Benefits Specialist
At TigerConnect, we’re on a mission to transform and improve communication and workflow in hospitals and the healthcare industry overall. This is without a doubt a tall task, but one that we believe is possible with the right group of dedicated, thoughtful trailblazers. Today some of the largest organizations rely on TigerConnect to send millions of messages every day, and to sleep well at night knowing their messages are safe. We’re a fun, hungry, innovative group of people who are passionate about transforming the way individuals and organizations communicate.
We’re looking for a Benefits Specialist to join the People Team and help take our benefits programs to the next level as we scale. The Benefits Specialist will maintain ownership of our benefits strategy and administration. We’re looking for someone who has the ability to handle numerous confidential priorities in a dynamic and growing environment; a strong multi-tasker seamlessly able to transition back and forth between tasks while maintaining a positive attitude and accuracy.
What You'll Own:
- Work with our best-in-class benefits broker to create compelling benefits and wellness plans that increase employee engagement, health, and retention
- Responsible for managing day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, voluntary benefits, flexible spending plan, 401k retirement plan)
- Process monthly carrier invoices by reporting out of the HRIS and partnering with vendors and payroll
- Responsible for regulatory filing and audit activity including 5500s and ACA reporting
- Manage new hire enrollment/end of employment termination of benefits/employee updates in our HRIS and vendors system
- Participate in HRIS-related projects and assist in the development of business processes and procedures. Recommend improvements to strategy and application use as needed
- Help coordinate company LOA programs (FMLA, Personal Leave, STD, LTD, Military, etc.), and work closely in conjunction with the HR team advising of employee status changes. Provide guidance to employees regarding leave of absence and disability. Work with third party administrator / payroll to ensure employees on leave are tracked and paid accurately
- Lead annual open enrollment activities, help maintain internal benefits website and internal wellness program updates
- Work with payroll to identify and resolve any benefit deduction issues and complete timely, accurate benefits reporting for payroll
- Create resources for managers to better understand our benefits philosophies and processes
- Identify market trends and develop plans for our benefits strategy and utilize multiple data sources to implement benefits best practices
What You’ll Need:
- At least 3 to 5 years of relevant benefits processing experience and have a good working knowledge of FMLA, ADA, COBRA, HIPAA; experience with Namely HRIS a plus
- Bachelor’s Degree in Human Resources, Business Administration or a related field preferred
- Proficiency in Microsoft Excel including mastery of vlookup, pivot tables and basic formula functions
- Knowledge of best practices in the benefits space
- Customer service-oriented demeanor with the ability to meet employee expectations and process employee benefits in a very time sensitive manner
- Effective presentation skills, ability to perform and deliver excellent results with quick turnaround times
- Ability to be cross-functionally collaborative with employees and teams at all levels
What You Bring to the Table:
- You deal with ambiguity well, but drive towards best practices and outcomes
- You have a personal passion for data presentation
- You have an analytical mindset and an ability to use data to drive insights and recommendations
- You have demonstrated success in a fast-moving environment, fast-growing technology companies
Who We Are:
TigerConnect is healthcare’s most widely adopted communication platform – uniquely modernizing care collaboration among doctors, nurses, care teams, and patients. TigerConnect is the only solution that combines a consumer-like user experience for both clinical and patient communication with serious security, privacy, and clinical workflow requirements that today’s healthcare organizations demand. TigerConnect accelerates productivity, reduces costs, and improves patient outcomes. Trusted by more than 7,000 healthcare organizations, TigerConnect maintains 99.99% verifiable uptime and processes more than 10 million messages each day. We are recognized as a top Cyber Security Company to Know, one of the 5 Sizzling Silicon Beach Startups to Watch by Entrepreneur, Best Places to Work in Healthcare 5 years in a row (2015, 2016, 2017, 2018, and 2019) and Built In LA’s 2021 Best Places to Work, Best Midsize Companies to Work, Best Paying Companies and Best Perks & Benefits.
Why We’re Different:
- We are the largest provider of clinical communication and collaboration solutions in the U.S.
- We're making much-needed, major changes in the healthcare industry - allowing nurses and doctors to treat more patients, more quickly
- Prime office space in the major tech ecosystems of California - Silicon Beach and Silicon Valley - each complete with a loaded fridge and tons of other perks (think rock climbing wall, food trucks, yoga, happy hours & more)
- An opportunity to work closely with a proven executive team, board, and serial entrepreneurs (www.tigerconnect.com/about)
- A fun environment that embraces a “work hard-play hard” culture
- We have team members that love what they do and are willing to go the extra mile to help clients, support the company's rapid growth, and ultimately optimize healthcare workflows
- This is a full time opportunity with a competitive salary, medical benefits, and 401K matching plan
TigerConnect is an Equal Opportunity Employer.
*Recruiting firms that submit resumes to TigerConnect without first entering into a written contract with TigerConnect will not be entitled to any compensation on candidates referred by that firm.
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