- Develop and implement effective manpower forecasting models and methods in various business units to accurately predict future workforce requirements based on business needs, growth plans and industry trends to align with manpower strategy of EKFC.
- Gather, analyse and interpret workforce data to identify trends, patterns, and insights and develop reports and presentations to influence senior management and relevant stakeholders for data driven decision making.
- Establish engagement standards, shift preferences, breaks, rest days and fair distribution of workload, through negotiations and collaboration with the relevant stakeholders and change management process for the purposes of manpower planning and budgeting process.
- Validate manpower proposals using system reports and templates to ensure shift and roster rules compliance.
- Responsible for review and manpower audit on the approved recommendation within agreed timelines to ensure the recommendations are adhered to.
- Evaluate business cases and profitability figures using finance tools and recommend appropriate business solution in a timely manner.
- Identify opportunities for improvements in business process that impact manpower budgets and suggest recommendation for changes to the business and senior leadership.
- Drive effective manpower planning, analysis, and optimization to ensure alignment with business strategy, operational efficiency, and cost control.
Education Qualification:
- Bachelor’s degree in Mathematics, Business Administration, Industrial Engineering or similar discipline.
Work Experience:
- Minimum 5 years’ experience in resource management, manpower planning or similar discipline out of which minimum 2 years’ experience in catering, airport, or similar operations.
- Working experience in Airport resource management systems within a large organisation is an added advantage.
Skills:
- Attention to detail.
- Commercial awareness
- Ability to listen, advise, counsel, influence and negotiate.
- Planning and organising
- Data collection analysis and storytelling, Power BI
Build Your Future With Us
At Emirates Flight Catering (EKFC), our people are at the heart of everything we do. As one of the world’s largest catering and hospitality services providers, we deliver excellence at scale—supporting airlines, hospitality brands, and global events every day. Our success is driven by the passion, professionalism, and commitment of our teams.
Why Work With Us
At EKFC, your role matters. Whether you work in operations, engineering, corporate services, or support functions, you contribute to delivering safe, reliable, and high‑quality services every single day.
You’ll be part of:
- A globally recognised organisation within the Emirates Group ecosystem
- A diverse, multicultural workforce united by shared standards and values
- A fast‑paced, operational environment where responsibility and professionalism matter
- A workplace that values integrity, accountability, and continuous improvement
Life at EKFC
What you can expect:
- Collaborative and approachable leadership
- A diverse, multicultural team
- Open communication and transparency
Rewards & Benefits
We offer a competitive benefits package designed to support your well-being:
- Competitive salary and benefits
- Two duty meals provided at EKFC
- Health and wellness coverage
- Paid time off and public holidays
- Performance‑based annual bonus and salary review opportunities, subject to eligibility and company policy
- Recognition for achievements and commitment, including monetary NAJM Awards (Appreciation, Bronze, Silver & Gold levels)
- Learning and development support
- Team events and engagement activities
(Benefits may vary by role and location.)
Our Recruitment Journey
Our recruitment process is designed to be transparent and respectful:
- Application review
- Initial interview or assessment
- Technical Interview & Case Study presentation
- Background Check
- Employment Contract
We aim to keep candidates informed every step of the way.
(The recruitment and interview process may vary depending on the role.)
Skills Required
- Bachelor’s degree in Mathematics, Business Administration, Industrial Engineering, or a similar discipline.
- At least 5 years of experience in resource management, manpower planning, or a similar discipline.
- At least 2 years of experience in catering, airport, or similar operations.
- Experience working with airport resource management systems within a large organization.
- Attention to detail.
- Commercial awareness.
- Ability to listen, advise, counsel, influence, and negotiate.
- Planning and organizing skills.
- Data collection, analysis, storytelling, and Power BI skills.
What We Do
Emirates Flight Catering is one of the world’s largest catering operations, serving hospitality groups, organisations, and more than 100 airline customers. It provides airline, events, and VIP catering, plus laundry, food production, and airport-lounge food-and-beverage services. Its large-scale facilities produce meals using advanced food-processing and handling systems, while diversification includes retail products, e-commerce, and Emirati catering at Dubai International Airport.
