key statistical information and performance metrics, preparing various reporting views, gathering requirements for new reporting, Organizing and presenting data to management.Job DescriptionMonitor and send recurring reporting Querying for ad-hoc data requests Creation of

Reporting and Analytics - Business Analyst III

Pennymac
Summerlin
1 week ago
OverviewProvides reporting and analytical support for operations employees who execute transactions and operations managers responsible for the performance of their respective teams. Responsibilities include developing and tracking of key statistical information and performance metrics, preparing various reporting views, gathering requirements for new reporting, Organizing and presenting data to multiple levels of management.Job DescriptionExecut

Business Support Analyst II -BPO Operations (Outsource) Support - Mortgage Fulfillment Division

Pennymac
Tampa Bay, FL
1 week ago
OverviewProvide operational oversight and administrative support for our BPO (Outsourced) Mortgage Fulfillment Division operations. May include planning and coordinating shifting of resources between departments, locations and channels; the reconciliation and full accounting of staff in addition to the oversight of hiring plans, and a broad variety of administrative, and reporting activities. May also participate in special projects as a

VP, Test Environment Management

Pennymac
Los Angeles, CA
1 week ago
OverviewDrive PennyMacs' Thought-Leadership on engineering and architectural practices and standards. Take the needs and challenges of a client and formulate the technical roadmap and technology solution that will support their business strategies and goals.Job DescriptionDrive PennyMacs' Thought-Leadership on engineering and architectural practices and standards Take the needs and challenges of a client and formulate the technical roadmap and

Learning Associate I, Training Governance

Pennymac
Los Angeles, CA
1 week ago
OverviewThe learning associate will have primary responsibility for managing the training routines and governance process within an assigned department. This position will consult, assess and determine development needs of leaders, teams and individuals to design and deliver solutions which include performance coaching, team building, and instructional events.Job DescriptionResponsible for assisting departments in identifying gaps in training

Analyst III, Business

Pennymac
Los Angeles, CA
1 week ago
OverviewThe Business Analyst III provides reporting and analytical support for Senior analysts and the department manager. Responsibilities include developing and tracking of key statistical information and performance metrics, preparing various reporting views, gathering requirements for new reporting, organizing and presenting data to management and performing complex analysis and modeling. May provide training support to team members and

Servicing Litigation Supervisor

Pennymac
Dallas-Fort Worth, TX
2 weeks ago
OverviewThis position will be responsible for managing day-to-day operations in the Servicing Litigation Department. The associate will be the first level of management responsible for supervising the activities of 2-10 employees. They will manage key metrics related to servicing litigation, which includes but may not be limited to the following teams: Contested Matters, Title Matters, Mediation and/or Appearance work i.e. Court appearances;

Senior Front End Developer

Pennymac
Dallas-Fort Worth, TX
2 weeks ago
OverviewPennyMac is a top national mortgage lender, committed to providing every customer with the right home loan and superior service. Whether a customer is searching for their first home loan, retiring, investing, or anywhere in between, PennyMac mission is to find the loan that fits perfectly with our customer's lifestyle.Our exciting vision is to make the home loan process easier, engaging and more satisfying for our customers. The

Business Controls Specialist I

Pennymac
Dallas-Fort Worth, TX
21 hours ago
OverviewPrimary Responsibility includes acting as a compliance matter subject expert on regulatory compliance related issues including but not limited to QM, TILA, HPML, HOEPA, state regulations, and compliance related system rules.Job DescriptionMonitors and answers all incoming compliance questions from Ops teams and Sales on loans currently in process, ensuring SLA of 2 hours is met for all inboxes monitored. Keeps a log of all incoming emails

Modification Processor

Pennymac
Dallas-Fort Worth, TX
21 hours ago
OverviewProcess all types of mortgage loans including conventional, FHA, etc.Job DescriptionReview applications for completeness. Order appraisal, flood and title. Follow-up on receipt of third-party documentation. Review incoming documentation and confirm data integrity. Clear conditions and ready transactions for loan closing. Escalate any issues that impact a loan transaction. Ensure that loans are processed in accordance with PNMAC's policies

AVP, Underwriting

Pennymac
Raleigh-Durham, NC
21 hours ago
OverviewManage and support the underwriting function in alignment with department policies, practices and standards. Responsible for pipeline management, loan quality, personnel, and deal structuring of complex mortgage transactions.Must be able to work onsite in our Cary, NC office.Job DescriptionManage underwriting staff, including hiring, counseling, training Ensure underwriting service levels are achieved Ensure underwriting quality meets

Spec II, Svc Lit

Pennymac
Los Angeles, CA
21 hours ago
OverviewResponsible for managing key metrics related to servicing litigation, including contested foreclosure matters, title matters, and mediation. Maintain a case for each matter in which the specialist will be required to document status of the litigated issue, assess risk and organize supplementing data and information to support servicing litigation. Assist with special projects and escalated high risk issues and cases. May also be asked to

Admin/Coordinator - On Site

Pennymac
Dallas-Fort Worth, TX
13 hours ago
OverviewResponsible for ensuring department level operations run smoothly, especially as it relates to people, events and special projects. Ensure deliverables are well coordinated and fulfilled in accordance with management expectations and quality standards. Also provide administrative support to Managing Director as required.Job DescriptionManage the department's yearly strategic planning process and report monthly metrics to the Strategic

Sr Analyst - NMLS - Licensing

Pennymac
Tampa Bay, FL
21 hours ago
OverviewResponsible for NMLS licensing activities needed to ensure Loan Originators are properly licensed per NMLS requirements in the States in which the Company operates. Works independently under minimal supervision performing analysis, business support functions, and assisting management various special projects related to Loan Officer licensing requirements. Will prepare and present status reports to management and provide appropriate

Business Operations Analyst III

Pennymac
Tampa Bay, FL
21 hours ago
OverviewThe Business Operations Analyst III will supervise and coordinate the activities of a team and serve as one of the key management liaisons for the Correspondent Lending Group. The candidate will lead the contributors on analytical and ad-hoc reporting requests for various departments within the Correspondent Lending Group. Key functions include leading the developing and tracking of key statistical information, managing key performance

Information Security Engineer

Pennymac
Tampa Bay, FL
2 weeks ago
OverviewThe PennyMac Information Security department is looking to bring on an engineer that will be responsible for supporting the security aspects of enterprise applications and supporting information security incidents. This position will work with technology and business teams to ensure that all necessary technical security requirements are met.Job DescriptionAssist in engineering security solutions for the organization Oversee and administer

Senior Front End Developer

Pennymac
Tampa Bay, FL
21 hours ago
OverviewPennyMac is a top national mortgage lender, committed to providing every customer with the right home loan and superior service. Whether a customer is searching for their first home loan, retiring, investing, or anywhere in between, PennyMac mission is to find the loan that fits perfectly with our customer's lifestyle.Our exciting vision is to make the home loan process easier, engaging and more satisfying for our customers. The

Contact Center Application Developer

Pennymac
Tampa Bay, FL
21 hours ago
OverviewThe Application Developer will be responsible for the overall coding and design of technology solutions that address the business needs of PennyMac.Job DescriptionCreate complex, enterprise-transforming business applications Write high quality code Use the latest tools and techniques ( .NET, C#, Ruby, Rspec, nunit, Agile Methodologies, Web Services) Test software during development Prepare software for deployment to production

Production Release Manager

Pennymac
Tampa Bay, FL
21 hours ago
OverviewA Release Manager is responsible for the process of managing, planning, scheduling and controlling a software release through different stages and environments; including testing and deploying software releases.Job DescriptionAssist product management and project teams manage and deploy releases into production Implement and manage release processes for application related updates through development, test, and production environments Foc

NMLS License Specialist

Pennymac
Tampa Bay, FL
21 hours ago
OverviewResponsible for NMLS licensing activities needed to ensure Loan Originators are properly licensed per NMLS requirements in the States in which the Company operates. Perform multiple business support functions and assist management and other team member(s) with various special projects related to Loan Officer licensing requirements in accordance Company procedures and applicable regulatory guidelines.Job DescriptionProcess payments for

Senior Specialist Business Control

Pennymac
Tampa Bay, FL
21 hours ago
OverviewAssists in the development of a mortgage centric compliance program that considers current regulatory requirements and industry standards; further supports Retail, Broker and Correspondent Lending by aiding in the development of policies and procedures for all Production functions. Evaluates and assists in creating an effective control environment. Job DescriptionParticipate and present in monthly management meetings; prepares monthly

Operations Guideline Manager

Pennymac
Tampa Bay, FL
21 hours ago
OverviewLead a team with a focus of providing support across all fulfillment channels. Function as a key contributor in workflow management, new initiatives, process development and culture building. Key functions include monitoring workflows and queues to ensure service levels are met, developing process improvements or actively seeking methods to streamline business processes and managing and setting goals for a team. Job DescriptionLead a team

Sr. Business Analyst

Pennymac
Dallas-Fort Worth, TX
21 hours ago
OverviewThe Senior Business Analyst provides complex business analysis and modeling relative to key statistical information and business performance metrics. Responsible for organizing and presenting data to management and providing analytical support to senior leadership. Will serve as a team leader, providing training and guidance for teammates as needed. Actively participates in strategic department meetings and provides analytical insight to

Foreclosure Ops Supervisor

Pennymac
Dallas-Fort Worth, TX
21 hours ago
OverviewThis position will be responsible for managing the day-to-day operations in the Foreclosure Department. The associate will be the first level of management responsible for supervising the activities of 2-10 employees. They will manage key metrics related to loan servicing, foreclosure activities, department performance, implementation of department strategies/procedures, and respond to inquiries related to customers/vendors/investors.

Configuration Analyst

Pennymac
Raleigh-Durham, NC
21 hours ago
OverviewThe Sr Business Analyst will be responsible for the execution of business specific processes using software development lifecycle and project management life cycle, develop and analyze reports and day to a day administrative activities as needed. Works with IT to resolve issues seamlessly, implement new systems and troubleshoots system functionality problems. The technical 'subject matter expert', from a business perspective. Job

Sr Product Analyst

Pennymac
Raleigh-Durham, NC
21 hours ago
OverviewExplore taking your career further with one of the fastest growing mortgage companies in America! PennyMac is expanding and leading the way through technology innovation and investments in unparalleled user experience designed to streamline the dream of owning a home. We are looking for diverse, highly-motivated team members who want to come grow and lead the lending experience change with us.Works on the Product Management team to manage

Sr. Product Analyst

Pennymac
Raleigh-Durham, NC
21 hours ago
OverviewExplore taking your career further with one of the fastest growing mortgage companies in America!PennyMac is expanding and leading the way through technology innovation and investments in unparalleled user experience, designed to streamline the dream of owning a home. We are looking for diverse, highly-motivated team members who want to come grow and lead the lending experience change with us.As a Senior Product Analyst, you will be

Sr IT Recruiter

Pennymac
Raleigh-Durham, NC
21 hours ago
OverviewThe Senior Recruiter, Technology is responsible for full life-cycle recruitment which includes (but is not limited to) creative sourcing, interviewing and consulting to develop strong relationships with business leaders and hiring managers. A successful recruiter on this team will utilize their experience in setting benchmarks, forecasting and tracking against metrics, and prioritizing to hit customer SLAs. We are in an innovative and

VP, Quality Engineering

Pennymac
Raleigh-Durham, NC
21 hours ago
OverviewDrive PennyMacs' Thought-Leadership on engineering and architectural practices and standards. Take the needs and challenges of a client and formulate the technical roadmap and technology solution that will support their business strategies and goals.Job DescriptionDrive PennyMacs' Thought-Leadership on engineering and architectural practices and standards Take the needs and challenges of a client and formulate the technical roadmap and

Business Analyst II - BPO Operations Support

Pennymac
Tampa Bay, FL
2 weeks ago
OverviewProvide operational oversight and administrative support for our BPO (Outsourced) Mortgage Fulfillment Division operations. May include planning and coordinating shifting of resources between departments, locations and channels; the reconciliation and full accounting of staff in addition to the oversight of hiring plans, and a broad variety of administrative, and reporting activities. May also participate in special projects as a

Manager, Mortgage Fulfillment

Pennymac
Tampa Bay, FL
21 hours ago
OverviewLead a team with a focus of providing support across all fulfillment channels. Function as a key contributor in workflow management, new initiatives, process development and culture building. Key functions include monitoring workflows and queues to ensure service levels are met, developing process improvements or actively seeking methods to streamline business processes and managing and setting goals for a team. Job DescriptionLead a team

Full-Stack Senior Engineer

Pennymac
Tampa Bay, FL
21 hours ago
OverviewFull-stack senior engineer. Should have extensive experience in frontend development with at least some exposure to backend development too. At least 10 years of software industry experience. 5 to 7 years of experience in modern web frontend technologies listed below.Job DescriptionResponsibilities:1. Lead a team of frontend engineers to ensure the app is designed to scale up without introducing complexity.2. Mentor / help engineers in a

Sr Paralegal

Pennymac
Greater LA Area
21 hours ago
OverviewThe Senior Paralegal, Securities will provide high quality paralegal services to the Senior Vice President, Associate General Counsel in the Corporate and Securities Legal Department. The major duties and responsibilities encompass board governance and federal securities law compliance for two public companies and their affiliates.Job DescriptionBoard governance, including:serving as the primary liaison between company boards and

VP, Data Science

Pennymac
Greater LA Area
21 hours ago
OverviewOversee a team of Data Scientists with overall responsibilities to analyze vast amounts of raw data to find patterns and build models that will help improve profitability, our customers' experience, improve processes, and mitigate risks. Utilize your skills as an experienced Data Scientist to extract valuable business insights, and make real-time predictions to improve the profitability of our business or how our business operates. Job

Priority Complaint Specialist

Pennymac
Los Angeles, CA
21 hours ago
OverviewResolves disputes and high profile complaints received from customers, Regulatory Agencies and Attorneys on behalf of Executive and Senior Level Management Job DescriptionResearches and resolves written and verbal disputes and complaints on behalf of Executive and Senior Level Management in accordance with established policies and regulatory requirements. Ensures all inquiries and/or complaints are worked to a resolution in a timely

Senior Engineer

Pennymac
Los Angeles, CA
21 hours ago
OverviewFull-stack senior engineer. Should have extensive experience in backend development with at least some exposure to frontend development too. At least 10 years of software industry experience. 5 to 7 years of experience in building could native event driven microservices.Job DescriptionResponsibilities:1. Lead a team of backend engineers to ensure the app is designed to scale up without introducing complexity.2. Mentor / help engineers in

Mortgage Operations Support Technician I (Part-Time)

Pennymac
Los Angeles, CA
21 hours ago
OverviewPart-time Administrative role for college students seeking business exposure. Assigned administrative duties as needed to support the needs of a department. This role performs a variety of office services, for example, filing, data entry, and scanning. Support technicians provide professional and courteous support. Job DescriptionFills in on any team as requested by leadership Routinely performs basic duties within Mortgage Operations Pro

Modifications Underwriting

Pennymac
Los Angeles, CA
21 hours ago
OverviewAnalyzes and evaluates documentation received from Correspondent customers to clear underwriting conditions identified by the Underwriter.Job DescriptionFollow established guidelines to determine if the documentation is sufficient to satisfy underwriting guidelines. The review requires analysis, assessment and conclusion regarding the serviceability and salability of the loans reviewed. Reviews should contemplate Fraud and all "red flags"

Access Management Analyst

Pennymac
Dallas-Fort Worth, TX
1 day ago
OverviewAdministration of the various aspects of PennyMac's Access Management team to provision, maintain and terminate user accounts across multiple directories, applications, platforms and networks. Completes identity management tasks in conformance with corporate security policies, standards, guidelines and standard operating procedures.Job DescriptionMonitoring service requests received through the help desk to facilitate timely resolution Us

Senior Investor Accountant

Pennymac
Dallas-Fort Worth, TX
1 day ago
OverviewThe Senior Investor Accountant serves as a subject matter expert in investor reporting and remitting for investors which could include FNMA, FHLMC, GNMA, Private MBS and/or Special Servicing. The primary function may also involve completing a portfolio of Principal & Interest (P&I), Taxes & Insurance (T&I) and/or clearing account bank reconciliations with high complexity.The function also requires operational knowledge and experience in

Foreclosure Operations Supervisor

Pennymac
Dallas-Fort Worth, TX
1 day ago
OverviewThis position will be responsible for managing the day-to-day operations in the Foreclosure Department. The associate will be the first level of management responsible for supervising the activities of 2-10 employees. They will manage key metrics related to loan servicing, foreclosure activities, department performance, implementation of department strategies/procedures, and respond to inquiries related to customers/vendors/investors.

SQL Developer II

Pennymac
Summerlin
1 day ago
OverviewProvides technical support to Project Leads and Managers. Heavy focus on translating requirements for new or existing processes into new ETLs, stored procedures, view, tables and other database objects. This role requires following strict Software Development Life Cycle development and implementation guidelines. Responsibilities also include conducting QA testing, providing support for business partners with ad-hoc needs requests and

Senior Technical Product Manager

Pennymac
Raleigh-Durham, NC
1 day ago
OverviewResponsible for leading efforts across Production Loan Software Engineering teams to deliver on initiatives and scalable applications designed to streamline and enhance the loan process. Oversees unit operational activities to ensure efficient and effective execution of technical product management activities. Communicate vision and cascaded goals to production management team, delegate responsibilities, manage production, and aggregate

Home Loan Specialist I - PCG Production Support

Pennymac
Tampa Bay, FL
1 day ago
OverviewThe Home Loan Specialist I is an entry level role supporting various Channels. The individual acts as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels.Job DescriptionPerforming routine data entry and validation tasks Initiating third party orders (title, appraisal, hazard,

Lien Resolution Specialist I

Pennymac
Los Angeles, CA
1 day ago
OverviewResponsible for the timely and accurate preparation of Lien Release/Satisfaction of Mortgage documents; in accordance with State, Federal and local regulations. Also responsible for preparing Partial Releases, Deed Corrections, and Subordinations based on Investor's guidelines.Job DescriptionComplete monthly reconciliation and analysis to identify accounts where PNMAC needs to issue Recording Fee Overcharge refund checks. This occurs when

Mgr, IT Customer Success

Pennymac
Los Angeles, CA
1 day ago
OverviewA Customer Success Manager is responsible for maintaining effective and transparent relationships with external vendors. Customer Success Managers provide best in class service to our Business partners, by acting as a liaison between IT and business, as well as acting in the middle of IT and external vendor relations. Being customer centric and putting a focus on providing a "white glove" level of service for internal business customers

Modification Processing Supervisor

Pennymac
Los Angeles, CA
1 day ago
OverviewOversee document integrity for loan modifications. Ensure operations, policies and procedures are followed for loan modifications. Manage staff time to maximize team effectiveness.Job DescriptionEnsure distribution of appropriate guidelines for all modification programs offered by Pennymac Handle escalated matters on file dispute and resolution with Pennymac Attorneys and Mediations Dept Support staff in absence of Director of Operations

Mortgage Operations Manager

Pennymac
Tampa Bay, FL
1 day ago
OverviewLead a team with a focus of providing support across all fulfillment channels. Function as a key contributor in workflow management, new initiatives, process development and culture building. Key functions include monitoring workflows and queues to ensure service levels are met, developing process improvements or actively seeking methods to streamline business processes and managing and setting goals for a team. The ideal candidate for

Recruiter II

Pennymac
Dallas-Fort Worth, TX
2 weeks ago
OverviewResponsible for the recruitment process regarding a mix of high volume positions and professional level positions. Will utilize recruiting skills involving searching resume databases, posting on a variety of websites and professional organizations, and using the Applicant tracking database to source resumes. Will screen resumes and provide viable candidates to hiring managers for interviews. Provides administrative support for background

Customer Service Rep I

Pennymac
Dallas-Fort Worth, TX
2 weeks ago
OverviewDo you enjoy helping others? Are you the "go to person" at work or in your community? Would your friends and peers describe you as friendly and curious?We really should talk...PennyMac wants great people with a passion for assisting others as candidates for a Customer Service Representative (CSR) position. No finance background...No problemYes, we are in financial services, but not in the old-fashioned way you might be thinking. If you

Consumer Experience Manager

Pennymac
Raleigh-Durham, NC
2 weeks ago
OverviewWe're looking for empathetic problem solvers. CXM's are always focused on helping our customers achieve the dream of home ownership. Critical thinkers with innovative ideas to help improve the mortgage experience, apply here!Job DescriptionConduct daily review of active pipeline and identify appropriate client follow-up actions Interact with external clients providing reporting highlighting items requiring action, working with clients to

Pipeline Account Manager I

Pennymac
Tampa Bay, FL
2 weeks ago
OverviewResponsible for operational management of loans within an assigned client segment and is also the external contact for all loan level and strategic fulfillment issues. The role will focus on feedback to both internal and external customers on loan quality and operational efficiency as well as client consulting and advocacy. This role is responsible for the end to end client experience of funding loans with PennyMac.Job DescriptionConduct

Investor Accountant

Pennymac
Dallas-Fort Worth, TX
2 weeks ago
OverviewThe Investor Accountant III is responsible for completing medium to high complex monthly reporting and remitting for investors which could include FNMA, FHLMC, GNMA, Private MBS and/or Special Servicing. The primary function may also include completing Principal & Interest (P&I), Taxes & Insurance (T&I) and/or clearing account bank reconciliations with medium to high complexity.The Investor Accounting III is also responsible for timely

Network Engineer

Pennymac
Los Angeles, CA
2 weeks ago
OverviewIn this role, you will work on a team of highly skilled Network Engineers responsible for the end-to-end ownership of our network within our data centers, corporate sites, and AWS. This includes the design/architecture, definition and enforcement of standards, security, sustainability/scalability, deployment, security, scripting and automation, and operations of all our systems.Our ideal candidate has the desire and ability to work in a

Analyst, Call Monitor

Pennymac
Houston, TX
2 days ago
OverviewThe call monitoring analyst will review a defined percentage of calls each month for the specified Line of Business to ensure that a high quality, knowledgeable, compliant experience is being offered. The analyst will score calls, maintain the call monitoring database, generate reporting, identify and perform training as a result of the analysis.Job DescriptionListen to and score calls each month as defined by call monitoring policy Refin

Analyst, Secondary Marketing

Pennymac
Greater LA Area
2 days ago
OverviewThe Mortgage Trading Analyst will conduct extensive analysis on various mortgage portfolios & loan level data. This analyst will also act as a junior supervised trader on the trading desk.Job DescriptionAnalyze collateral data for whole-loan trading and securitization Maintain Mortgage Trading databases (NEC, pairoff, extensions) Mortgage Trading liaison to other departments (Financial Analysis and Valuation, Portfolio Strategy, Treasury,

VP Loan Servicing

Pennymac
Dallas-Fort Worth, TX
3 days ago
OverviewResponsible for managing enterprise-wide projects related to policies and procedures, system changes, and strategic plan execution. This position will also have oversight on contract review and annual compliance requirements thereof. Support of Business Continuity Plan.Job DescriptionDevelopment and oversight of project plans that address key initiatives across all of Loan Servicing Monitoring of key vendor contracts for renewal and

Sr. Product Analyst- Speech Recognition

Pennymac
Dallas-Fort Worth, TX
3 days ago
OverviewThe Senior Business Analyst provides complex business analysis and modeling relative to key statistical information and business performance metrics. Responsible for organizing and presenting data to management and providing analytical support to senior leadership. Will serve as a team leader, providing training and guidance for teammates as needed. Actively participates in strategic department meetings and provides analytical insight to

AVP - Mortgage Fulfillment

Pennymac
Dallas-Fort Worth, TX
3 days ago
OverviewLead multiple teams with a focus of providing support across all fulfillment channels. Function as a key contributor in workflow management, new initiatives, process development and culture building. Key functions include monitoring workflows and queues to ensure service levels are met, developing process improvements or actively seeking methods to streamline business processes and managing and setting goals for a team.Job DescriptionEsta