HR Technology Analyst

Role summary:

The HR Technology Analyst manages and maintains Flowserve HR’s digital ecosystem, overseeing system documentation and training for teams. This role handles configuration, supports process improvements, ensures data quality, and acts as a subject matter expert while collaborating with business partners to meet functional needs. 

Your role:  

• Serve as a technical point of contact for HR Data & Technology 

• Provide Tier 2 support for tickets pertaining to HR Systems.  

• Proactively engage with Tier 1 support (Customer Care) associates for ongoing assistance and development of the team. Develop, review, and update system documentation cyclically, during release changes, and new implementation. 

• Troubleshoot system and security issues by doing thorough problem analysis, including problem re-creation and root cause analysis resulting in issue resolution and suggestions for future mitigation. 

• Participate in data quality and data audit exercises that ensure data integrity 

• Collaborate with Technology Partners and Centers of Excellence to document instructions for recurring system processes and/or modifications and perform processes when appropriate. Coordinate with Tier 3 Technology Partners to identify tasks and/or processes that can move to the support team and create documentation for transitioning tasks. 

• Take lead on simple configuration changes including documentation, testing, migration, communication and hyper-care.  

• Respond to requests from internal and external auditors by researching requests and preparing control documentation. 

Your profile: 

•  Prior experience with Workday and case management systems is desired. 

•  Knowledge of HR functions and business rules including payroll, compensation, recruiting, and staffing practices and benefits 

• Experience performing administrative tasks in HR information systems, preferably Workday (HCM, Compensation, Talent, Recruiting, Learning, Reporting); Workday Pro Certifications are a plus 

• Experience administering and utilizing case management systems, such as Neocase 

•  Experience performing system configurations including testing, writing test scripts, and supporting UAT. 

• Familiarity with SOX controls, audit processes, and HR data quality. 

• Effective verbal and written communication skills 

• Self-reliant and effective problem-solver  

• A positive attitude, an optimistic approach, and resiliency when facing obstacles or challenges are all critical for success in this role. 

• Able to collaborate with others to solve challenging business problems 

• Ability to prioritize, multitask, and work on multiple projects at once 

• Passionate about learning, motivated to continuously improve skills, and ability to adapt to new technologies and business solutions 

• Flexible, agile, and adaptable to changing business needs 

• Value the importance of being customer-centric and serving others 

• Strong attention to detail with a high level of personal ownership 

What we can offer you: 

• Friendly multicultural environment and team events 

• Life, accident and health insurance 

• Cafeteria Package 

• Career development and training opportunity 

• Opportunity for hybrid work 

If this sounds like you and you are interested in a growth mindset role with a global leader in the fluid control industry, then click APPLY with your English CV and one of our Talent Acquisition team with get in touch with you very soon.