Summary
IT Division supports employee productivity and data security by building systems and applications and providing data to help ESET achieve its mission.Job description
Meet the Team
You will become part of the People Information Systems Team at ESET Headquarters. As a small and collaborative team, we provide internal support for the Workday HR system and drive its ongoing development, optimization, and integration with other business applications. We partner closely with Global People (HR), IT, and stakeholders across the organization to ensure reliable system operations, enhance user experience, and deliver solutions that support business growth and efficiency.
About the Role
As HR System Support, you will provide daily support to employees, managers, HR colleagues and other users in matters related to Workday and HR processes.
You will be responsible for:
Serving as the first point of contact for Workday users and HR colleagues, building and maintaining positive working relationships
Providing written and verbal support to users with Workday navigation and related HR processes
Receiving, tracking, and resolving user requests through the ticketing system
Assisting users in navigating HR policies, procedures, and supporting documentation
Escalating complex issues to specialized teams and coordinating their resolution
Processing selected administrative and data-related requests within HR information systems
Contributing to the creation and maintenance of user guides, knowledge articles, and support materials
Essential Requirements
At least 2 years of experience in a similar role (HRIS Support, HR Support, or HR Administration)
Advanced knowledge of MS Excel
Experience with HR Information Systems
Ability to understand processes, analyze requests, and efficiently resolve tickets
Strong communication skills, proactive attitude and willingness to learn
A customer-focused approach to work
Fluent English, both written and spoken (minimum B2 level).
Desirable Requirements
Experience with Workday system
This position is a maternity/parental leave cover; however, we do not exclude the possibility of continuing our cooperation afterward.
Ready to Make an Impact?
If you’re excited about this opportunity and feel it aligns with your journey, don’t hesitate—apply and show us what drives you
Salary Information
Basic wage component (brutto): from 1700 EUR monthly
* The final basic wage component can be increased accordingly to individual skills and experience of the selected candidate.
* Performance bonus 2 times per year up to 10% of the basic salary paid for the evaluation period(usually 6 months).
#LI-JV1 #LI-Hybrid #associate
Benefits
Health & well-being- BenefitPlus
- Healthcare (check-ups/annual programs)
- Multisport card
- Travel card "električenka"
- Supplementary pension saving
- Sick days
- Marriage allowance
- Childbirth allowance
- Parental contribution
- ESET family events (Family day, St.Nicholas)
- Refreshments in the office (fruits, coffee, soft drinks)
- Let´s get together breakfast
- Activity room, quiet room
- ESET events (Žranica, Christmas party..), teambuildings
- Loyalty allowance
- Loyalty extra days off
- Loyalty cake
- Loyalty glass award
- Refer a friend
- Christmas presents
- Discounts from external providers
Primary location
BratislavaAdditional locations
Time type
Full timeSkills Required
- At least 2 years of experience in a similar role (HRIS Support, HR Support, or HR Administration)
- Advanced knowledge of MS Excel
- Experience with HR Information Systems
- Ability to understand processes, analyze requests, and efficiently resolve tickets
- Strong communication skills, proactive attitude and willingness to learn
- A customer-focused approach to work
- Fluent English, both written and spoken (minimum B2 level)
- Experience with Workday system
ESET Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ESET and has not been reviewed or approved by ESET.
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Leave & Time Off Breadth — Time off is viewed as strong, with added days off and vacation/PTO described positively. Policies around PTO appear to contribute meaningfully to overall value.
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Parental & Family Support — Parental benefits are highlighted as supportive, with enhanced parental leave referenced in multiple regions. This area is frequently cited as a standout element of the package.
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Flexible Benefits — Flexible work options such as hybrid schedules and flexible hours are emphasized and appear to be widely appreciated. Work-from-home flexibility is repeatedly highlighted as a strength.
ESET Insights
What We Do
For more than 30 years we have been here helping to watch over and protect progress. Over a billion users worldwide rely upon ESET’s solutions to stay secure from increasingly sophisticated digital threats. ESET´s award-winning IT security software and services provide protection in over 200 countries and territories worldwide, with its software localized into more than 30 languages. Meanwhile, the world continues to move forward at pace. When ESET was founded, the Internet was in its infancy. Now technology is part of everything we do and is central to the continued advancements in our society. Most of the time technology does just what it is supposed to, but in order to ensure continued progress in the digital age we need someone to question what’s going on in the background. And that’s why we are here – to continue protecting technology from threats, enabling everyone to fully embrace it’s potential and rely on it. Put simply - when technology enables progress, ESET is here to protect it. ESET - Progress. Protected. Visit www.eset.com to learn more
