Diversity, Equity & Inclusion, Director

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Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world..then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and ten offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

The Director, Diversity, Equity & Inclusion will work closely with our key DE&I partners – the Country Leadership Team, Operational Leaders, HR, the DE&I Board Advisor and internal colleagues and network groups to design, drive and deliver strategic DE&I policies and initiatives across Impact.com. You will be responsible for the global strategy and governance of our DE&I programs. 

This is a role where you can make a real difference to our c800+ colleagues worldwide.

What you will be doing:

  • Establish and use key inclusion and diversity metrics to measure the effectiveness of strategies and adapt as necessary.
  • You will collaborate with our HR teams, our leadership and our Networking groups to help design, implement, and deliver programs through a I&D lens.
  • Develop, lead, implement and measure a company-wide social impact strategy that aligns with the company’s DEI core vision, mission, and values.
  • Coaching and supporting people leaders on improving practices for embedding diversity, equity and inclusion in our people strategies and approaches.
  • Identifying and developing initiatives to foster and achieve a more inclusive workforce.
  • Collaborate with our Recruitment and People Development teams to create strategic initiatives focusing on recruitment, development, and talent management.
  • Assist with developing strategies to attract and retain diverse talent
  • Act as a liaison, critical friend and change agent between teams, employees, and leadership on DE&I concerns
  • Develop and manage relationships with relevant external partners, including developing a strategy for external accreditation and recognition where appropriate.
  • Develop a mechanism to compile, track and utilise metrics and large data sets; develop a process to report out progress regularly that drives action and insight.
  • Partner with senior business leaders to integrate DE&I into business, employment and our everyday practices
  • Stay up-to-date with regulatory and policy developments affecting DE&I and industry best practices and bring relevant recommendations to the leadership team.
  • Help define Impact’s position as a socially responsible company by shaping priorities, setting goals, creating initiatives, and leading projects that support strategic DEI objectives and create positive impact.

Does this sound like you?


• Passion, exposure and/or practical experience with DE&I principles, practices.
• Proven track record of building and scaling DE&I programs
• Excellent communication skills; proven track record in communicating effectively and ability to inspire an inclusive mindset and deliver a compelling message across all levels in the organization
• Ability to partner with, and coach leaders to, enable a consistent, authentic, fair, and equitable approach to business and internal priorities
• A solid understanding of industry benchmarks, leading practices, and innovations in diversity and inclusion
• Experience working in a team environment, building relationships and influencing key partners, demonstrating ability to get results through collaboration
• Experience of using data and analytics to drive insight and change
• Strong interpersonal skills across all levels.
• Experience in working with a broad range of individuals and organizations

Benefits (Perks):

  • Medical, Dental and Vision insurance
  • Unlimited PTO
  • 401k matching
  • Stock Options
  • Flexible work hours
  • Maternity/Paternity Leave
  • An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes
  • An established company with a cool, high velocity work ethos, where each person can make a difference!

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

More Information on Impact
Impact operates in the Software industry. The company is located in Santa Barbara, CA, San Francisco, CA, Seattle, WA, Columbus, OH and New York, NY. Impact was founded in 2008. It has 824 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 30 open jobs at Impact, click here.
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