We are very happy to announce that we have officially re-opened our Ballard HQ office for voluntary use at 50% capacity! It's excellent to be seeing people in person and have the buzz going again. In order to maintain safety, comfort and flexibility, we currently offer most employees the choice between 3 work locations: HQ-first, Hybrid or Remote; if there are specific location needs, the job description will indicate that below. It is also important to note that we are only able to hire employees who are eligible to work and are based in the US.

We look forward to having you apply to join our team of Knockstars!

The Role

Knock CRM is excited to be hiring our first Director of Compensation and Total Rewards who will be responsible for the design, implementation, and ongoing evaluation of our compensation programs, including base and incentive pay, equity, benefits, career leveling, and performance management. In this role, it will be very important to partner closely with senior management to ensure that programs and strategies drive growth, attract/retain talent, optimize the workforce and drive productivity. If you're excited to be part of a winning team and join a leading company in the multifamily PropTech space, then we encourage you to not waste any time and apply today! This position will report directly to the VP of People & Culture.

The Team

The People & Culture team includes Talent, HR, Admin, and Office/Facilities Management. Our goals are around making employees and potential employees' lives easier. We pride ourselves in being kind, passionate, and adaptable to change, and look for others who embody similar qualities, but can also offer different perspectives to provide a balanced approach to problem solving.

Day to Day

• Direct the design, implementation and communication of all compensation, total rewards and benefits strategies, philosophies and programs, in collaboration with others, assuring internal equity and external competitiveness.
• Provide leadership, guidance and direction while ensuring the deployment of the company's compensation programs including annual salary planning/merit increases process, salary structures, variable pay and other incentive programs to ensure alignment with company's goals, initiatives and budget.
• Evaluate the effectiveness of existing compensation and benefit programs, policies and guidelines and ensure they are market competitive, cost effective, aligned with corporate goals and are in compliance with company policies, federal legislation and other government and regulatory requirements.
• Conduct individual job audits and/or group classification surveys; analyze information gathered; prepare position descriptions, audit or survey reports and position evaluations; and provide recommended action.
• Advise the HR and talent teams, hiring managers and senior leadership, serving as the first point of review for hiring offers, promotions, salary adjustments and job description changes.
• Provide oversight, expertise and guidance to the HR team responsible for any type of program administration.

Qualifications

• Certified Compensation Professional (CCP) or Certified Employee Benefit Specialist (CEBS) preferred.
• Knowledge of legislation governing benefit plans (ERISA, COBRA, HIPAA, FMLA, PPACA).
• Extensive knowledge of compensation and benefit programs with a minimum of 10 years of experience.
• Financial ability to identify and implement cost-effective programs.
• Demonstrated strong leadership experience with involvement in execution as well as the development of strategic initiatives.
• Ability to effectively lead people and get results through others. In-depth knowledge and experience in effectively leading the wide-spectrum of compensation and benefits programs and practices which supports results-oriented business.

Nice to Have

• Additional HR Certification via SHRM or HRCI designations
• Worked in a hyper growth startup environment

Why You'll Love It Here!

• You'll join a category-creating company that has enthusiastic customers, an ambitious roadmap, and industry leading products.
• You are comfortable trying new things and thinking in an unexpected way.
• You are looking to be part of an extraordinary team with solid infrastructure in place.
• You want an opportunity to win, inspire change and be in an environment that will optimize for your success.
• You adopt our set of core values - determination, excellence, trust, and community.
• Flexible work options - choose to be a HQ, Hybrid or Remote employee with various benefits.
• Competitive cash and equity compensation.
• 100% medical, dental, and vision coverage for full-time employees. Partial family coverage optional.
• Flexible time off & paid holidays.
• Parental leave program.
• 401k with company match to help you save for the future.
• Learning & Development assistance.
• We like to do fun things together such as conferences, on or off site retreats, and happy hours - virtual options as well!

About Knock

We started Knock to solve problems we faced ourselves. One of those problems was that the process for renting an apartment hadn’t evolved at the same pace as technology. Our mission was to improve the experience for both apartment renters and managers.

We’ve developed an industry-defining SaaS platform, an intelligent front office platform providing the efficiency and business intelligence tools needed to maximize occupancy, rent growth, and customer happiness at every community. Our customers trust us to deliver the consumer experiences and business applications that are essential to their bottom line. The proof is in our 10x revenue growth over the past two years, in addition to our numerous industry awards.

In February 2021 we raised an additional $20 million in a growth funding round led by Fifth Wall, the largest venture capital firm passionate about the global real estate industry and the clear leader in PropTech investing. This investment, our largest fundraise to date, will be invested directly into further innovation on behalf of the incredible #multifamily industry: http://bit.ly/knock-5thwall

Past investors include Madrona Venture Group, Lead Edge Capital, Seven Peaks Ventures and Second Avenue Partners.

Our Values

To be successful and recognized at Knock, you should naturally encompass our core values: Determination, Excellence, Trust and Community. We take these behaviors seriously and expect everyone to bring a positive Knockstar demeanor with them to work every day.

At Knock, we have a #oneteam philosophy. A big part of bringing new capabilities to life is to continue to bring in outstanding talent that works together toward a common goal. We’ve been especially fortunate to build an outstanding team that delivers real value to our customers each and every day. We can’t wait to hear from you!

Awards

We have been recognized over the past several years across multiple platforms as a best place to work. Most recently these awards have included:

Built In Seattle's 100 Best Places to Work (2021, 2022)

Built In Seattle's 50 Best Midsize Places to Work (2022)

Built In Seattle's 50 Best Small Places to Work (2020, 2021)

Best Places to Work Multifamily® (2021, 2022)

Best Places to Work Multifamily® for Women (2021, 2022)

Inc. 5000 Fastest Growing Private Companies (2021)

NAA Best Places to Work - Suppliers (2020)

Important Information

Knock is committed to crafting a diverse environment and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, disability status, or other characteristics protected by applicable laws. We welcome all, and encourage all to apply!

Please know that due to the nature of our business and housing potentially sensitive data, a background check is required to join Knock. We will, nonetheless, consider qualified applicants for employment with arrest and conviction records in a manner consistent with local requirements.

Knock uses the E-Verify employment verification program.