Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled Veteran-Owned Small Business headquartered in Maryland, delivering trusted program management, administrative, and mission support services to federal agencies nationwide. For more than a decade, we have supported critical operations for partners including the U.S. Army, U.S. Air Force, U.S. Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and Atmospheric Administration (NOAA), Small Business Administration (SBA), U.S. Citizenship and Immigration Services (USCIS), U.S. Attorney’s Office (USAO), and the U.S. Department of Agriculture (USDA). Known for our integrity, transparency, and commitment to excellence, Crossroads has built a solid reputation as a reliable federal partner dedicated to delivering measurable performance and taking care of the people who make each mission possible.
**Contingent Upon Award**
Position Overview
Supports pre-employment processing activities by coordinating scheduling, reviewing documentation, and ensuring compliance with hiring requirements. This role contributes directly to the efficient progression of applicants through medical, background, and onboarding processes.
Scope of Work Oversight
- Pre-employment processing (medical, scheduling, suitability review)
- Documentation review and compliance verification
- Applicant coordination and support
- Reporting and workflow management
Key Responsibilities
- Review pre-employment documentation for accuracy and completeness
- Coordinate scheduling for medical, background, and onboarding steps
- Maintain records and generate reports
- Provide customer support to applicants
Qualifications
- High school diploma (or equivalent)
- 2+ years of administrative or HR support experience
- Proficiency with Microsoft Office and standard HR/administrative systems
- Strong communication, organizational, and interpersonal skills
- Ability to perform in a high-volume, fast-paced environment
Work Environment
- Primarily on-site, with presence required to meet mission and operational needs
- Telework may be authorized on a case-by-case basis depending on business requirements
- High-volume, fast-paced environment supporting critical federal hiring operations and national security missions
Benefits
At Crossroads, we invest in our people by offering a comprehensive benefits package that supports your health, financial future, and overall well-being.
- Comprehensive Medical, Dental & Vision
- 401(k) with Employer Match
- Employer-Paid Life & Disability Insurance
- Generous PTO & Paid Holidays
- Flexible Spending Accounts
- Wellness & Employee Assistance Programs
Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Equal Opportunity Employer/Veteran/Disabled
Skills Required
- High school diploma or equivalent
- 2+ years of administrative or HR support experience
- Proficiency with Microsoft Office
- Familiarity with standard HR/administrative systems
- Strong communication, organizational, and interpersonal skills
- Ability to perform in a high-volume, fast-paced environment
