Jobs at Crossroads Talent Solutions, LLC

Senior on-site Program Manager responsible for managing DEERS/RAPIDS CAC and USID services at Fort Bragg. Oversees staffing, quality assurance, contract compliance, reporting, security, and customer service for ~79,000 customers annually. Serves as primary liaison with KO/COR and Government stakeholders, manages QCP, audits, corrective actions, and ensures operational continuity and regulatory compliance.

Serve as primary front-office contact, managing visitor reception, phone communications, scheduling, onboarding support, personnel/training tracking, and providing administrative assistance to leadership in a high-volume federal mission environment.

Provide military HR support at Fort Knox including in/out processing, DEERS/ID management, personnel actions, Soldier interviews, briefings, recordkeeping, and customer service. Use military HR systems, ensure policy compliance, cross-train across contract areas, and support special projects as needed.

Lead contractor operations supporting CBP hiring and personnel processing. Manage task order execution, workforce staffing, timekeeping, reporting, compliance, quality assurance, government liaison, and performance oversight in a high-volume federal environment.

Serve as primary front-office contact, managing visitor reception, phone communications, scheduling, onboarding support, personnel/training tracking, and administrative tasks to support leadership and maintain smooth, high-volume office operations in a mission-driven federal environment.

Provide administrative and logistical support for the CBP Hiring Center, including office coordination, inventory and resource management, scheduling, mail handling, onboarding logistics, training tracking, and general operational tasks to enable high-volume applicant processing.

Manage and oversee field operations for USARC Identification Card Offices nationwide. Conduct on-site and virtual quality assessments, ensure DEERS/RAPIDS and CAC compliance, provide training and corrective actions, generate operational reports, support CACMA duties, resolve service disruptions, and recommend process improvements to maintain mission-essential ID card services.

Support HR data management, reporting, and analytics to ensure data accuracy and generate actionable insights. Maintain HR systems, track metrics, validate data, identify trends, and support process improvements in a high-volume federal hiring environment.

Lead digital marketing for the Vermont Work for Warriors Program: develop and execute digital strategies, create multimedia content, manage social media and the website, ensure accessibility and branding compliance, support outreach events, track analytics, and produce reports to increase program awareness and employment outreach.

Provide administrative HR support for personnel processing, employee records, payroll/benefits transactions, HR systems management (eOPF, NFC, SAP), and employee inquiry resolution for a nationwide federal workforce in a high-volume environment.

Provide recruitment and staffing support by reviewing applications, maintaining HR systems, assisting with hiring actions and onboarding, responding to applicants, and supporting reporting, compliance, and workflow in a high-volume federal hiring environment.

Coordinate and review pre-employment processing including medical, background, and onboarding scheduling; verify documentation for compliance; maintain records and reports; and provide applicant support in a high-volume federal hiring environment.

Lead and oversee the Vermont Work for Warriors program, managing statewide outreach, employer partnerships, program performance, reporting, and compliance. Supervise operations, coordinate stakeholders, develop strategic plans and improvements, and ensure timely reporting and quality assurance across multiple locations.