HR Services Coordinator

About Nintex:  

At Nintex, we are transforming the way people work, everywhere.   

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.  

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.  

About the role:
The HR Services Coordinator supports People team operations across the globe. This role provides best in class tier 1 support to employees and managers on a daily basis. The Coordinator also partners closely with Regional HR teams to deliver ongoing support managing employee data and experience. The Coordinator is passionate about delivering high quality service to employees and partners each time, every time.  

Your contribution will be:  

• Act as tier 1 support for HR queries submitted in Zendesk, providing accurate and timely responses to meet defined SLAs.  
• Partner with Regional HR Leads to escalate complex queries for additional support.  
• Manage employee changes via defined workflows and processes, including system updates, employee memos and letters, and working with managers to communicate the changes to employees.  
• Begin the onboarding process following handoff from Talent Acquisition. This entails managing the initial reach out to the employee to gather baseline information, completing provisioning workflow, HRIS updates, and monitoring the collection of onboarding materials including identification, tax forms and other materials.  
• Process terminations, including workflow completion, system updates and documentation.  
• Ensures compliance and confidentiality standards are met for employee data security in the HRIS, Personnel files and all employee data.  
• Maintain high levels of data integrity in all areas of this role, including self-audits of data quality across systems and documentation.  
• Support the build out of processes related to the creation of the HR Services team  

To be successful, we think you need:  

• 2+ years’ experience in a similar role, ideally in a Software company 
• UKG or HRIS experience is highly desirable  

What’s in it for you? 

Our people work in the way that best suits them and their teams - whether at home, in an office, or another place that sparks creativity, focus, and collaboration. Our work environment is such that our people can successfully deliver their work while adequately supporting their lifestyle and preferences. 

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.