HR Senior Administrator

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

Job Description

The HR Senior Administrator will have exposure to the day-to-day operations of a busy Human Resources department. Reporting to the HR & Recruitment Manager, the HR Senior Administrator will contribute in a meaningful way to the accomplishment of the Human Resources objectives, which support our high-performance culture of professional development, quality, productivity and standards.  

Key Accountabilities of the Role

• Handle all administration related to onboarding, offboarding, transfers and reporting line changes for employees in Manila, including updating our system Workday
• Benefits administration including but not limited to medical insurance, group life insurance, and Company retirement plan
• Management of the HR  and recruitment mailbox and responding to queries in a timely manner
• General HR administration: creating contracts, reference letters, Certificate of Employment etc
• Management of the onboarding process, including collation of references, qualifications and new hire documentation for new starters in a timely manner
• Completing the HR induction programme for new starters
• Manage all employee administration activities in Workday system and HR file management  ensuring data accuracy
• Management of the offboarding process including exit interviews, final pay and exit documents. Coordinating with the IT team in relation to new starters and leavers and system access
• Support Sports and Social Committee on employee engagement activities and HedgeServ wellbeing programme
• Manage the probationary review process, ensuring follow up with managers on the timely completion of probation reviews and flag any performance issues noted in the review with the HR Manager  
• Stay updated on all local labor regulations and statutory requirements to ensure compliance
• Assist in audits, reporting and other HR data governance requirements
• Ownership of the HR SharePoint site for Manila
• Support the payroll process by conducting monthly timesheet reconciliation
• Working on HR projects and initiatives as required
• Any other ad hoc duties as required

Pre-requisite knowledge, skills and experience

• At least 3 years’ experience in HR generalist role ideally in a fast paced and growing organisation
• HR qualification or relevant business field
• Understanding of HR best practices, policies, local employment laws and government statutory benefits and requirements (DOLE, BIR, SSS, Philhealth, PAGIBIG)
• Excellent verbal and written communication skills
• Strong interpersonal skills with an enthusiastic and proactive approach A continuous improvement mindset
• High focus on accuracy and attention to detail
• Ability to exhibit a high level of confidentiality and integrity
• Strong organizational skills & ability to multitask
• Excellent team player, who is comfortable working independently
• Previous experience with Workday system is an advantage