We're looking for a Senior HR Operations & Payroll Specialist to own the full HR operations function in Poland. This is a hands-on, high-ownership role at the heart of the employee lifecycle - from onboarding to offboarding, payroll accuracy to compliance, and everything in between. We’re seeking a highly motivated individual who can help improve and automate our Poland processes and flex to support other European entities (E.g. NL + UK) when required (e.g. holiday coverage, large projects, etc.)
Ideal Candidate
- At least 5 years of experience in HR administration and payroll, ideally within an international environment.
- Solid understanding of Polish labor law regulations, payroll, compensation and benefits.
- English proficiency at a minimum B2 level.
- Strong google sheets skills, including formulas, pivot tables, and data analysis.
- Proactive approach with strong analytical thinking and problem-solving skills.
- High attention to detail and accuracy in maintaining records and data.
- Proactively identifying improvement opportunities and driving the necessary improvements.
- Strong organizational and time management skills, with the ability to prioritize effectively and meet deadlines.
- Ability to work independently in a fast-paced, dynamic environment while managing multiple responsibilities.
- Strong understanding of data confidentiality and compliance with payroll and labor law requirements.
- Experience with BambooHR, Jira, Google Suite, Slack, and Confluence is a plus
- Own end-to-end HR operations for Poland
- Lead the monthly payroll cycle - from data collection and validation to coordination with our external payroll provider - ensuring accuracy every time
- Maintain audit-ready payroll records, employee documentation, and compliance with Polish labour law and regulatory requirements
- Serve as the primary point of contact for employee queries on HR admin and payroll, providing clear and timely responses (via JIRA)
- Administer occupational health processes, including issuing medical examination referrals
- Manage sick leave, maternity-related absences, and working time regulations in the system, ensuring compliance and smooth communication with employees and stakeholders
- Administer employee benefits across Poland, keeping programmes accurate and up to date
- Prepare and maintain country-specific employment templates and documentation in partnership with internal and external legal teams
- Run payroll controls and variance analysis to identify and resolve discrepancies before they become issues
- Keep BambooHR accurate and up to date — processing employee changes, promotions, transfers, and contract updates with precision
- Contribute to HR Operations projects including process improvements, automation initiatives, and system integrations
- Partner with cross-functional teams to deliver a consistent, seamless employee experience
Skills Required
- At least 5 years of experience in HR administration and payroll
- Solid understanding of Polish labor law regulations
- English proficiency at B2 level or higher
- Strong Google Sheets skills including formulas and pivot tables
- Strong organizational and time management skills
Backbase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Backbase and has not been reviewed or approved by Backbase.
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Fair & Transparent Compensation — Pay is considered fair in certain U.S. roles, with strong offers in senior engineering, solutions architecture, and sales tracks in higher‑paying markets. In some U.S. contexts, compensation is described as fair for the job.
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Leave & Time Off Breadth — PTO is described as generous in the U.S., with separate sick time and paid holidays contributing to a supportive time‑off setup.
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Wellbeing & Lifestyle Benefits — Hybrid/remote work programs, office perks like snacks, and learning‑budget messaging provide lifestyle flexibility and support beyond baseline coverage.
Backbase Insights
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac. Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms. Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
